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Nestled between Hartford and Waterbury, Holiday Inn Cheshire – Southington offers the perfect mix of comfort, convenience, and connectivity. Located just 36 miles from Bradley International Airport with quick access to I-84, I-91, and I-691, our hotel is a top choice for both business and leisure travelers. Whether you're visiting for work or a weekend getaway, you'll appreciate our proximity to Cheshire Technology Park and companies like Hanwha, BAE Systems, United Technologies, and Bozzuto's, Inc.From family fun at Lake Compounce (seasonal tickets available at the front desk) to winter thrills at Mount Southington or cultural stops like the New England Carousel Museum and Mark Twain House, adventure awaits just minutes away. Our central location makes it easy to explore all that Southington and the surrounding areas have to offer.After a busy day, unwind in renovated guest rooms with plush bedding and modern amenities. Take advantage of free Wi-Fi, an indoor pool, a fully equipped Fitness Center, and flexible meeting spaces. Dine at Toast to Toast, our onsite restaurant, where kids under 12 eat free. Whether you're here for business or pleasure, Holiday Inn Cheshire – Southington is your gateway to the best of the region.
Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported rude and unhelpful interactions.
Cleanliness Issues
Numerous complaints about cleanliness, including dirty rooms, unpleasant odors, and maintenance problems.
Charges and Fees
Several guests reported unexpected charges, including smoking fees and early checkout penalties, leading to frustration and dissatisfaction.
Room Quality
Rooms received mixed feedback; some were described as clean and comfortable, while others reported issues like broken amenities and noise disturbances.
Positive Experiences
Despite the negatives, many guests highlighted positive experiences, particularly with staff members who provided excellent service.
LH
Linda Harrison
Jan 5, 2026
3.0
They could use more luggage carts.
BB
Brittany Baig
Jan 4, 2026
5.0
Clean room, comfortable bed and great customer service. The restaurant also had tasty breakfast options.
Pool area looked nice and clean. The fitness center is small, but looks well cared for. Perfect for our one night stay
JF
Jamie Faraone
Dec 30, 2025
1.0
I booked the room and called a month ahead of time to advise that I had a service dog. I checked in with no issues, my service dog was only there to sleep, there was no messes by the dog. I received a text notification that I was charged $150 at check out. I called and asked why and they told me for “damages linens from a blood stain that our housekeepers can’t get out”. Well, I was charged IMMEDIATELY after I checked out, not even time to wash linens. Secondly, there was no blood, I have red dyed hair, a little bit of hair dye got onto a towel when I washed my hair. I asked the guy at the front desk “don’t you think $150 is steep for ONE towel?” He said “it’s policy”. I said no it’s not I’ve read your policy, it’s because I had a service dog in your hotel and he said “no but you’re now being charged $250”. So essentially, they discriminated against me because I have a service animal (not an ESA) and violates my ADA rights. I will never stay at this chain again.
Update: corporate stated that it wasn’t for the fye on the towel, it was for bed sheets… but they said they can’t confirm it was mine and agreed that I was charged before any attempts would have been made. Corporate told me they couldn’t do anything and I need to talk to the branch directly, who again when I told them that I felt like it was because of my service animal they raised the price from $150 to $250. Corporate agreed that they should have taken pics because ALL linens go into bins and taken down to laundry at the end of them being done cleaning these hotel… so again no proof that any of these said linens were mine.
AH
Angel hernandez
Dec 27, 2025
1.0
Updating to share the terrible experience I had. From the moment we arrived, the elevator reeked of weed, and when we reached our floor, nearly every room smelled strongly of smoke despite the “no smoking” signs everywhere. I’ve stayed in some rough hotels before, but this one really tops the list. To top it off, I still have not gotten my deposit back and it has been over a week at this point.
SS
Snado
Dec 23, 2025
5.0
Above and beyond service.
We were stranded for four days due to vehicle repairs. We were checked in and our of rooms, no questions, asked how we were doing and were very kind. While waiting for the last day before having to get shipped home they worked with us till we could get our rental taken care of.
Frequently Asked Questions About Holiday Inn Cheshire - Southington by IHG
Does Holiday Inn Cheshire-Southington have a pool?
Yes, Holiday Inn Cheshire-Southington features an indoor heated pool for year-round enjoyment.
How far is Holiday Inn Cheshire-Southington from the airport?
Holiday Inn Cheshire-Southington is located approximately 36.9 miles from Bradley International Airport (BDL).
Does Holiday Inn Cheshire-Southington feature an onsite restaurant?
Yes, Holiday Inn Cheshire-Southington offers an onsite restaurant, Toast to Toast, serving breakfast and dinner, plus a full-service bar.
Does your hotel offer special packages or discounts?
Yes, as an IHG hotel, Holiday Inn Cheshire-Southington offers local, seasonal, and corporate packages. Visit the offers page for our latest packages.
Do you offer an airport shuttle?
No, Holiday Inn Cheshire-Southington does not offer an airport shuttle.
Does Holiday Inn Cheshire-Southington feature a Fitness Center?
Yes, Holiday Inn Cheshire-Southington offers a Fitness Center, open daily 6:00 AM – 10:00 PM.
Does Holiday Inn Cheshire-Southington offer connecting rooms?
Yes, Holiday Inn Cheshire-Southington offers connecting rooms on a first-come, first-served basis.
What are the check-in and check-out times at Holiday Inn Cheshire - Southington?
Check-in time is from 3:00 PM and check-out time is by 11:00 AM.
Is Holiday Inn Cheshire - Southington pet-friendly?
No, pets including cats and dogs are not allowed at Holiday Inn Cheshire - Southington.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are there any fitness amenities available at the hotel?
Yes, the hotel features a free Fitness Center equipped with elliptical machines, free weights, and treadmills, open daily from 6:00 AM to 10:00 PM.
Does the hotel have an indoor pool and hot tub available?
Yes, Holiday Inn Cheshire - Southington offers an indoor heated pool and a hot tub for guests' enjoyment.
Is breakfast available at the hotel and are there dining options?
Yes, breakfast is available and the hotel has an onsite restaurant called Toast to Toast serving breakfast and dinner, plus a full-service bar.
What accessibility features does Holiday Inn Cheshire - Southington offer?
The hotel has accessible parking, is mobility accessible, and features elevators to accommodate guests with mobility needs.
Does Holiday Inn Cheshire - Southington provide contactless check-in or digital room keys?
Yes, the hotel offers contactless check-in and checkout options as well as digital guest room keys.
What nearby food options are available around Holiday Inn Cheshire - Southington?
Nearby you can find several dining options including Avventura Bakery & Deli, Burger King, Subway, Taco Bell, Popeyes® Louisiana Kitchen, Tacos Mi Nacho Southington, and Dunkin'. Guests can easily grab a quick meal or enjoy diverse cuisines close to the hotel.
What are some nearby automotive and travel services for guests?
Guests have access to nearby services such as U-Haul Neighborhood Dealer for truck rentals, multiple gas stations including Mobil, bp, and Milldale Mobil, as well as truck repair and travel centers like TA Travel Center and TravelCenters of America.
Are there any nearby stores for home improvement or supplies?
Yes, The Home Depot is nearby offering a hardware store, home and garden supplies, and home improvement services, along with Home Services at The Home Depot and Wren Kitchens for kitchen supplies.