Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Embrace all that the Greater Hartford area has to offer at the ALL-NEW Holiday Inn Express Hartford South-Rocky Hill. Centrally located to downtown Hartford and Middletown off of I-91 at exit 24 just minutes away from the Connecticut Convention Center, XL Center, Mark Twain House, Bushnell Theater and the Connecticut Science Center. Bradley International Airport is conveniently located just 25 minutes away. Enjoy easy access to your favorite restaurants and shops on Silas Deane Highway. Visit nearby universities such as Wesleyan University and Trinity College. Discover Rocky Hill’s charm with historical buildings, museums, Rocky Hill-Glastonbury Ferry, The Dinosaur State Park or take an adventure to the Brownstone Exploration & Discovery Park in Portland.
Recharge in our modern guest rooms with plush bedding, a 43-inch HDTV, mini-refrigerator, microwave and Keurig® coffeemaker. Tend to some work or unwind after a day of sightseeing in a room with complimentary Wi-Fi, a large work desk and ergonomic chair. Opt for a suite for more space if you’re traveling with your family or a group.
Start your day with our complimentary hot breakfast buffet served daily. Feel refreshed after a swim in our seasonal outdoor pool and maintain your exercise routine in our fitness center. Replenish with your favorite snacks and beverages in our 24/7 Grab N’ Go Market.
Location
Holiday Inn Express Hartford South - Rocky Hill by IHG
20 Waterchase Drive, Rocky Hill, CT
06067, United States
Hours
Reviews
4.1
485 reviews
5 stars
265
4 stars
119
3 stars
31
2 stars
24
1 star
46
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms, several reviews highlighted issues with dirty rooms, including reports of bugs and unclean bathrooms.
Customer Service
The staff received positive feedback for being friendly and accommodating, particularly mentioning managers like Andrew and Michael for their exceptional service.
Breakfast Quality
Guests had mixed feelings about the breakfast, with some enjoying the variety and quality, while others found it lacking or poorly stocked.
Maintenance Issues
Numerous reviews pointed out maintenance problems, including malfunctioning air conditioning, water pressure issues, and general upkeep of the facilities.
Safety Concerns
Several guests expressed concerns about safety, citing issues with noise from other guests, the smell of marijuana, and questionable individuals loitering around the hotel.
- JSjoseph schislerDec 24, 20255.0Great experience with this hotel!
- ADAmanda DymentDec 21, 20251.0Hotel is old. Rooms smell, our air never would come on. The sheets are old and are very worn, they need to be replaced. Chipped paint everywhere, and mold growing in shower. Went down for breakfast at 7:02am and the lights were still off in breakfast area. I'd skip this hotel for the next exit if I were you.
- TRTesha RichardsNov 25, 20255.0Jake & Andrew Are Phenomenal!! My Family & I Was Coming In Town For My Uncle Funeral. They Were So Accommodating ! Everything Was Amazing .
- LPLaura PettitNov 24, 20251.0Made a reservation, cancelled it 2 weeks prior to a different holiday inn location that was closer to where I needed to be. Spent 400 dollars for the weekend, and then sadly was charged for the original hotel room because they never cancelled it! So I called and wrote letters. Didn’t get anywhere. Andrew Kovacs the General manager was so rude and disrespectful. I disputed the charges with my bank just to get a letter now from the bank with all the documents saying I’m banned, for vulgar language etc….. I have to laugh because not only is he a liar as I have emails to prove it… but I also have documentation that he sent to the bank that I was smoking in the room, well first off I didn’t stay there, and second it has another guests name and personal information on it…so he lied again !! I will def reach out to this individual to let him know! Shame on you Andrew!!
- JNJen NiemanNov 16, 20255.0Amazingly comfortable and clean hotel. Easy off the freeway, and great friendly service. Very comfortable beds, linens, pillows. Friendly check in.
Frequently Asked Questions About Holiday Inn Express Hartford South - Rocky Hill by IHG
What are the check-in and check-out times at Holiday Inn Express Hartford South - Rocky Hill?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included during the stay?
Yes, a complimentary hot breakfast buffet is available daily.
Does the hotel offer free Wi-Fi and where can it be accessed?
Yes, free Wi-Fi is available throughout the hotel, including public areas.
Are pets allowed at this hotel?
No, pets are not allowed at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, mobility accessibility throughout the property, and an elevator for easy access to all floors.
Does Holiday Inn Express Hartford South - Rocky Hill have fitness facilities?
Yes, the hotel has a fitness center with elliptical machines, free weights, and treadmills available for free.
Are housekeeping services available daily?
Yes, housekeeping services are available daily at the hotel.
Is there parking available for guests and is it free?
Yes, free parking is available for guests at the hotel.
What nearby hotels can I consider if Holiday Inn Express is fully booked?
Nearby hotels include Hampton Inn Rocky Hill, HomeSpring Inn & Studios, Great Meadow Inn, and Howard Johnson.
Are there nearby places to grab a drink or snack around the hotel?
Yes, nearby options include Porter and Chester AdSeg pub, Rita's Italian Ice and Frozen Custard for treats, Wine Beer Mart for liquor, and Tomato Joe's pizza restaurant and bar.
What local attractions can I visit near the hotel for leisure or family activities?
You can visit Dinosaur State Park, Brownstone Exploration & Discovery Park, Rocky Hill-Glastonbury Ferry, Mark Twain House, and the Connecticut Science Center, all within a short drive from the hotel.