Holiday Inn Norwich by IHG

3.8
925 reviews
Rendezous Breakfast Restaurant

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
The Holiday Inn Norwich hotel offers inviting accommodations, unmatched hospitality and array of guest friendly services. Enjoy this Norwich Hotel which is close to attractions like Mohegan Sun Casino, Foxwoods Casino, Connecticut College, United States Coast Guard Academy and Mystic Connecticut. The Holiday Inn Norwich hotel is also a favorite of business travelers due to the hotel’s location close to many Norwich CT,Preston CT, Montville CT, and Plainfield CT businesses.Guests love the Holiday Inn Norwich convenient location set back off of I-395. Enjoy our indoor pool, fitness center and complimentary shuttle transportation to nearby Mohegan Sun Casino. Join us for breakfast at our on-site restaurant to start your day off right. For lunch and dinner, you'll want to eat at our Scorzz Sports Bar & Grill!. Have fun playing pool and check out our daily specials. This Norwich hotel has over 6,000 sq. ft. of flexible meeting space for your corporate meeting. With full-service catering and hotel banquet space let us be a part of your Wedding, Bar/Bat Mitzvah, Quinceanera, or other special event for up to 350 people. Book a reservation today and find great hotel deals and rates in Norwich CT near Mohegan Sun Uncasville at the Holiday Inn Norwich.

Location

Holiday Inn Norwich by IHG
10 Laura Boulevard, Norwich, CT
06360, United States

Hours

Reviews

3.8
925 reviews
5 stars
372
4 stars
270
3 stars
118
2 stars
55
1 star
110

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and accommodating staff, particularly mentioning individuals like Derek and Lindsey for their exceptional service.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including musty odors, dirty rooms, and unkempt common areas.

Facility Condition

The hotel is described as outdated and in need of renovation, with complaints about broken elevators, old furnishings, and general disrepair.

Location Convenience

Guests appreciated the hotel's convenient location near Mohegan Sun and other amenities, making it a favorable choice for visitors.

Service Discrepancies

Several reviews noted issues with service consistency, including problems with breakfast service and miscommunication regarding reservations.
  • TM
    Thais Moreira
    Jan 1, 2026
    5.0
    The location is excellent, close to the casino, and the hotel offers a shuttle to Mohegan Sun, which is very convenient. What truly exceeded my expectations, however, was the service. The two young men at the front desk and the two ladies (unfortunately I can’t remember their names) working the bar and breakfast area were all exceptionally kind and welcoming.
  • SO
    Shannon OHare
    Jan 1, 2026
    5.0
    Great room, clean and spacious. But Derek was incredible during our visit. He was accommodating patient and kind and during a holiday it’s hard to find someone like him who’s very patient. Thank you Derek, this hotel is lucky to have him servicing guests because he goes above and beyond without having to ask.
  • MR
    Marcia Robinson
    Nov 30, 2025
    4.0
    Great craft fair!
  • JS
    Jim Sullivan
    Nov 11, 2025
    2.0
    We visited this hotel during a recent Trek to Mohegan Sun Casino. We chose this hotel strictly because of its convenient location and the fact that we had enough points from a recent credit card deal to stay there for free. This turned out to be one of those instances where you get what you pay for? This hotel desperately needs to be updated. Virtually. Everything in it seemed to be from the early 2000s. Lobby was a little grimy, only one elevator was working and it was pretty dirty, and our room while technically clean was so out of date that it's still seemed a little nasty. The staff themselves were okay. They got us checked in in a reasonable amount of time but with minimal effort around courtesy. My wife and I tend to visit Mohegan Sun a few times each year for concerts. We will not be returning to this hotel.
  • VH
    Verna Hightower
    Nov 10, 2025
    2.0
    Room carpet smelled old. We were supposed to have staff collect our luggage and take them to the bus, instead we had to carry our own luggage to the bus. Front desk clerk claimed she didn't know about that. Would not stay there again.

Frequently Asked Questions About Holiday Inn Norwich by IHG

What time can I check in and check out at Holiday Inn Norwich by IHG?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Does Holiday Inn Norwich offer free Wi-Fi?

Yes, free Wi-Fi is available in public areas.