Brand Certified
Hilton Garden Inn Norwalk
3.9(1145 reviews)
Certified by Hilton Garden Inn Norwalk • Mar 01, 2026
Business Details
560 Main Avenue, Norwalk, CT
06851, United States
Certified by Hilton Garden Inn Norwalk • Mar 01, 2026
(203) 523-4000
Certified by Hilton Garden Inn Norwalk • Mar 01, 2026
https://www.hilton.com/en/hotels/orqnwgi-hilton-garden-inn-norwalk/
Certified by Hilton Garden Inn Norwalk • Mar 01, 2026
About
Certified by Hilton Garden Inn Norwalk • Mar 01, 2026
HotelHilton
The Hilton Garden Inn Norwalk hotel offers convenience to business and leisure travelers visiting Norwalk, Connecticut. Within walking distance to Merritt 7 Corporate Park, the Towers Building, and Glover Avenue, our Coastal Connecticut hotel offers easy access to I-95 and Merritt Parkway.
Our guest rooms and suites amenities include Garden Sleep System™ beds, 32-inch HDTVs, ergonomic chair, oversized work desk with easy to reach outlets, fridge, microwave, coffee maker, hairdryer, iron, and ironing board. The Hilton Garden Inn Norwalk hotel has everything you need to make your stay pleasurable and delightful including free WiFi and parking.
Located in the heart of the Norwalk and Wilton business districts and a 10-minute drive to the Westport corporate area and the SoNo waterfront district, home of the Maritime Aquarium, Stepping Stones Museum, Norwalk Cove Marina, Lockwood Matthews Museum, Norwalk Museum, SoNo Switch Tower Museum and renowned gourmet South Norwalk restaurants, the hotel is a 20-minute drive to Fairfield University and Sacred Heart University and less than an hour away to New York City by car or train.
Amenities and Services Include: Complimentary self-parking, business center, 24-hour fitness center, Garden Grill and Bar onsite, 24-hour Pavilion Pantry, and indoor heated pool.
Guest Rooms Feature: The Garden Sleep System Bed, 32-inch HDTV, work desk with desk level outlets, Refrigerator and Microwave in every room, Coffee maker with complimentary coffee and tea, Hairdryer, Iron and Ironing Board.
Meeting & Event Services: 1,500 Square Feet of Flexible Meeting Space for up to 120 Attendees, Bridal package with Ten or More Guest Rooms, Mitzvah package with Ten or More Guest Rooms, Breakfast/Brunch package with Bridal or Mitzvah Group Rooms, Full Catering Service with On-site Chef, Hilton Meeting Planner Points.
***** Everything. Right where you need it! *****
Location
Certified by Hilton Garden Inn Norwalk • Mar 01, 2026
Hours
Certified by Hilton Garden Inn Norwalk • Mar 01, 2026
Reviews
3.9
1,145 reviews
5 stars
495
4 stars
330
3 stars
137
2 stars
66
1 star
117
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some guests praised the staff for being friendly and helpful, many others reported unprofessional behavior and a lack of responsiveness.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and common areas, with some guests reporting bugs.
Facility Condition
The hotel is described as old and in need of updates, with many guests noting worn furniture, outdated decor, and malfunctioning amenities.
Breakfast Complaints
Many customers expressed dissatisfaction with the breakfast service, citing high prices and lack of complimentary options.
Customer Service
Several guests reported poor customer service experiences, including issues with billing, check-in delays, and unhelpful staff.
- JAJonique AndersonFeb 21, 20265.0Staff is beautiful. Rooms r great. Very clean. Yes, I would return with no problem. Very good place to chill with the one u love. We enjoyed ourselves. Everything u need is n the room. Great place. Thanks Hilton.
- MCMatt CurranFeb 7, 20263.0The hotel itself is on par with what’d you’d expect from a Hilton Garden Inn - nothing crazy nice but not bad. A little dated perhaps but overall fine. The staff was mostly helpful and accommodating. We checked in ahead of a big winter snowstorm & they helped us with an early check in and a late checkout the next day. Biggest complaint is that after the storm dumped nearly 2 feet of snow, they didn’t plow the parking lot until very late in the afternoon the next day. Thank god I brought a snow shovel because I not only had to dig my own car out (to be expected) but I personally had to shovel a path all the way out of the parking lot to the main road so that my family and I could actually leave the hotel (our car is a low-set sedan that couldn’t make it through the 2ft of snow without that). I spent almost three hours shoveling snow just to leave the hotel because they did nothing about it. Oh, and the breakfast is not complimentary - very odd for this class of hotel.
- RJRaajas JoshiFeb 1, 20264.0They didn’t have digital key before getting to the hotel
- MDMJ DJan 26, 20261.0Stayed here out of desperation during a snowstorm. This hotel should not have Hilton‘s name attached to it. The front desk staff was less than professional. The hallway smelled like mold and mildew. The front lobby chairs in the dining area were worn, torn, and gross.The room did not smell however the walls were scuffed and filthy. The sheets were probably 100% polyester. The bathtub? I wouldn’t bathe my dog in it. It was gross. Only stay here if you too are desperate.
- JGJessica GreenJan 21, 20265.0Super consistent hotel with helpful staff!
Frequently Asked Questions About Hilton Garden Inn Norwalk
What are the check-in and check-out times at Hilton Garden Inn Norwalk?
Check-in time starts at 3:00 PM, and check-out is by 12:00 PM.
Does Hilton Garden Inn Norwalk offer pet-friendly accommodations?
Yes, the hotel welcomes both cats and dogs, making it pet-friendly.
Is parking available for guests at Hilton Garden Inn Norwalk?
Yes, the hotel provides complimentary self-parking for guests.
What amenities does Hilton Garden Inn Norwalk offer for business travelers?
The hotel features a business center, meeting rooms for up to 120 attendees, and free WiFi available in public areas.
Does Hilton Garden Inn Norwalk have dining options on-site?
Yes, there are two restaurants including the Garden Grill and Bar, and a 24-hour Pavilion Pantry for convenience.
Are there fitness and pool facilities at Hilton Garden Inn Norwalk?
Yes, guests can enjoy a free 24-hour fitness center and an indoor heated pool.
Is the Hilton Garden Inn Norwalk accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible.
What nearby businesses and services can guests access around Hilton Garden Inn Norwalk?
Guests can visit Animal Wellness Veterinary Center for pet care, Al's Warehouse Wine Beer & Liquor for beverages, or the Verizon store for mobile services nearby.
What dining and entertainment options are available near Hilton Garden Inn Norwalk?
Nearby options include Oak and Almond American restaurant and bar, Planet Pizza Norwalk, Starbucks coffee shop, and Wayback Burgers fast food restaurant for diverse dining experiences.
How can guests utilize local services to enhance their stay at Hilton Garden Inn Norwalk?
Guests can enjoy pet grooming at Pawz Up Salon, relax with a massage at Massage Envy, or have their mobile devices repaired at Mobile Rescue Tech Repair, all located conveniently nearby.
Brand Certified Facts from Hilton Garden Inn Norwalk
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