Hilton Garden Inn Norwalk

3.9
1138 reviews

About

HotelHilton
The Hilton Garden Inn Norwalk hotel offers convenience to business and leisure travelers visiting Norwalk, Connecticut. Within walking distance to Merritt 7 Corporate Park, the Towers Building, and Glover Avenue, our Coastal Connecticut hotel offers easy access to I-95 and Merritt Parkway. Our guest rooms and suites amenities include Garden Sleep System™ beds, 32-inch HDTVs, ergonomic chair, oversized work desk with easy to reach outlets, fridge, microwave, coffee maker, hairdryer, iron, and ironing board. The Hilton Garden Inn Norwalk hotel has everything you need to make your stay pleasurable and delightful including free WiFi and parking. Located in the heart of the Norwalk and Wilton business districts and a 10-minute drive to the Westport corporate area and the SoNo waterfront district, home of the Maritime Aquarium, Stepping Stones Museum, Norwalk Cove Marina, Lockwood Matthews Museum, Norwalk Museum, SoNo Switch Tower Museum and renowned gourmet South Norwalk restaurants, the hotel is a 20-minute drive to Fairfield University and Sacred Heart University and less than an hour away to New York City by car or train. Amenities and Services Include: Complimentary self-parking, business center, 24-hour fitness center, Garden Grill and Bar onsite, 24-hour Pavilion Pantry, and indoor heated pool. Guest Rooms Feature: The Garden Sleep System Bed, 32-inch HDTV, work desk with desk level outlets, Refrigerator and Microwave in every room, Coffee maker with complimentary coffee and tea, Hairdryer, Iron and Ironing Board. Meeting & Event Services: 1,500 Square Feet of Flexible Meeting Space for up to 120 Attendees, Bridal package with Ten or More Guest Rooms, Mitzvah package with Ten or More Guest Rooms, Breakfast/Brunch package with Bridal or Mitzvah Group Rooms, Full Catering Service with On-site Chef, Hilton Meeting Planner Points. ***** Everything. Right where you need it! *****

Location

Hilton Garden Inn Norwalk
560 Main Avenue, Norwalk, CT
06851, United States

Hours

Reviews

3.9
1,138 reviews
5 stars
492
4 stars
329
3 stars
136
2 stars
65
1 star
116

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty carpets, unclean bathrooms, and reports of bugs in rooms.

Staff Performance

While some guests praised the friendliness and helpfulness of certain staff members, others reported rude or dismissive behavior, particularly at check-in.

Room Condition

Guests noted that the hotel is outdated, with many rooms showing signs of wear and tear, uncomfortable beds, and malfunctioning amenities.

Breakfast Experience

Several customers expressed dissatisfaction with the breakfast options, citing high prices and poor quality, with some expecting complimentary breakfast that was not provided.

Location Convenience

The hotel is well-located near dining options and major roads, which was appreciated by many guests.
  • AA
    Always2nice23
    Dec 27, 2025
    2.0
    We stayed here out of necessity while returning from a Christmas vacation during a snowstorm. While the hotel served its purpose as a last-minute refuge, it’s not a place I would choose to stay again. The property felt dirty and in need of significant upgrades and better cleaning. The sheets were extremely hard, and the room felt cold and uninviting overall. The front desk staff were unenthusiastic. Lobby seating was very worn and flat to the point of being uncomfortable. The room itself had visibly dirty walls, and the ceiling had a large crack, which added to the neglected feel of the space. It worked in an emergency, but I wouldn’t recommend this hotel otherwise.
  • QT
    Quốc Nghĩa Trần
    Dec 24, 2025
    5.0
    Everything was seamless from booking to checkout
  • AJ
    Alexander Curtis Jr
    Dec 9, 2025
    5.0
    Rooms were clean, entire hotel really was clean, and right off the highway.
  • FB
    Felix Berrios
    Nov 27, 2025
    1.0
    Terrible hotel, it's old, carpets are dirty, the elevators did not work. This hotel needs to be updated. We had to go through the employee part of the building to access the stairs. When we got to our room we found the bathroom garbage was not changed and the towels were not changed. We didn't stay and requested a refund and went to the another hotel near by.
  • LF
    L Fowler
    Nov 20, 2025
    4.0
    Staff are friendly and helpful. Abundant parking is available immediately by the entrances. Breakfast is not included, and coffee is only provided in the lobby until 10am, so plan accordingly. The soundproofing isn’t all it’s cracked up to be, so if you’re the loud one, pipe down. If you’re the quiet one, bring your white noise machine. This isn’t a pedestrian-friendly area — you’ll want a car!

Frequently Asked Questions About Hilton Garden Inn Norwalk

What are the check-in and check-out times at Hilton Garden Inn Norwalk?

Check-in time starts at 3:00 PM, and check-out is by 12:00 PM.

Does Hilton Garden Inn Norwalk offer pet-friendly accommodations?

Yes, the hotel welcomes both cats and dogs, making it pet-friendly.