Business Details
About
Hotel
The Hilton Garden Inn Norwalk hotel offers convenience to business and leisure travelers visiting Norwalk, Connecticut. Within walking distance to Merritt 7 Corporate Park, the Towers Building, and Glover Avenue, our Coastal Connecticut hotel offers easy access to I-95 and Merritt Parkway.
Our guest rooms and suites amenities include Garden Sleep System™ beds, 32-inch HDTVs, ergonomic chair, oversized work desk with easy to reach outlets, fridge, microwave, coffee maker, hairdryer, iron, and ironing board. The Hilton Garden Inn Norwalk hotel has everything you need to make your stay pleasurable and delightful including free WiFi and parking.
Located in the heart of the Norwalk and Wilton business districts and a 10-minute drive to the Westport corporate area and the SoNo waterfront district, home of the Maritime Aquarium, Stepping Stones Museum, Norwalk Cove Marina, Lockwood Matthews Museum, Norwalk Museum, SoNo Switch Tower Museum and renowned gourmet South Norwalk restaurants, the hotel is a 20-minute drive to Fairfield University and Sacred Heart University and less than an hour away to New York City by car or train.
Amenities and Services Include: Complimentary self-parking, business center, 24-hour fitness center, Garden Grill and Bar onsite, 24-hour Pavilion Pantry, and indoor heated pool.
Guest Rooms Feature: The Garden Sleep System Bed, 32-inch HDTV, work desk with desk level outlets, Refrigerator and Microwave in every room, Coffee maker with complimentary coffee and tea, Hairdryer, Iron and Ironing Board.
Meeting & Event Services: 1,500 Square Feet of Flexible Meeting Space for up to 120 Attendees, Bridal package with Ten or More Guest Rooms, Mitzvah package with Ten or More Guest Rooms, Breakfast/Brunch package with Bridal or Mitzvah Group Rooms, Full Catering Service with On-site Chef, Hilton Meeting Planner Points.
***** Everything. Right where you need it! *****
Location
Hours
Reviews
3.9
1,132 reviews
5 stars
489
4 stars
328
3 stars
136
2 stars
64
1 star
115
What are people saying?
AI-generated from recent customer reviews
Staff Service
Some staff members, particularly Lamar and Chris, received praise for their friendly and helpful service, while others were reported as rude and dismissive.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, bugs, and unkempt common areas.
Breakfast Quality
The breakfast was frequently criticized for being overpriced and of poor quality, with some guests expressing dissatisfaction with the lack of options.
Room Conditions
Guests reported outdated and uncomfortable rooms, with issues such as noisy air conditioning, uncomfortable beds, and broken amenities.
Check-in Experience
Several customers experienced long wait times and unprofessional behavior during check-in, leading to frustration.
- LFL Fowler5 days ago4.0Staff are friendly and helpful. Abundant parking is available immediately by the entrances. Breakfast is not included, and coffee is only provided in the lobby until 10am, so plan accordingly. The soundproofing isn’t all it’s cracked up to be, so if you’re the loud one, pipe down. If you’re the quiet one, bring your white noise machine. This isn’t a pedestrian-friendly area — you’ll want a car!
- NVNorica Vernon-GayleNov 15, 20254.0The rooms were good. It was very clean. The bed was very comfortable. The front desk clerk Chris, the bartender and the morning breakfast cook provided exceptional customer service. We liked the location, lots for food options and close to everything in Norwalk. It was the right distance we need to visit family in Bridgeport.
- MMMichael MennaNov 12, 20253.0The hotel itself is fine. Clean rooms, little to no smell, quiet. The downside to this hotel is that it's on Rt. 7 which appears to be a major north to south artery through that part of town. I would recommend coming from the south and turning right into the hotel because if you come during anytime where there is heavy traffic it's a nightmare to turn left into it. Your best bet would be to go to the next light and turn left into the the DMV, make a u-turn in their parking lot and then come back and turn right into the hotel. And whatever you do don't try to turn left out of this hotel if there's traffic.
- LLLaurenNov 9, 20251.0Disgusting hotel room. The front desk staff were really nice but that’s about the only positive. Everything felt dirty, there were scuff marks and gum on the walls, horrible fluorescent lighting. Found hairs folded in the towels(????) Felt like an 80s hospital. Also, breakfast was not included which is ridiculous. All I have to say is Marriott would never!
- STSouth Tampa TravelerOct 30, 20255.0The front desk staff in the evening could not have been friendlier or nicer. The young lady and the young man who I spoke to for at least 10 to 15 minutes discussing concert photography and sports photography. They could not have been any more pleasant to deal with.
Frequently Asked Questions About Hilton Garden Inn Norwalk
What are the check-in and check-out times at Hilton Garden Inn Norwalk?
Check-in time starts at 3:00 PM, and check-out is by 12:00 PM.
Does Hilton Garden Inn Norwalk offer pet-friendly accommodations?
Yes, the hotel welcomes both cats and dogs, making it pet-friendly.
Is parking available for guests at Hilton Garden Inn Norwalk?
Yes, the hotel provides complimentary self-parking for guests.
What amenities does Hilton Garden Inn Norwalk offer for business travelers?
The hotel features a business center, meeting rooms for up to 120 attendees, and free WiFi available in public areas.
Does Hilton Garden Inn Norwalk have dining options on-site?
Yes, there are two restaurants including the Garden Grill and Bar, and a 24-hour Pavilion Pantry for convenience.
Are there fitness and pool facilities at Hilton Garden Inn Norwalk?
Yes, guests can enjoy a free 24-hour fitness center and an indoor heated pool.
Is the Hilton Garden Inn Norwalk accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible.
What nearby businesses and services can guests access around Hilton Garden Inn Norwalk?
Guests can visit Animal Wellness Veterinary Center for pet care, Al's Warehouse Wine Beer & Liquor for beverages, or the Verizon store for mobile services nearby.
What dining and entertainment options are available near Hilton Garden Inn Norwalk?
Nearby options include Oak and Almond American restaurant and bar, Planet Pizza Norwalk, Starbucks coffee shop, and Wayback Burgers fast food restaurant for diverse dining experiences.
How can guests utilize local services to enhance their stay at Hilton Garden Inn Norwalk?
Guests can enjoy pet grooming at Pawz Up Salon, relax with a massage at Massage Envy, or have their mobile devices repaired at Mobile Rescue Tech Repair, all located conveniently nearby.