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Holiday Inn Express Newington - Hartford by IHG

3.9
(667 reviews)

Business Details

2553 Berlin Turnpike, Newington, CT
06111, United States
(860) 372-4000
https://www.ihg.com/holidayinnexpress/hotels/us/en/newington/bdlnc/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express Newington. The hotel is conveniently located in the heart of the dining and shopping district of Newington on the Berlin Turnpike Rt. 5/15, and minutes away from the heart of downtown Hartford, CT. Easy access from I-91, I-84, and Rt 9. Our hotel is designed with the business traveler in mind by offering the latest high-tech amenities such as high-speed, wireless Internet access, data port, 32-inch flat panel TVs, Business Center, etc. For our health conscious guests, our hotel offers a state-in-the art Fitness Center. All guests can start their day with our complimentary Smart Start breakfast. Conveniently located off I-91 and I-84 means you’re only minutes from the Capital Building, XL Center, The Bushnell Theater, Mark Twain House and the Connecticut Convention Center and local corporations of Raytheon, Hartford Healthcare and Legrand. Catch a baseball game at Dunkin Park in Hartford home of the Hartford Yard Goats, or cool off over at the Newington Ice Arena. Whether you need one night or an extended stay, our hotel will make your stay convenient and cost effective.

Location

Holiday Inn Express Newington - Hartford by IHG
2553 Berlin Turnpike, Newington, CT
06111, United States

Hours

Reviews

3.9
667 reviews
5 stars
322
4 stars
163
3 stars
69
2 stars
31
1 star
82

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness and helpfulness, with specific mentions of individuals like Paulette, Becca, and Chris for going above and beyond.

Cleanliness

Overall, guests found the rooms and facilities to be clean and well-maintained, although some reported issues with housekeeping and cleanliness in certain areas.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed the variety, others found it lacking in quality and availability.

Management Issues

Several reviews highlighted problems with management, including unprofessional behavior and poor communication, leading to negative experiences for some guests.

Location Concerns

Guests noted that the hotel's location posed challenges, such as limited public transportation and safety concerns when walking in the area.
  • MS
    Mano Juan Saona
    6 days ago
    5.0
    Sometimes luxury isn’t just about fancy décor or beautiful spaces. And trust me, this place is absolutely stunning. But the real luxury here is the people. I can’t even put into words how welcomed and taken care of I felt. Even though my stay was short, they made it feel like home in a way that’s hard to explain. Paulette and Shannon were incredible, and the kitchen and housekeeping professionals were just as amazing. Every single person went above and beyond. They treated me like royalty, honestly more than I ever expected or even felt I deserved. I truly can’t think of another place where I’ve been treated with so much genuine kindness and care. It wasn’t just great service. It felt personal. And that’s something really special.
  • ES
    e s
    Jan 27, 2026
    5.0
    I want to specifically compliment Becca at the front desk for her outstanding service. From the moment we arrived, she was welcoming, attentive, and went above and beyond to make sure everything was perfect. Her positive attitude and professionalism really stood out!!! Thank you Becca!!
  • MG
    MICHAEL GAD
    Jan 19, 2026
    5.0
    Been here only about a night, but I’m very pleasantly surprised by the outstanding service. One of the front desk workers, Neet. He’s been very attentive, and helpful. I’ve had a few problems and he’s helped me out with exceptional customer service, highly recommend.
  • TT
    tweetyd354
    Jan 11, 2026
    5.0
    Very pleased with the hotel! Didn’t get to check out the pool as we were there for a wedding and didn’t have the time. Breakfast was good imo, good amount of variety. I liked how the curtain was
  • EE
    E. Soto (EVS35)
    Dec 25, 2025
    4.0
    It is hard to rate this hotel because the facility is good. However,it's located in an area where there is no real public transportation and one must depend on Uber for everything. It is also an area where walking. Is done at ones own risk due to the lack of sidewalksYou do it at your own risk. On the positive side, the breakfast is really good with a great variety to choose from. You can't even make your own pancakes. He's a very quiet facility and it's a great place to relax. I just wished the hotel had more options to assist the guests with transportation that doesn't involve the kind of money and required to travel by Ubers or taxis. I don't think Hartford supposed to have a bus line. You'll be lucky if you run across a bus near that hotel.

Brand Certified Facts from Holiday Inn Express Newington - Hartford by IHG

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Certified March 01, 2026Yext Knowledge Graph
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