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Holiday Inn New London - Mystic Area by IHG

4.0
(900 reviews)

Business Details

35 Governor Winthrop Boulevard, New London, CT
06320, United States
(860) 443-7000
https://www.ihg.com/holidayinn/hotels/us/en/new-london/hfdnl/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
The Holiday Inn-New London has expertly managed facilities and staff offering 100% guest satisfaction.Located just one mile off I-95 in New London, midway between Boston & New York, 2 blocks from the Amtrak Station, Orient Point, Long Island & Block Island Ferries, 15 minutes from the Groton-New London Airport, 45 minutes from T.F. Green Airport & Bradley Airport.The Holiday Inn-New London offers 120 well-appointed guestrooms, including four deluxe suites. Rooms are available with complimentary high-speed wireless Internet, coffee maker, hairdryer, iron and iron boards. We have an elegant Grand Ballroom with flexible meeting and banquet space for up to 300 people. La Luna handles up to 150 for cocktail parties, also our Eagle Room or Board Room for more intimate meetings or private dinners. Enjoy our indoor heated pool and Fitness Center. La Luna Restaurant and Lounge serves breakfast and dinner in an atmosphere conducive to both business and casual dining. Room service is available.Foxwoods Casino and Mohegan Sun Casino are located nearby. We are located 10 minutes from Mystic Aquarium, Mystic Seaport, U.S. Naval Sub Base, USS Nautilus Memorial, New London Ocean Beach Park, Harkness Memorial Park, Eugene O’Neill Theater & USCG.Government Travels - FEMA Approved

Location

Holiday Inn New London - Mystic Area by IHG
35 Governor Winthrop Boulevard, New London, CT
06320, United States

Hours

Reviews

4.0
900 reviews
5 stars
400
4 stars
270
3 stars
120
2 stars
43
1 star
67

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the rooms were clean, but several mentioned issues with cleanliness in common areas and outdated facilities.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unresponsive.

Breakfast Experience

Numerous reviews highlighted dissatisfaction with the breakfast options, including high prices and limited selections.

Noise Issues

Several guests reported noise disturbances from events and other guests, impacting their overall experience.

Facility Condition

The hotel was described as outdated with maintenance issues, including problems with plumbing and general upkeep.
  • JH
    Judy Hochberg
    Feb 25, 2026
    5.0
    My husband and I ended up spending a night in New London unexpectedly. A local contact recommended the Holiday Inn because it was walking distance to a street with a variety of restaurants. We ended up driving to dinner, and then to the hotel, but still appreciated the proximity. Our room was large and comfortable. Better yet, the desk was able to give each of us a toothbrush and toothpaste! This made a big difference in our enjoying our stay. The check-in clerk was friendly and helpful. So all-in-all, a good visit.
  • MB
    Mark Boyd
    Feb 9, 2026
    5.0
    Customer service "Redi" has turned a bad situation into a blessing. Now I can get rest before work tonight. Thank you!
  • AV
    Ashley V
    Dec 22, 2025
    4.0
    Solid hotel choice especially for the area. Rooms are a little outdated and basic but mine had a huge mini fridge and microwave. Nice looking restaurant down stairs. They had super cute Christmas decor. Excellent location with plenty of parking. Its clean and smells clean. The area is noisy but it is a city. Only briefly interacted with staff but they were nice. Would not recommend walking around the area at night.
  • CD
    cherie dorazio
    Nov 22, 2025
    1.0
    The room was clean… The desk person said max 2 breakfasts when I paid for breakfast for the parties in my room… Breakfast waffle was burnt Complaints 5 minutes after we got here because of noise when we clearly came here for a youth football tournament so they knew we had 20 young boys Asked to be on same floor with kids said no and then checked random people in on the kids floor When I booked the room it said room and breakfast but when I only got 2 coupons and asked to buy an additional one she said it’s maxed at 2 and then said there was no breakfast buffet Only 1 person seating, serving, busing the tables in the restaurant took over an hour for 2 adults and 2 kids And then when I tried to shower there was no HOT WATER it was Luke warm only This was not a good place to stay for a group of kids
  • TT
    toddrjohns
    Oct 28, 2025
    4.0
    Comfortable and clean. Nicely surprised for a budget motel.

Frequently Asked Questions About Holiday Inn New London - Mystic Area by IHG

What accessibility features does Holiday Inn New London offer?

The hotel provides accessible parking and is mobility accessible with an elevator available for guest convenience.

Is breakfast available at the Holiday Inn New London - Mystic Area?

Yes, breakfast is available at the hotel to start your day.

Brand Certified Facts from Holiday Inn New London - Mystic Area by IHG

This information is certified by Holiday Inn New London - Mystic Area by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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