Certified by Holiday Inn New London - Mystic Area by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
The Holiday Inn-New London has expertly managed facilities and staff offering 100% guest satisfaction.Located just one mile off I-95 in New London, midway between Boston & New York, 2 blocks from the Amtrak Station, Orient Point, Long Island & Block Island Ferries, 15 minutes from the Groton-New London Airport, 45 minutes from T.F. Green Airport & Bradley Airport.The Holiday Inn-New London offers 120 well-appointed guestrooms, including four deluxe suites. Rooms are available with complimentary high-speed wireless Internet, coffee maker, hairdryer, iron and iron boards. We have an elegant Grand Ballroom with flexible meeting and banquet space for up to 300 people. La Luna handles up to 150 for cocktail parties, also our Eagle Room or Board Room for more intimate meetings or private dinners. Enjoy our indoor heated pool and Fitness Center. La Luna Restaurant and Lounge serves breakfast and dinner in an atmosphere conducive to both business and casual dining. Room service is available.Foxwoods Casino and Mohegan Sun Casino are located nearby. We are located 10 minutes from Mystic Aquarium, Mystic Seaport, U.S. Naval Sub Base, USS Nautilus Memorial, New London Ocean Beach Park, Harkness Memorial Park, Eugene O’Neill Theater & USCG.Government Travels - FEMA Approved
Location
Certified by Holiday Inn New London - Mystic Area by IHG • Mar 01, 2026
Certified by Holiday Inn New London - Mystic Area by IHG • Mar 01, 2026
Reviews
4.0
900 reviews
5 stars
400
4 stars
270
3 stars
120
2 stars
43
1 star
67
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the rooms were clean, but several mentioned issues with cleanliness in common areas and outdated facilities.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or unresponsive.
Breakfast Experience
Numerous reviews highlighted dissatisfaction with the breakfast options, including high prices and limited selections.
Noise Issues
Several guests reported noise disturbances from events and other guests, impacting their overall experience.
Facility Condition
The hotel was described as outdated with maintenance issues, including problems with plumbing and general upkeep.
JH
Judy Hochberg
Feb 25, 2026
5.0
My husband and I ended up spending a night in New London unexpectedly. A local contact recommended the Holiday Inn because it was walking distance to a street with a variety of restaurants.
We ended up driving to dinner, and then to the hotel, but still appreciated the proximity. Our room was large and comfortable. Better yet, the desk was able to give each of us a toothbrush and toothpaste! This made a big difference in our enjoying our stay.
The check-in clerk was friendly and helpful.
So all-in-all, a good visit.
MB
Mark Boyd
Feb 9, 2026
5.0
Customer service "Redi" has turned a bad situation into a blessing. Now I can get rest before work tonight. Thank you!
AV
Ashley V
Dec 22, 2025
4.0
Solid hotel choice especially for the area. Rooms are a little outdated and basic but mine had a huge mini fridge and microwave. Nice looking restaurant down stairs. They had super cute Christmas decor. Excellent location with plenty of parking. Its clean and smells clean. The area is noisy but it is a city. Only briefly interacted with staff but they were nice. Would not recommend walking around the area at night.
CD
cherie dorazio
Nov 22, 2025
1.0
The room was clean…
The desk person said max 2 breakfasts when I paid for breakfast for the parties in my room…
Breakfast waffle was burnt
Complaints 5 minutes after we got here because of noise when we clearly came here for a youth football tournament so they knew we had 20 young boys
Asked to be on same floor with kids said no and then checked random people in on the kids floor
When I booked the room it said room and breakfast but when I only got 2 coupons and asked to buy an additional one she said it’s maxed at 2 and then said there was no breakfast buffet
Only 1 person seating, serving, busing the tables in the restaurant took over an hour for 2 adults and 2 kids
And then when I tried to shower there was no HOT WATER it was Luke warm only
This was not a good place to stay for a group of kids
TT
toddrjohns
Oct 28, 2025
4.0
Comfortable and clean. Nicely surprised for a budget motel.
Frequently Asked Questions About Holiday Inn New London - Mystic Area by IHG
What accessibility features does Holiday Inn New London offer?
The hotel provides accessible parking and is mobility accessible with an elevator available for guest convenience.
Is breakfast available at the Holiday Inn New London - Mystic Area?
Yes, breakfast is available at the hotel to start your day.
Does the hotel provide free Wi-Fi?
Yes, complimentary Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at the Holiday Inn New London?
No, pets including cats and dogs are not allowed at this property.
What recreational facilities are available at the hotel?
Guests can enjoy the indoor heated pool, fitness center with elliptical machines, free weights, and treadmills, as well as a hot tub for relaxation.
What time is check-in and check-out at the Holiday Inn New London?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the Holiday Inn New London have meeting and event spaces?
Yes, the hotel features 6 meeting rooms, including a Grand Ballroom for up to 300 people, the Eagle Room, and Board Room for smaller events, making it suitable for conferences and weddings.
Is room service available at the Holiday Inn New London?
Yes, room service is available for guests who prefer dining in the comfort of their rooms.
How can guests access the Holiday Inn New London - Mystic Area via public transportation?
The hotel is just 2 blocks from the Amtrak Station and features nearby Cornish Parking Garage which accommodates train station parking, making it convenient for guests traveling by train.
What nearby attractions can guests visit around the Holiday Inn New London?
Guests can explore attractions such as Mystic Aquarium, Mystic Seaport, New London Ocean Beach Park, Harkness Memorial Park, Eugene O’Neill Theater, and USCG, all located within a short drive from the hotel.
Are there dining options nearby the Holiday Inn New London?
Yes, La Luna Ristorante New London, an Italian and European restaurant, is located nearby, providing a great option for guests looking to dine out.
Brand Certified Facts from Holiday Inn New London - Mystic Area by IHG
This information is certified by Holiday Inn New London - Mystic Area by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: