The Hilton Garden Inn Danbury hotel is located off I-84, about midway between Boston and New York. Within reach of Stamford, Waterbury, and Hartford Connecticut, the Hilton Garden Inn hotel is a great choice for business and leisure travelers alike. Guests have many local airport options including Westchester County Airport 20 miles, Bradley International is 50 miles, LaGuardia Airport is 60 miles, and JFK International Airport at approximately 70 miles away. Among the local companies in proximity to the hotel are Boehringer Ingelheim, Danbury Hospital, IBM, Pepsi and Honeywell.
Multiple reviews highlighted serious cleanliness problems, including unclean rooms and bathrooms, with some guests reporting stains and odors.
Staff Performance
While some guests praised the staff for being friendly and accommodating, others reported rude behavior and inadequate responses to complaints.
Comfort and Amenities
Guests expressed dissatisfaction with the comfort of beds and the quality of amenities, including issues with WiFi and noise disturbances.
Breakfast and Dining
Many customers found the breakfast options overpriced and lacking variety, with some expressing disappointment in the quality of food.
Renovation Complaints
Several reviews mentioned ongoing renovations that caused disturbances, with guests unhappy about the lack of prior notice and the state of facilities.
EG
Eva G
Dec 27, 2025
2.0
The shower drained VERY slow so the water pooled in the tub. Pretty unsanitary. Then I went downstairs to get the continental breakfast. The employee there told me it costs $17.50 a person?? Don’t recommend this place.
TR
Tracy Red
Dec 26, 2025
3.0
Noise level was bad, we had to change rooms. We were placed right by the elevators and the music was loud, not to mention the people in the halls talking on phones etc. The doors closing to the rooms is very loud so echoes done the hallway!
JJ
Jourdan
Dec 24, 2025
4.0
Had a two night stay here. Very pleased with the front desk, housekeeping and general staff. Above and beyond without hovering. The ladies are great, super inviting, and personable. I would say to remind customers that there is a working kitchen and perhaps provide menus. The room was very comfortable with an easy to use thermostat (no funky smells) and a plush bed. Only drawback was the super tiny gym space. Great overall!!
JJ
J.B
Dec 8, 2025
2.0
I am actually appalled. You need to get training your employees!
I ordered a manhattan.
Bourbon, sweet vermouth
2 parts 1 part
I like it with a splash of contreau
Always Stirred
Classic cocktail right ?
A cocktail anyone who is working behind a bar should know.
What I was served:
First one, I was at a table no room at the bar. It came on the rocks with an orange wedge I thought it tasted wrong and looked wrong. But I drank it. It was a crappy form of an old fashioned. I moved over to the bar to order the same thing. Repeated what I wanted clearly and said UP.
Well, bartender is back to muddling fruit, SHAKING and serving an old fashioned UP
Let’s learn our drinks!
MS
Missy Smith
Dec 2, 2025
5.0
When you’re a frequent guest at this hotel, sometimes you just need a change in food options. I asked Sam—the amazing bartender and server—if it was possible to get a buffalo chicken sandwich. He checked with Chef, came back with a thumbs-up, and I’m so glad he did.
The sandwich arrived smelling incredible and looking even better. Honestly, everyone else should have been jealous of my dinner. Chef Amen grilled the bun and layered on buffalo chicken tenders, lettuce, tomato, blue cheese, and pickles. I’ll admit, I wasn’t sure about pickles on a buffalo chicken sandwich… but let me tell you, the sweet pickles with the spicy sauce were the perfect pairing.
The Hilton is lucky to have a chef who clearly puts his heart and soul into feeding guests. Thank you, Sam and Chef Amen, for a wonderful dinner.