Certified by Best Western Danbury/Bethel • Mar 01, 2026
HotelBest Western
Located in Bethel,CT, the Best Western Danbury/Bethel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Danbury/Bethel • Mar 01, 2026
Certified by Best Western Danbury/Bethel • Mar 01, 2026
Reviews
3.8
669 reviews
5 stars
273
4 stars
176
3 stars
80
2 stars
60
1 star
80
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Several reviews highlighted rude or unhelpful behavior from front desk staff, impacting customer experience.
Cleanliness Issues
Multiple customers reported cleanliness problems, including dirty rooms and bathrooms, which detracted from their stay.
Breakfast Quality
While some guests enjoyed the breakfast, others found it lacking variety and quality, with complaints about food running out.
Room Comfort
Guests had mixed experiences regarding room comfort, with some praising the cleanliness and space, while others noted issues like cold temperatures and outdated facilities.
Value for Money
Many customers felt the hotel was overpriced for the amenities and service provided, leading to dissatisfaction.
AP
Aleksei Plotnikov
6 days ago
5.0
Affordable price, good breakfast!, convenient Parking. I was passing through this hotel. I'm uploading a breakfast video, since I couldn't find such a review when I chose an overnight stay.
JT
James Tucciarella
Feb 18, 2026
3.0
Well, I stopped giving negative reviews, but I will share my room was like a refrigerator with heat on high 24/7 . No microwave in our rooms, we stay a full week. No gym not even a treadmill. Seemed like there was only one person that worked behind the service desk the entire stay day/night. He did his best but they clearly were cutting corners everywhere possible. I do not think I would stay there again. But I wish them the best, there is plenty of room for improvements.
VB
Vanda Burns
Feb 18, 2026
4.0
We have this hotel many times in our commute to and from Florida.
NF
Nikki Fraser
Feb 8, 2026
2.0
A friend of mine were doing a girls weekend in NYC. Stopped here to spend the night. The guy at the front desk was less than friendly, but our room was lovely! No carpet, spacious, and warm. We went to sleep and got up the next morning went down and had breakfast it was great! The waffles were amazing! We went back to the room to shower up and no hot water. I let it run for a good 10 minutes to see if it would warm up. I got nothing. I called down to the front desk the guy at the front desk was incredibly rude! He mumbled “oh Christ” on the phone and then was sighing as I was talking. His solution was “I don’t have anyone to come fix it, but the people next to you just checked out, you can use their room” I continued to ask is it cleaned and he said “no, I can’t give you a clean room because then the house keepers will have to re-clean the room” (isn’t that their jobs?) I said that was totally unacceptable and I wanted to speak to a manager. Well he was the only one there and the manager was on vacation. Needless to say, it went nowhere. I was less than impressed and thought the solution was unacceptable. I was not showering in a strangers used shower. Less than impressed and this is the only reason for a low rating.
TL
Tiffany Lococo
Feb 2, 2026
3.0
Gentleman who “greeted” me seemed to be annoyed I was taking him away from what he was doing in the next room. Room was clean, as was the bathroom. Shower head was low ( husband is 5’10 and he was ducking under). Bathroom did have a bonus heat lamp which was great because our room didn’t have the heat turned on when we arrived, outside temp was 11 when we checked in.
Frequently Asked Questions About Best Western Danbury/Bethel
Where is Best Western Danbury/Bethel located?
Best Western Danbury/Bethel is located at 11 Stony Hill Rd, Bethel, CT 06801, USA.
Does Best Western Danbury/Bethel offer free Wi-Fi to guests?
Yes, Best Western Danbury/Bethel provides free Wi-Fi access throughout the hotel including rooms and the business center.
What are the operating hours of Best Western Danbury/Bethel?
Best Western Danbury/Bethel operates 24 hours a day, 7 days a week.
Can I contact Best Western Danbury/Bethel by phone or fax?
Yes, you can call them at +1 203-744-3200 or send a fax to +1 203-744-3979.
What is the website for booking rooms at Best Western Danbury/Bethel?
You can book rooms at Best Western Danbury/Bethel via their website: http://bestwestern.com.
Does Best Western Danbury/Bethel offer any special promotions?
Yes, guests who stay 2 nights receive a $50 Best Western Gift Card as a special offer.
What type of hotel is Best Western Danbury/Bethel?
It is a hotel providing a peaceful and comfortable stay with a focus on cleanliness, value, and superior customer service.
Are there any hair salons near Best Western Danbury/Bethel?
Yes, EClips on 6 Hair Studio is a nearby hair salon where guests can get hair services.
Is there a wine wholesaler close to Best Western Danbury/Bethel?
Yes, Wine World Of Bethel is nearby, providing a convenient option for wine purchases.
What other hotels are near Best Western Danbury/Bethel?
There are several other accommodations named Best Western Danbury/Bethel nearby, ensuring guests have multiple lodging options in the area.
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Certified March 01, 2026Yext Knowledge Graph
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