Business Details
About
HotelBest Western
Located in Bethel,CT, the Best Western Danbury/Bethel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.7
661 reviews
5 stars
270
4 stars
174
3 stars
78
2 stars
59
1 star
80
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty rooms, stained linens, and reports of pests.
Staff Attitude
Customer service experiences varied widely, with some guests praising helpful staff while others reported rudeness and unprofessional behavior.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking or poorly managed.
Room Conditions
Many guests noted that the rooms were outdated and in need of repairs, with complaints about amenities like heating and plumbing.
Location
The hotel is conveniently located near shopping and dining options, which was appreciated by several guests.
- ASAnne venkata sureshDec 30, 20255.0Nice
- RIRobert M Ferrieri IIIDec 8, 20255.0It centrally located, with a 7-Eleven and a Target right by it. The rooms are great, mattresses are comfortable, ample lighting, good shower head. Also complimentary breakfast. This place was excellent, I stated a lot of these places working on the road. This is one of the best.
- PWPamela WilliamsNov 30, 20252.0Apparently the manager allows friends to stay at a discount and to say that the hotel was loud and completely disrespectful of ANY OTHER GUESTS would be an understatement. You may want to consider respecting full-paying guests by not allowing that behavior. Ridiculously loud until well past midnight; will Never stay here again!
- DRDeborah RobinsonNov 6, 20255.0So soothing! The check-in clerk helped me with my bags. The lovely lobby has a three-story atrium. The adjacent breakfast room has comfortable padded chairs. Coffee and tea are available 24/7. The bedroom includes fresh linens; supportive mattresses; and an efficient heating-and-air-conditioning console.
- TGtyy ggyOct 30, 20251.0i have never had a worse experience then this. Got kicked out for no reason at all and was there for 20 minutes and was unable to get a refund. I would not recommend this hotel you will lose your money. Also the person at the front desk with blue hair needs to be fired as well as a guy named robbie i called and asked for help and he told me to figure it out myself and when i asked his name he said robert and lied about his name these 2 workers are unbelievable Making this edit into a response of this hotel Everything they wrote is a complete lie nobody informed me i couldn’t have more then 2 guest in my room i have been to plenty of other hotels and have never had this issue and i can 100% guarantee we were not loud at all because we were all talking at normal level i honestly think we were targeted because we have had many issues in the past with this hotel and in particular the manager with curly blue hair he was not at all professional and was disrespectful once again i would not recommend coming here.
Frequently Asked Questions About Best Western Danbury/Bethel
Where is Best Western Danbury/Bethel located?
Best Western Danbury/Bethel is located at 11 Stony Hill Rd, Bethel, CT 06801, USA.
Does Best Western Danbury/Bethel offer free Wi-Fi to guests?
Yes, Best Western Danbury/Bethel provides free Wi-Fi access throughout the hotel including rooms and the business center.
What are the operating hours of Best Western Danbury/Bethel?
Best Western Danbury/Bethel operates 24 hours a day, 7 days a week.
Can I contact Best Western Danbury/Bethel by phone or fax?
Yes, you can call them at +1 203-744-3200 or send a fax to +1 203-744-3979.
What is the website for booking rooms at Best Western Danbury/Bethel?
You can book rooms at Best Western Danbury/Bethel via their website: http://bestwestern.com.
Does Best Western Danbury/Bethel offer any special promotions?
Yes, guests who stay 2 nights receive a $50 Best Western Gift Card as a special offer.
What type of hotel is Best Western Danbury/Bethel?
It is a hotel providing a peaceful and comfortable stay with a focus on cleanliness, value, and superior customer service.
Are there any hair salons near Best Western Danbury/Bethel?
Yes, EClips on 6 Hair Studio is a nearby hair salon where guests can get hair services.
Is there a wine wholesaler close to Best Western Danbury/Bethel?
Yes, Wine World Of Bethel is nearby, providing a convenient option for wine purchases.
What other hotels are near Best Western Danbury/Bethel?
There are several other accommodations named Best Western Danbury/Bethel nearby, ensuring guests have multiple lodging options in the area.