Business Details
About
HotelBest Western
At the Best Western Plus New England Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus New England Inn & Suites will stand out among other hotels in Berlin,CT. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus New England Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus New England Inn & Suites
2253 Berlin Tpke, Berlin, CT
06037, United States
Hours
Reviews
4.4
838 reviews
5 stars
528
4 stars
182
3 stars
62
2 stars
27
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Zahra, Jeneil, and Tiffany, received high praise for their friendliness, attentiveness, and professionalism.
Cleanliness
Most guests noted that the rooms and facilities were clean, although there were some complaints about specific cleanliness issues.
Comfort
Many customers found the beds comfortable and enjoyed the overall atmosphere of the hotel, though some mentioned noise issues.
Breakfast
The breakfast offerings were generally well-received, with guests appreciating the variety and quality.
- GLGreg Leung5 days ago5.0Zahra was great at the front desk. Breakfast was a welcome addition as well. Thanks BW+!
- ABAngel Blaha5 days ago5.0Zahra as a very wonderful host and worker, and she is a very great asset to your team
- JNJames NadlerJan 5, 20265.0This location is perfect. The staff is extra accommodating and nice. I’d like to include the front desk staff Jeneil and Zahra are very friendly and helpful! Our room was super clean, the breakfast has been tasty and we’d definitely stay here again when in the area.
- VFvenus freemanDec 30, 20255.0I love this place Zahra has been very helpful during our news yrs experience at best western she was very attentive to our needs ❤️
- BPBen ParisiDec 14, 20255.0I recently stayed at this location and really enjoyed my stay. As far as budget hotels go, especially in this part of the state it can be very hit or miss. This was definitely a hit! The woman who checked me in was very kind as were the rest of the staff I interacted with. The room was very clean and the bed very comfortable. A super nice desk setup and comfortable chair, looked like a nice new TV, although I didn't use it. Now the rest of the room is certainly dated. Mostly just the carpet and the bathroom. Who cares about an out of date carpet, and honestly the older bathroom was kind of great. They still had a heater in the bathroom, which I haven't seen since the 90s, and was so nice in the morning. Only issues I can think of is the first floor stunk strongly of weed, but that is probably just from people outside or one bad guest. I was on the second floor so it wasn't an issue. Overall, very very happy with this little gem I can use when I don't want to make my long commute.
Frequently Asked Questions About Best Western Plus New England Inn & Suites
Does Best Western Plus New England Inn & Suites offer free breakfast?
Yes, free breakfast is available to guests at Best Western Plus New England Inn & Suites.
Is Best Western Plus New England Inn & Suites a smoke-free property?
Yes, Best Western Plus New England Inn & Suites is a smoke-free property.
Is Wi-Fi available at Best Western Plus New England Inn & Suites?
Yes, free Wi-Fi is available throughout Best Western Plus New England Inn & Suites.
What are the operating hours of Best Western Plus New England Inn & Suites?
Best Western Plus New England Inn & Suites is open 24 hours a day, 7 days a week.
What amenities are offered at Best Western Plus New England Inn & Suites?
The hotel offers modern amenities including free internet access, in-room mini fridges, a fitness room, and spacious work desks in all guest rooms.
Where is Best Western Plus New England Inn & Suites located?
It is located at 2253 Berlin Tpke, Berlin, CT 06037, United States.
What is the phone number to contact Best Western Plus New England Inn & Suites?
You can contact the hotel at +1 860-828-3000.
What nearby automotive services can guests access while staying at Best Western Plus New England Inn & Suites?
Guests can visit Lombardo Motorcars nearby for used car sales and automotive repair services, useful if you need vehicle assistance during your stay.
Are there nearby car dealerships close to Best Western Plus New England Inn & Suites?
Yes, Allstar Hotrods is a nearby used car dealer where you can explore vehicle options.
How can nearby automotive businesses like Lombardo Motorcars benefit guests at Best Western Plus New England Inn & Suites?
Guests can conveniently access car buying and repair services at Lombardo Motorcars while staying at the hotel, making it easier to manage transportation needs.