Many customers praised the staff for being friendly, helpful, and accommodating, contributing positively to their overall experience.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and facilities, although some mentioned issues with mold and maintenance.
Room Condition
Several guests noted that the rooms were dated and in need of updates, with some specific complaints about furniture and amenities.
Location
The location received positive feedback for its proximity to town and scenic views, although access was sometimes hindered by steep roads.
Customer Service Issues
Numerous complaints were made regarding poor customer service, particularly in handling cancellations and refunds.
JS
Joe Schmoe
Oct 24, 2021
1.0
I want people to know that this is more of an Extended Stay America than a resort. It would be great for short term lodging while working in the area. The front desk staff was very nice and I don't want to disparage their contributions. The shower conditioner was stopped up. The shower gel was out. The coffee was not compatible with the coffee maker. The pool and hot tub were passable. The television display did not fit correctly with the screen cutting off part of the picture. The outlet in the bedroom was no longer affixed to the wall. I do not leave one star reviews and I was hard pressed to follow through with it. I just really want folks to know that this place is not as advertised. I know that this is the case in most hotels these days and I actually work in the industry. It is a motel not a hotel and most definitely not a resort. Please advertise as such until such a time as you are able to make the changes needed to properly represent your business.
GG
Gilbert Gonzales
Aug 10, 2018
4.0
Could use a new couch and new pans other than that everything was great
JE
Jay “BigIkeDiesel” Eichenberg
Nov 19, 2017
5.0
Last place didn't have elevators... Being from Texas that makes this a huge plus!
Yes, the resort accepts American Express, Discover, MasterCard, and Visa along with cash and checks.
Where is Legacy Vacation Resorts Steamboat Springs Hilltop located?
The resort is located at 1000 High Point Drive, Steamboat Springs, Colorado 80487, USA.
Where can I find current specials and packages for the resort?
Check out the latest specials and packages on their website at https://www.legacyvacationresorts.com/offers?utm_source=local-directories&utm_medium=organic&utm_campaign=travelclick-localconnect-featured
Are there any nearby restaurants where I can dine before or after my stay?
Yes, nearby dining options include Bar Lazy L Sleigh Rides, which offers American cuisine and a bar, as well as The Egg Steamboat Springs known for breakfast and brunch.
What nearby wellness and fitness options are available around the resort?
You can visit All Season Wellness spa for relaxation and Steamboat Pilates & Fitness St for workouts. Virv Yoga studio is also nearby for yoga sessions.
Where can I shop for sporting goods or clothing close to the resort?
Point6 is a nearby clothing and sporting goods store where guests can shop conveniently during their stay.
Are there local real estate services near Legacy Vacation Resorts Steamboat Springs Hilltop?
Yes, several real estate agents and services like NextHome Mountain Properties and Angela Ashby offer services near the resort for guests interested in the area.