Legacy Vacation Resorts Steamboat Springs Hilltop

4.1
423 reviews

About

Hotel
Welcome to Legacy Vacation Resorts-Hilltop, a Steamboat Springs hotel that offers mountain views, indoor pool and more. Reserve your stay today!

Location

Legacy Vacation Resorts Steamboat Springs Hilltop
1000 High Point Drive, Steamboat Springs, CO
80487, United States

Hours

Reviews

4.1
423 reviews
5 stars
200
4 stars
126
3 stars
48
2 stars
22
1 star
27

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, contributing positively to their overall experience.

Cleanliness

Most reviews highlighted the cleanliness of the rooms and facilities, although some mentioned issues with mold and maintenance.

Room Condition

Several guests noted that the rooms were dated and in need of updates, with some specific complaints about furniture and amenities.

Location

The location received positive feedback for its proximity to town and scenic views, although access was sometimes hindered by steep roads.

Customer Service Issues

Numerous complaints were made regarding poor customer service, particularly in handling cancellations and refunds.
  • JS
    Joe Schmoe
    Oct 24, 2021
    1.0
    I want people to know that this is more of an Extended Stay America than a resort. It would be great for short term lodging while working in the area. The front desk staff was very nice and I don't want to disparage their contributions. The shower conditioner was stopped up. The shower gel was out. The coffee was not compatible with the coffee maker. The pool and hot tub were passable. The television display did not fit correctly with the screen cutting off part of the picture. The outlet in the bedroom was no longer affixed to the wall. I do not leave one star reviews and I was hard pressed to follow through with it. I just really want folks to know that this place is not as advertised. I know that this is the case in most hotels these days and I actually work in the industry. It is a motel not a hotel and most definitely not a resort. Please advertise as such until such a time as you are able to make the changes needed to properly represent your business.
  • GG
    Gilbert Gonzales
    Aug 10, 2018
    4.0
    Could use a new couch and new pans other than that everything was great
  • JE
    Jay “BigIkeDiesel” Eichenberg
    Nov 19, 2017
    5.0
    Last place didn't have elevators... Being from Texas that makes this a huge plus!

Frequently Asked Questions About Legacy Vacation Resorts Steamboat Springs Hilltop

What are the check-in and check-out times at Legacy Vacation Resorts Steamboat Springs Hilltop?

The resort is open daily from 7:00 AM to 11:00 PM for guest services. Please contact the front desk for specific check-in and check-out times.

What amenities are offered at Legacy Vacation Resorts Steamboat Springs Hilltop?

The resort offers mountain views and an indoor pool among other amenities to enhance your stay.