SureStay Plus by Best Western Montrose

3.4
253 reviews

About

HotelSureStay
At the SureStay Plus by Best Western Montrose in Montrose, CO, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.

Location

SureStay Plus by Best Western Montrose
1655 E Main St, Montrose, CO
81401-3808, United States

Hours

Reviews

3.4
253 reviews
5 stars
99
4 stars
40
3 stars
36
2 stars
27
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Patrick and Stevie.

Cleanliness Issues

Several reviews highlighted problems with cleanliness, including dirty rooms, unclean bathrooms, and maintenance issues.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed it, others reported shortages and poor quality.

Facility Maintenance

Numerous reviews pointed out the need for maintenance and upgrades, with complaints about broken amenities and overall neglect.

Value for Money

Some guests felt the hotel offered good value for the price, while others believed it was overpriced for the quality received.
  • TM
    Tamalya McMillian
    Feb 4, 2025
    4.0
    Ms. Stevie was extremely helpful
  • CS
    CL S
    Oct 6, 2024
    1.0
    Worst Best Western I've ever been to. Needs to be updated, make your repairs! The hotel has 2 separate buildings. Be cautious, as it's not advertised that way. I recommend any elderly people stay in the front office building. The front building has the breakfast area. Back building has the NON-WORKING hot tub and pool. In my room, the towel rack holder by shower fell off the wall once I went to hang my dry towel on. The toilet is the same height as the bathtub. A Tranquility shower. The other 2 parties that were with me had issues also. One had the hair dryer spark, and them huge smoke came out of it. The other party issue was that the TV did not work. Continental breakfast is waffles, powder eggs, ore cooked bacon , or sausage depending on the day. Potatoes, yogurt, bread, bagels, 2 kinds of cereal, package oatmeal. No plates, bowls only. The place is clean. They do not clean your room if you are staying multiple days. So, if you want it done daily, let them know. The same goes with the towels. Make sure you don't get "stained" towels. The safe in our room was broken into. Prices are real fair. So if you don't expect or need much, it's a place to stay. But if you want more than that, I would pass.
  • JK
    Jessica Karasinski
    Jul 25, 2024
    4.0
    Nice people verynhelpful
  • ND
    Nicholas Dee
    Apr 30, 2024
    5.0
    The staff was helpful and accommodating.
  • RD
    Ryder DyChic
    Mar 16, 2024
    5.0
    LOVE LOVE LOVE this place. 👍👍 Great price. Spectacular staff, nice rooms, hottub and heated pool are bad a**, and even a great breakfast. Love it, highly recommend it, definitely coming back. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Frequently Asked Questions About SureStay Plus by Best Western Montrose

Does SureStay Plus by Best Western Montrose offer free breakfast?

Yes, free breakfast is available at SureStay Plus by Best Western Montrose.

Are dogs allowed at SureStay Plus by Best Western Montrose?

Yes, dogs are welcome at the hotel.