Business Details
About
Extended Stay Hotel
MAKE YOURSELF AT HOME! The Homewood Suites by Hilton Denver West/Lakewood is an upscale, all suites, residential style hotel offering Studio King Suites [58], One BR King Suites[22] and One BR Double Queen Suites [17]. All suites include living, comp WIFI,TV w/cable and DVD players. Homewood Suites are known for our outstanding complimentary Suite Start Breakfast -- [M-F 6a-9a: S-S 7a-10a] and our Welcome Home Reception -- lite dinner w/beer-wine [M-Thur--5p-7p]. West Denvers' newest upscale hotel features an Indoor Pool/Hot tub, 24/7 business center, 24/7 onsite fitness center and meeting room facilities. Additionally, a wide variety of shopping and dining are within minutes of the hotel, including Colorado Mills Mall & Shops, and the upscale Shops at Belmar [entertainment, shopping and restaurants]. Area attractions/points of interest include: Denver Federal Center, Bandimere Speedway, Red Rocks Amphitheater, Coors Brewery, Blackhawk/Central City Gaming District, DT Denver/Convention Center, Coors Field, Invesco Field, Pepsi Center, World Class Ski resorts and more!
Location
Homewood Suites by Hilton Denver West - Lakewood
139 Union Blvd., Lakewood, CO
80228, United States
Hours
Reviews
4.2
655 reviews
5 stars
367
4 stars
161
3 stars
53
2 stars
24
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly mentioning individuals like Keith, Eric, and Summer.
Room Cleanliness
While some guests found the rooms clean and comfortable, others reported issues with cleanliness, including dirty bathrooms and uncleaned rooms.
Breakfast Quality
The breakfast received mixed reviews; some enjoyed the variety and quality, while others found it lacking or unavailable at times.
Renovation Issues
Several reviews mentioned ongoing renovations, which caused inconveniences such as unavailable rooms and facilities.
Customer Service
There were numerous complaints about poor customer service, including issues with reservations, lack of housekeeping, and unresponsive management.
- JMJ Mulhearn4 days ago5.0Love this location. The staff is awesome. Knowledgeable, courteous, professional and polite. New renovation.
- TLTrey LyonNov 5, 20251.0I used to stay here regularly when visiting the area for work. After my last visit I have been appalled at the abhorrent treatment and lack of hospitality for loyal customers. I've never once experienced such awful and inflexible treatment from hotel staff. Without going through every detail, the hotel staff made an error and instead of offering to help to make it right, the hotel doubled down and flipped me the figurative finger. I am still in disbelief at how a company can legally steal so much money (>$500) from customers without batting an eye or having any consequences. It's disgusting and I'd caution anyone considering Homewood Suites to look elsewhere, the management here is unethical. _________EDITED FOR REPLY_________ I believe you are mistaken. The error was on the part of your staff, and you continue to deflect blame and insinuate that I'm not only lying, but that somehow I'm being unreasonable by calling my request for a refund a "tirade". You are making my point for me. Here's the short of it - your staff made an error and cancelled my reservation that I was flying in for. You told Expedia that I was a no-show and did not issue refund. You kept my $513, and only offered a refund of $100. It's an admission of guilt and a slap in the face. I still had to spend $350 at another hotel after y'all kept all of my $513. You took $513 for services that you did not render. That IS stealing, if you want to call a spade a spade. Money went from my account to your hotel and no service was rendered, and you and your staff are at fault. Anything less than a full refund is unethical.
- JBJames BirdsallOct 30, 20251.0My wife just checked into this hotel, she said the lobby reeks of pot, the front desk were rude and didn’t want to honor her paid in advance reservation. When they grudgingly handed her a room key, it was with zero information. Do not stay here! My wife and I are done with the Hilton brand. We have both had a series of negative experiences with them not honoring reservations and putting the reservation in the wrong name despite all of the documentation being correct.
- LPlock pickerOct 28, 20255.0Stayed for 3 weeks, staff was responsive to issues and suggestions for places to eat and visit. Would stay again, if I come back to this area.
- JSJenn ShenOct 6, 20255.0Shout out to Keith Richards working the front desk. My partner and I had just gotten back from a show and Keith went out of his way to make sure our stay was great. We really appreciated the hospitality. The breakfast staff was also great. We thoroughly enjoyed our stay and wouldn't hesitate to come back for future Red Rock shows!
Frequently Asked Questions About Homewood Suites by Hilton Denver West - Lakewood
What types of suites are available at Homewood Suites by Hilton Denver West - Lakewood?
The hotel offers Studio King Suites, One Bedroom King Suites, and One Bedroom Double Queen Suites, all with living areas, complimentary WiFi, TV with cable, and DVD players.
Is breakfast included during the stay?
Yes, the hotel provides a complimentary Suite Start Breakfast from Monday to Friday (6am-9am) and on weekends (7am-10am).
Does the hotel offer any evening reception or social hour?
Yes, there is a Welcome Home Reception Monday through Thursday from 5pm to 7pm with lite dinner, beer, and wine.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out is at 12:00 PM.
Does the hotel provide free parking and is it self-parking?
Yes, free self-parking is available for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking and an accessible elevator, making it mobility accessible.
What fitness and recreational facilities are available at the hotel?
There is a free fitness center with equipment including elliptical machines, free weights, and treadmills. The hotel also has an indoor pool and a hot tub.
Are there any nearby shopping destinations close to the hotel?
Yes, guests can visit nearby shopping locations such as Colorado Mills Mall and the upscale Shops at Belmar, which offer entertainment, shopping, and dining options.
How can nearby real estate services benefit guests staying at the hotel?
Several real estate agents and agencies like Coldwell Banker and Infinity Pros are located nearby, which could be helpful for guests interested in exploring housing or investment opportunities while visiting.