Holiday Inn Express Glenwood Springs (Aspen Area) by IHG

Reviews

• TM

  Taylor Michel

  1 day ago
  1.0
  Getting an emailed receipt from these guys is like pulling teeth. They don’t even answer their phone, so I called IHG. Then IHG tried calling them and they still didn’t answer. Guess they don’t have a working phone. Pretty sad for a major chain. Hope no future guests ever need to call this hotel for anything.
• RW

  Ron Wilson

  Apr 15, 2026
  5.0
  Great Stay!!!
• GH

  Grey Hernandez

  Apr 9, 2026
  5.0
  Muy buena experiencia, excelente servicio, una hospitalidad que incita a repetir la experiencia
• NN

  Nova

  Mar 26, 2026
  1.0
  At first the hotel seemed nice and the service was good, but when I got into my room it was disgusting. There was black mold in the bathroom, a large hole in the ceiling that was poorly patched, and clear signs of water leaking from the room above. There are soft spots behind the wallpaper and enough mold that it’s actually coming through the wallpaper in the bathroom. I stay with IHG regularly for business and this is easily one of the worst rooms I’ve ever seen. On top of that, the window is sealed shut, which is the last thing you want in a room with mold.
• JH

  Jeff Hoffman

  Feb 14, 2026
  2.0
  Not the nicest hotel I have stayed at in IHG chain. When you check in and there are very few cars, I should have known. My biggest concern was that I could not retrieve my hotel bill in my IHG Account. Over 2 hours trying to get a receipt for my expense report. Their phone number does not work. IHG bot is useless. IHG Chat ended 2 times. I called IHG help and they told me the reason I could not see my bill was that it was booked on 3rd party Expedia. I don't even use Expedia. I did stay, but I got no points, no nights, and they can't seem to reach the hotel from Corporate IHG. I will not ever stay here again.

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