Business Details
About
HotelHilton
We're seven miles away from both downtown Fort Collins and Colorado State University and a short walk from Front Range Village shopping and dining. Horsetooth Mountain Open Space trails are 12 miles from us and Rocky Mountain National Park is 45 miles away. Enjoy our fitness center, indoor pool, fire pit area, restaurant, and 24-hour snack shop.
Location
Hilton Garden Inn Fort Collins
2821 East Harmony Road, Fort Collins, CO
80528, United States
Hours
Reviews
4.3
884 reviews
5 stars
508
4 stars
232
3 stars
67
2 stars
33
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Justin, Scarlet, and Paul.
Cleanliness
Overall, guests found the hotel to be clean and well-maintained, although there were some complaints about housekeeping issues in specific rooms.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the buffet, others criticized it for being repetitive and not up to standard.
Management Issues
Several reviews highlighted poor communication and management responses, particularly regarding customer complaints and service issues.
Location and Amenities
Guests appreciated the hotel's convenient location near restaurants and shops, but some noted limitations in amenities like the gym and breakfast options.
- AGArlinda GrahamJan 6, 20265.0Loved my stay here..enjoyed 💯💯💯
- MFMartin FritzJan 1, 20265.0Hotel is at a great location about 5 min from the downtown area. Everything is brand new and clean, bar, restaurant on site or just go across the street to an amazing steak house Austin Bar and Grill
- CCChilliDec 18, 20251.0Kudos to Justin and the restaurant manager that worked the evening shifts during my stay. Furthermore, Justin and the restaurant manager whose name I can't remember again were outstanding. I did have two woes that I believe were handled, one involving the flies,dead and alive in my room . Furthermore, I did also leave a message for you(Marissa, General Manager) with Shantae, and never received a response. I will be completing my survey that I received. Being a long time Hilton honors member(Twenty-five years) I'm somewhat perplexed at this time. I would appreciate your follow-up in these matters . Lastly, I stated I slipped and fell at your hotel entry on my departure and never received a follow up after I made a complaint at your front desk with the clerk(Shante). The entry was not cleared in a timely manner at the front entry(7:30 a.m.). This lack of management concern is unacceptable. I have stayed at Hilton hotel all across the country and always had an exceptional experience. This terrible guest handling from management is unacceptable. Kudos to Justin, who was amazing, and should be the manager at this location. Regards, Carl D.
- SMShawn MoseleyDec 11, 20255.0This location was great, the room was perfect, the food is great and the bartender really did a great job, I'm looking forward to my next visit!!!!! Everyone needs to try the bar&grill!!!
- JFJohn FeeneyNov 17, 20255.0I've stayed here before but recently I stopped by and needed to request a taxi without being able to use my own phone. Justin was working the desk and after I let him know I was a Hilton Honors member he jumped right in and helped me out. I really do appreciate his level of service and look forward to staying here again in the near future!
Frequently Asked Questions About Hilton Garden Inn Fort Collins
What are the check-in and check-out times at Hilton Garden Inn Fort Collins?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Fort Collins.
Does Hilton Garden Inn Fort Collins offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas, along with public internet terminals.
Are pets allowed at Hilton Garden Inn Fort Collins?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at Hilton Garden Inn Fort Collins and is there a fee?
Yes, free self-parking is available for guests.
What dining options are available at Hilton Garden Inn Fort Collins?
The hotel has one restaurant, a bar, and a 24-hour snack shop available for guests.
Are there fitness or recreational facilities at Hilton Garden Inn Fort Collins?
Yes, the hotel features a free fitness center, indoor pool, and hot tub for guest use.
Is Hilton Garden Inn Fort Collins accessible for guests with mobility needs?
Yes, the hotel has accessible parking, an accessible elevator, and is mobility accessible.
What nearby shopping and dining areas can guests visit near Hilton Garden Inn Fort Collins?
Guests can easily walk to Front Range Village shopping and dining, providing convenient options before or after their stay.
Which local attractions are close to Hilton Garden Inn Fort Collins for guests to explore?
Horsetooth Mountain Open Space trails are 12 miles away and Rocky Mountain National Park is 45 miles away, perfect for outdoor activities.
Are there useful nearby businesses or services around Hilton Garden Inn Fort Collins that guests might need?
Nearby, guests can find services like mortgage brokers at Cornerstone Home Lending, physical therapy at Alliance Physical Therapy, and dining options like Gib's New York Bagels and Austin's American Grill.