Holiday Inn Express & Suites Firestone - Longmont by IHG

Reviews

• MB

  M B

  Mar 8, 2026
  5.0
  Stayed here for a night for an event. The room (queen suite) was very clean and roomy for what you get. My older teen sons were excited they didn’t have to share a bed since there was a pullout couch. Shower was hot, pressure was great. The night check in lady was so nice and accommodating. This morning durning checkout, the lady was super sweet. I would absolutely stay here again.
• NS

  Nicole Shupe

  Jan 22, 2026
  1.0
  We booked at this hotel as part of a youth sports trip, and unfortunately the experience was very disappointing. When our games were canceled due to circumstances outside our control, the hotel showed zero flexibility or understanding, even knowing we were traveling with a team and families. For teams, schedules change constantly due to weather, field closures, and tournament decisions. This hotel was not accommodating in those situations and made an already stressful travel change much worse. If you’re managing a team, booking multiple rooms, or traveling for sports where plans can change quickly, I strongly recommend choosing a hotel that understands team travel and works with you instead of against you.
• RN

  Rob N

  Jan 17, 2026
  1.0
  Disappointing late-night experience.. I travel frequently for work and spend roughly 45–60 nights a year in hotels. I usually stay with Hilton or Marriott brands, but I’ve also had generally good experiences with IHG as a value option. Amd have Diamond/equivalent status at all 3. This experience, however, was a first. While passing through, I made a last-minute reservation around 2:00 a.m. through the app for the Holiday Inn & Suites in Firestone. I arrived shortly after and waited about 15 minutes for a front desk clerk to appear. When he did, I was told they could not honor my reservation because it was after their nightly audit. I asked whether rooms were available, and he confirmed that they were, but stated I would not be able to check in until after 3:00 pm the following afternoon. I couldnt believe they would turn away a frequent customer and asked if there was any way to be flexible or creative given the circumstances, but was told, “Sir, what I’m trying to tell you is that there is no possible way for me to check you in.” I ultimately drove across the street to the neighboring hotel and had a room key in under two minutes. While the reservation was canceled and refunded later after calling in, the experience was frustrating and left me disappointed with IHG, especially given the situation and the availability of rooms. Certainty won't be trying to book here again, and it makes me even more wary of Ihg's app and check-in process.
• HH

  Henry

  Dec 30, 2025
  1.0
  Room was hot 🔥 when I got the wash room was absolutely nasty
• JM

  Jonathan Medina

  Dec 27, 2025
  5.0
  This is a really nice place to stay. The staff is friendly and professional, they go above and beyond for their customers. The rooms are super clean. It’s located in a great area. Plenty of food around and things to do. I wish breakfast was at 6 instead of 6:30. I’ll be staying here again!

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