Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Discover one of the best hotels in Durango, Colorado — the newly renovated Holiday Inn & Suites Durango Downtown. Perfectly located near Historic Downtown Durango, our hotel puts you less than a mile from the famous Durango & Silverton Narrow Gauge Railroad and just 25 miles from Purgatory Resort, a top destination for skiing, mountain biking, and summer fun. Flying in? We’re only 15 miles from La Plata County Airport (DRO), making us a convenient choice among Durango hotels for both business and leisure travelers. Enjoy spacious accommodations with free high-speed Wi-Fi, and take advantage of top-notch amenities including a 24-hour Business Center, modern Fitness Center, and relaxing indoor pool and whirlpool. Dine at Gray Copper Tavern, our on-site restaurant offering a full bar, 13 HDTVs, and a locally inspired menu. From made-to-order breakfasts to dinner and convenient To-Go options, we've got your cravings covered. Planning an event? We offer 1,525 sq. ft. of flexible meeting space, including a private boardroom perfect for focused retreats or corporate gatherings. Explore the best of Durango, CO with nearby attractions like Mesa Verde National Park, Fort Lewis College, San Juan National Forest, Sky Ute Casino, the Animas River Trail, and Phil’s World Mountain Biking Trails. Choose Holiday Inn & Suites Durango Downtown for a memorable stay in one of the top-rated family-friendly hotels in Durango, Colorado.
Location
Holiday Inn & Suites Durango Downtown by IHG
21636 Highway 160 West, Durango, CO
81301, United States
Hours
Reviews
4.1
865 reviews
5 stars
462
4 stars
192
3 stars
91
2 stars
50
1 star
70
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude or unhelpful staff, particularly at the front desk.
Cleanliness Issues
Numerous reviews highlighted cleanliness problems, including dirty rooms and bathrooms.
Breakfast and Fees
Guests expressed dissatisfaction with the paid breakfast and additional parking fees, which they felt were excessive.
Maintenance Problems
Frequent complaints about maintenance issues, including lack of hot water and malfunctioning amenities.
Location and Accessibility
While some appreciated the location, others found it inconvenient and noted the difficulty in accessing downtown.
- CMCarol Melugin3 days ago5.0I Thank you all that work at Holiday Inn & Suites Durango Downtown, for Your service while I visited my family. The staff was very helpful in anything I needed, very welcoming and friendly. I believe this was a very awesome and lovely hotel to stay in, it was clean and very neat.
- KHKaren H6 days ago5.0Emily at the front desk truly made our stay. Every interaction with her was bright, cheerful, and genuinely welcoming. She has an incredible attitude and a natural way of making people feel seen and cared for. Starting the morning with someone that positive sets the tone for the entire day, and Emily went out of her way to greet us, make conversation, and ensure everything was going well. It made such a difference during our visit with family and added to what was already a great stay. Thank you, Emily, for bringing so much warmth and positivity to your role — it doesn’t go unnoticed. We really appreciated it.
- GCGracie CrawleyJan 5, 20265.0Everyone was so kind, bless their beautiful souls. All I saw was hard workers. 10/10. I loved my stay here. Jim and Emily, at the front desk gave great service, with a kind attitude, and were very understanding. It was accommodating and clean, no old cobwebs in the corner of the bedroom or bathroom shower/mirrors/doorframe, the carpet was very well vacuumed and the beautiful wood floors were wonderfully swept and clearly mopped, (seeing as how they had a nice shine). I was comfortable right from the beginning, settling into my room for a week. The beds felt and smelt clean, no sweaty feet smell when I laid across the foot of the bed, and the pillows did not smell like body odor. I truly felt like I was sleeping in a clean bed. I GIVE A GREAT THUMBS UP TO ROOM KEEPING! "Excellent Job, Keep up the amazing work! ;) " Breakfast was great and affordable ($10) vs other restaurants around, and even though I don't drink alcohol, the non-alcoholic drinks were great. Kim did a wonderful job at the bar.
- CCCharity CrawleyJan 5, 20265.0The rooms were clean and smelled nice. I found breakfast to be the most affordable around at only $10 for the breakfast buffet. The cook (Eric) even made me a great egg omelette. I had a great server (Burt) she was always busy. I also liked the decor of the overall hotel, restaurant and pool with hot tub.
- EEElDec 28, 20251.0First off, despite it being advertised as a heated pool, the pool is not heated at all and the staff will admit it's never been heated. The breakfast is abysmal and a waste of money, when there is actually food ready. The showers are freezing, I'm not sure there is any hot water in the entire place. This place is a joke and a waste of money to stay here.
Frequently Asked Questions About Holiday Inn & Suites Durango Downtown by IHG
Does Holiday Inn & Suites Durango Downtown provide accessible parking for guests?
Yes, accessible parking is available at the hotel to accommodate guests with disabilities.
Is breakfast included or available at Holiday Inn & Suites Durango Downtown?
Breakfast is available at the hotel to start your day.
Are pets allowed at Holiday Inn & Suites Durango Downtown?
Yes, both cats and dogs are allowed, making it a pet-friendly hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer any fitness facilities?
Yes, there is a free fitness center equipped with elliptical machines, free weights, and treadmills.
Is Wi-Fi available at Holiday Inn & Suites Durango Downtown and is it free?
Yes, free Wi-Fi is available in public areas of the hotel.
What cleaning and sanitation measures does the hotel follow?
The hotel uses commercial grade disinfectants, has enhanced cleaning in guest rooms and common areas, removes high-touch items, and staff are trained in cleaning procedures and hand washing.
Are there meeting or conference facilities available at the hotel?
Yes, the hotel offers 1,525 sq. ft. of flexible meeting space including 3 meeting rooms and a private boardroom for business or corporate gatherings.
What nearby dining options are available around Holiday Inn & Suites Durango Downtown?
Guests can enjoy dining at nearby Burger Theory, a burger restaurant and sports bar, or dine at the hotel's on-site restaurant, Gray Copper Tavern.
What attractions or activities are close to Holiday Inn & Suites Durango Downtown?
Nearby attractions include Historic Downtown Durango, Durango & Silverton Narrow Gauge Railroad, Mesa Verde National Park, Fort Lewis College, San Juan National Forest, Sky Ute Casino, Animas River Trail, and Phil’s World Mountain Biking Trails.