Business Details
About
HotelDoubleTree
Enjoy a warm cookie and a warmer welcome when you arrive at DoubleTree by Hilton Hotel Durango. Skip the front desk and use our state-of-the art Digital Key check in, then unwind in your newly renovated guest room. Our Durango hotel is located on the beautiful Animas River, within walking distance of downtown Durango and the Durango Silverton Narrow Gauge Railroad. Durango-La Plata Airport is only 20 minutes away. Stroll to Main Avenue and discover an array of vibrant bars, restaurants and shopping opportunities.
We are one of Durango's only certified Green Seal hotels, providing a perfect sustainable getaway or meeting, and Durango's only hotel with chargers for both Tesla cars and all Electric Vehicles.
Dine at the elegant Animas River Grille and savor delicious steaks and fresh seafood. Enjoy casual seasonal dining at the Animas River Beer Garden and unwind with your favorite drink in the informal Animas River Lounge. Make business easy at our hotel in Durango with 5,500 sq. ft. of flexible meeting space and versatile rooms to host business events and social gatherings.
Location
DoubleTree by Hilton Hotel Durango
501 Camino Del Rio, Durango, CO
81301, United States
Hours
Reviews
4.3
1,388 reviews
5 stars
847
4 stars
323
3 stars
115
2 stars
46
1 star
57
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location by the river and proximity to downtown Durango.
Service
Many reviews highlight the friendly and accommodating staff, with specific mentions of exceptional service from individuals.
Condition
Numerous guests noted that the hotel is outdated and in need of renovations, with issues like worn furniture and maintenance problems.
Value
Several customers expressed concerns about high prices and additional fees, feeling that the value did not match the cost.
Cleanliness
While some guests found the rooms clean, others reported issues with cleanliness and maintenance, including bugs and unstocked supplies.
- TGTeesha GrahamJan 2, 20265.0It was a pleasure to stay here Jack at the front desk is amazing and helpful and awesome with customer service he took great care of us went above and beyond Hedi in the lounge is also soooo friendly kind and awesome helping all customers well busy we will definitely stay here again thank you
- DCDevin CarterDec 29, 20254.0We stayed here last week for Christmas vacation. We booked two nights for two queens with a river view and it was perfect! We wanted to add another night but our room was booked so the nice lady at the desk was able to get us into the room next door but it was a king and pull out sofa which was not a big deal. She stated the new room would be top priority so we could move over. Once we moved in we noticed it wasn’t cleaned very well. We found an Oreo cookie in the floor, a tube of chapstick in the bathroom and the towels looked as if they were thrown on the rack. We love this hotel so that was a bummer. The location is perfect as there’s a grocery store next door, food and shopping a block away and the river behind the hotel is beautiful. The warm cookies and free hot coffee were so nice!
- WGWhitney GarciaDec 27, 20255.0By far the best hotel we’ve stayed in. Everyone was so friendly. Jaclyn (sorry if I spelled that wrong) was extremely helpful and sent me a few texts throughout our stay to make sure our every need was met. The room was clean and well kept. So much space compared to other hotels we’ve stayed in. The view of the river below was breathtaking. Everything was hard wood from the front desk to the sinks in the bathroom. Just gave that warm cozy feeling. Dinner was delicious as well. It’s right across the street from the train station. So close you can walk to it. My husband, kids and I would give it 10 stars if we could. We will drive all the way back from Texas and stay here again! It’s that good.
- DRDebbra RogersDec 23, 20252.0This hotel has nice people - great location but it’s old and needs a remodel desperately. The beds, towels, everything needs an update. We will be going elsewhere in the future.
- CMChristina MebustDec 18, 20252.0I stayed here and someone tried to break into my car, I told the front desk and they apologized, but still charged me 14$ for parking on the night of the incident. My car was damaged so badly my drivers side door won’t open from the outside anymore. Why pay for parking if it’s not protected?
Frequently Asked Questions About DoubleTree by Hilton Hotel Durango
What time can I check in and check out at the DoubleTree by Hilton Hotel Durango?
Check-in time is 4:00 PM and check-out time is 12:00 PM.
Does DoubleTree by Hilton Hotel Durango offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Are pets allowed at the DoubleTree by Hilton Hotel Durango?
Yes, cats and dogs are welcome at the hotel.
What accessibility features are available at DoubleTree by Hilton Hotel Durango?
The hotel has accessible parking, an accessible elevator, and is mobility accessible.
Does the hotel have facilities for business travelers?
Yes, it offers a business center, concierge service, and 6 meeting rooms with 5,500 sq. ft. of flexible meeting space.
Are there dining options available on-site?
Yes, the hotel has the Animas River Grille, Animas River Beer Garden, and Animas River Lounge for dining and drinks.
Is parking available at the hotel?
Yes, self-parking is available for guests.
What nearby restaurants can guests visit close to the hotel?
Guests can visit Edgewater Grille & Lounge, Akami Poke and Noodle Bar, ZENSHI Handcrafted Sushi, McDonald's, Denny's, and Starbucks, all within walking distance.
Are there any nearby parks or outdoor activities near the hotel?
Yes, Durango Park and Durango Off Leash Dog Park are nearby and great for outdoor activities and dog walking.
What nearby transportation or sightseeing options are available to guests?
Guests can access the Durango Silverton Narrow Gauge Railroad nearby, and utilize Mesa Verde Tours and Mountain Waters Rafting for sightseeing and adventure tours. Durango-La Plata Airport is about 20 minutes away.