At the Best Western Plus Rio Grande Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Rio Grande Inn will stand out among other hotels in Durango,CO. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Rio Grande Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Guests appreciated the hotel's convenient location near downtown and the train station, making it easy to access shops and restaurants.
Staff
The staff received consistent praise for their friendliness, helpfulness, and exceptional service, particularly highlighting individual employees like Jess.
Amenities
The hotel offers a range of amenities including a clean indoor pool, hot tub, complimentary breakfast, and happy hour drinks, which guests enjoyed.
Cleanliness
While many reviews noted clean rooms and facilities, some guests reported issues with cleanliness, including unpleasant odors and maintenance problems.
Value
Several guests felt the hotel was overpriced for the quality of their stay, citing issues with room conditions and amenities not meeting expectations.
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Christina
Jan 1, 2026
5.0
Clean room and free alcoholic drinks on NYE! Breakfast buffet was pretty good. Beds super comfy!
CP
chelsea Ploe
Dec 27, 2025
5.0
We really liked this place a lot. It was a great location for walking to the nearby main street and all the retail shops, restaurants, coffee shops, bars. They have a nice clean pool indoor and hot tub that was clean and hot, perfect for the evening wind down. The breakfast was perfect with good hot and cold options, and we made good use of the happy hour and two free drinks each night evening. Would highly recommend.
NR
Natisha Reed
Dec 11, 2025
4.0
We decided to stay here because it was close to the train station.And all of our friends were also staying in the same place.Turned out that the rooms were great and the front desk staff was friendly. We all came out for the polar express train and the weather was nice.Unfortunately, there was not a lot of snow which I kind of wanted for the ambience but it was great because we didn't have to drive in the snow. The hotel pool is nice and it is within walking distance of a lot of things.Not just the train station.
NS
Nav Sapra
Nov 30, 2025
4.0
Plenty of parking available. Great customer service. Indoor heated pool with spa available. Delicious breakfast available for free. Good service . Totally worth staying there
JA
Jeff Abiera
Nov 5, 2025
5.0
I recently stayed at the Best Western Plus Rio Grande Inn during the Outdoor Media Summit and I couldn’t have been more impressed. From the moment I arrived, the service was warm, welcoming, and truly exceptional. A special shout-out to Jess, whose friendly professionalism and genuine hospitality made all the difference: she helped me with check-in, offered great local suggestions, and ensured my room was perfect for my stay.
The room itself was spacious, immaculately clean, and equipped with everything I needed to feel comfortable after full days of Outdoor Media Summit sessions. The bed was incredibly comfortable, and I appreciated the quiet surroundings that allowed for restful sleep.
The location is ideal—close to downtown Durango, with easy access to restaurants, coffee spots, and the charming local vibe. The hotel amenities were on point as well: the breakfast area was well stocked, and the staff were attentive without being overbearing.
If you’re attending an event in Durango or simply visiting the area, I wholeheartedly recommend this hotel. The team, especially Jess, went above and beyond to make my stay memorable. I’ll definitely stay here again next time I’m in town.