Certified by Best Western Ptarmigan Lodge • Mar 01, 2026
HotelBest Western
Located in Dillon,CO, the Best Western Ptarmigan Lodge is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Ptarmigan Lodge • Mar 01, 2026
Certified by Best Western Ptarmigan Lodge • Mar 01, 2026
Reviews
4.3
1,265 reviews
5 stars
729
4 stars
320
3 stars
100
2 stars
52
1 star
64
What are people saying?
AI-generated from recent customer reviews
Location
Guests praised the beautiful location near Lake Dillon and proximity to ski resorts and the amphitheater.
Breakfast
Many customers enjoyed the breakfast offerings, describing them as generous and varied.
Staff Service
The staff received mixed reviews, with many praising their friendliness and helpfulness, while some reported poor service experiences.
Room Conditions
Feedback on room conditions was mixed; while some found rooms clean and comfortable, others reported issues with odors, temperature control, and outdated decor.
Noise Levels
Several guests noted noise issues, particularly from neighboring rooms and outside, affecting their overall comfort.
MM
Mark
5 days ago
3.0
$270 a night for a 2-star hotel. For this price I should be staying in a luxury hotel or resort. Won’t be returning due to cost.
JS
John Soules
Feb 21, 2026
5.0
Rooms were clean and quiet
TE
Thomas Edwards
Feb 17, 2026
2.0
I recently stayed at this spot on a short ski trip. I was horrified to see how during the complementary breakfast every single utensil used, plate, bowl, cup, knife, fork, spoon etc was all just single use plastics.
The lack of environmental consciousness to utilize single use plastics for a breakfast service every single day instead of using proper bowls plates etc is astounding.
This should be illegal.
ML
Molly Lilly
Feb 1, 2026
5.0
I loved this place. First off, we had a ground-floor room, which was great. We felt very safe at all times, going out to the car late at night, etc.
Employees are very friendly and helpful. Breakfast is wonderful. Sadly, we never used the jacuzzi but will be sure to next time.
LH
Luke Hoback
Jan 31, 2026
2.0
The key cards did not work more than 2 hours apart. We had to get new cards every single time we left the room (4) times in 2 days. It was the last time we were locked out that we were finally informed not to keep the card near phones or other cards. Card still didn’t work hours later after being very intentional about keeping that card separate.
Breakfast was filled with terribly processed foods and sugary pastries, the only real food was boiled eggs bananas and apples. Scrambled eggs were rubbery and were so obviously fake processed eggs. Same with the sausage. No plain yogurts all flavored, sugary cereals, sugary oatmeal’s, sugary granola bars, just no real nutrients in any of it. Terrible start for a full day of skiing.
Buildings are all spaced out and you must walk in the cold to get to breakfast, pool, office, sauna, etc. not a far walk at all but very inconvenient.
Rooms were well kept and staff very friendly. Older hotel so it comes with some obvious down falls in the cleanliness department but much better than many other old hotels I’ve been to. Hair dryer was broken.
Biggest downside is how hot the rooms got. Had the thermostat as low as it would go and windows open during below winter freezing conditions and I was sweating both nights. No AC units or anything. Just a floor heater that seemed to run no matter what you did to the thermostat. Ceiling fan was very weak and didn’t do much.
Biggest upside is the location/views. Right by the amphitheater and close to major ski resorts. Beautiful lake/reservoir
Frequently Asked Questions About Best Western Ptarmigan Lodge
What is the address of Best Western Ptarmigan Lodge?
The Best Western Ptarmigan Lodge is located at 652 Lake Dillon Dr, Dillon, CO 80435, USA.
Does Best Western Ptarmigan Lodge offer free Wi-Fi to guests?
Yes, the lodge provides free Wi-Fi access for all guests throughout their stay.
What are the operating hours of Best Western Ptarmigan Lodge?
The hotel is open 24 hours a day, seven days a week, all year round.
Which hotel brand does Best Western Ptarmigan Lodge belong to?
It is part of the Best Western hotel brand.
How can I contact Best Western Ptarmigan Lodge by phone or fax?
You can call them at +1 970-468-2341 or send a fax to +1 970-468-6465.
Is there a website where I can book a room at Best Western Ptarmigan Lodge?
Yes, you can book rooms online at their official site: https://www.bestwestern.com/en_US/book/hotel-rooms.06098.html
What is special about the customer service and room quality at Best Western Ptarmigan Lodge?
The lodge emphasizes superior customer service, cleanliness, and value to ensure guests have a peaceful and comfortable stay.
What nearby places can I visit when staying at Best Western Ptarmigan Lodge?
Guests can visit Lake Dillon, a beautiful and notable landmark, for recreational activities and sightseeing.
Are there any nearby dining options around Best Western Ptarmigan Lodge?
Yes, nearby you can find the Arapahoe Cafe & Pub, offering a casual dining and bar experience.
How can nearby places like Lake Dillon enhance my stay at Best Western Ptarmigan Lodge?
Lake Dillon offers scenic views and outdoor activities, providing guests with enjoyable experiences before or after their stay at the lodge.
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