Step into a story that began over a century ago in the heart of Denver's iconic Union Station neighborhood. At Hotel Indigo, we honor the rich heritage of this historic district while delivering a modern, boutique experience designed for today's traveler.
From our locally inspired design to elevated dining at Ambler, every detail blends past and present, offering you authentic hospitality infused with the character of our neighborhood in Lower Downtown Denver.
Many customers praised the friendly and helpful staff, particularly highlighting Oscar at the front desk for his exceptional service.
Cleanliness
Most reviews noted that the hotel rooms and common areas were clean, although some guests reported issues with housekeeping not cleaning rooms during their stay.
Location
The hotel is well-located near Union Station and Coors Field, making it convenient for guests to access downtown attractions.
Fees and Charges
Several guests expressed frustration over additional fees, such as the mandatory amenity fee and high parking costs, which they felt were not adequately communicated.
Room Quality
While many guests found the rooms comfortable and stylish, some noted issues with room size, noise from air conditioning, and bathroom privacy.
TB
Tyler Burns
Nov 9, 2025
5.0
Beautiful, modern hotel in a prime downtown location. Rooms are clean, stylish, and quiet with comfortable beds and great city views. Staff is professional, friendly, and makes check-in effortless. The lobby and common areas have a polished, boutique feel, and the on-site restaurant and bar are convenient with good food and drinks. Parking and valet service are smooth, and Union Station is just a short walk away, making it perfect for exploring the city. Everything feels well-maintained and thoughtfully designed — an excellent stay from start to finish.
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Stefany Sarelas
Nov 9, 2025
5.0
Great stay at Hotel Indigo Denver Downtown. The room was clean, comfortable, and modern, and the location was perfect for exploring the city. The staff was friendly and accommodating throughout our visit. Would definitely stay here again!
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Nate
Nov 7, 2025
4.0
Got.in early.clean rooms and good.staff. was super convenient for.going.to watch the Bronco game..everything you.need is within walking distance
JP
Joshua Perez
Nov 2, 2025
5.0
Stayed here for a one night stay-cation with my homegirl, and it has been such a nice night. We went to a show at ball arena which is just a quick 12min walk from here. As an IHG platinum member and possibly a slow season I was upgraded to a beautiful view of downtown Denver. As a local I love going high to get a different view of the city whenever possible. Before arriving I called in and Oscar helped me find the best parking near here and when I arrived he also helped me get checked in. Everything else was perfect bed, view, service, and location.
AB
Aurora Borealis
Oct 30, 2025
5.0
Loved our stay. Just one night, but rooms large. Quiet central A/C. The toilet was not very roomy and may be difficult for someone that's plus size. But extremely clean. Beds were so comfy. My husband and me slept for 10 hours straight. There is a restaurant attached to the hotel and the pancakes were delicious. Would definitely stay again
Frequently Asked Questions About Hotel Indigo Denver Downtown-Union Station by IHG
Is Hotel Indigo Denver Downtown-Union Station by IHG suitable for business travelers?
Yes, Hotel Indigo Denver Downtown-Union Station by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Denver Downtown-Union Station by IHG have a loyalty program?
Yes, Hotel Indigo Denver Downtown-Union Station by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Denver Downtown-Union Station by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Denver Downtown-Union Station by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Denver Downtown-Union Station by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Denver Downtown-Union Station by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo Denver Downtown-Union Station by IHG?
Check-in time is at 16:00 and check-out time is at 11:00.
Is Hotel Indigo Denver Downtown-Union Station by IHG pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
Does Hotel Indigo Denver Downtown-Union Station by IHG offer free WiFi?
Yes, free WiFi is available in public areas of the hotel.
Are there any fitness facilities at the hotel?
Yes, the hotel offers a free fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel provide daily housekeeping services?
Yes, housekeeping is available daily.
Is there a bar and restaurant onsite at Hotel Indigo Denver Downtown-Union Station by IHG?
Yes, the hotel features a bar and one restaurant named Ambler with elevated dining.
What accessibility features does the hotel have?
The hotel offers accessible parking and is mobility accessible, including elevator access.
Can guests store their baggage at the hotel?
Yes, baggage storage is available for guests.
What nearby places can guests visit for dining and entertainment?
Guests can visit Hearth & Dram for cocktails, Three Saints Revival for Mediterranean cuisine, Gyu-Kaku Japanese BBQ for Japanese barbecue, Snooze an A.M. Eatery for breakfast and brunch, and SuiteHop for arts and entertainment.
How can nearby businesses like Husch Blackwell or Ventura Growth assist business travelers staying at the hotel?
Nearby corporate offices such as Husch Blackwell (law firm) and Ventura Growth (advertising agency) offer professional services that business travelers might engage with during their stay or utilize as networking opportunities in the area.
What nearby transportation or amenities are convenient for hotel guests?
Guests have access to parking at UTW-Hotel Indigo, can use nearby ATMs like LibertyX Bitcoin ATM and The Exchange Network, and find pharmacies like CVS Union Station for convenience during their stay.