Stay Smart® at the Holiday Inn Express Denver Downtown Staying smart has never been better than in the heart of the Mile High City. As a guest, you will enjoy our complimentary hot breakfast buffet every morning in our lobby. Get all of your important work done without the hassle by using our complimentary, high-speed wireless internet. Explore downtown Denver by walking just one block to the 16th Street Mall with over 100 options for dining, shopping and entertainment. The Holiday Inn Express is also near all of the major downtown Denver attractions including, the Pepsi Center, Mile High Stadium, Coors Field, the Denver Art Museum, the Denver Zoo and many, many more. If there is anything else we can do to make your stay more comfortable, please let us know.
Forget about finding parking, we offer valet parking with unlimited in and out privileges for a fee each evening. To aid your arrival I offer you the following GPS address 1717 Tremont which will guide you directly to our front door. Thank you.
Numerous reviews highlighted ongoing problems with the air conditioning, with many guests reporting that it was non-functional or poorly maintained, leading to uncomfortable room temperatures.
Customer Service
While some staff members received praise for their friendliness and professionalism, many guests reported poor customer service, including unhelpful responses to complaints and a lack of urgency in addressing issues.
Cleanliness and Maintenance
Several reviews mentioned cleanliness issues, including dirty windows and unkempt bathrooms, as well as maintenance problems like broken fixtures and inadequate room amenities.
Breakfast Quality
Guests expressed disappointment with the breakfast offerings, describing them as bland and lacking variety, with some items being served cold or spoiled.
Location and Value
The hotel’s location was frequently praised for its convenience to downtown attractions, but many guests felt that the overall value did not meet expectations given the high prices and numerous issues.
GG
Ghost Ghost
1 day ago
5.0
⭐⭐⭐⭐⭐
Holiday Inn Express Denver exceeded expectations across the board. The rooms were spotless, modern, and incredibly comfortable—perfect for unwinding after a long day. Service was top-notch: friendly staff, quick check-in, and genuinely helpful throughout the stay. The location couldn’t be better—close to everything I needed, with easy access to downtown and local attractions. Whether you're traveling for business or pleasure, this place delivers a seamless, stress-free experience.
DW
Danladi Wiro
2 days ago
5.0
Great hotel with excellent service. The room was clean and cozy, and the location was perfect—close to restaurants and attractions. The only thing that could be improved is the Wi-Fi speed, but everything else was wonderful. I would gladly stay here again
DR
Dan Rupp
Nov 13, 2025
3.0
First, the staff was excellent. Very well trained. Courteous beyond expectations. It was a bit of a surprise arriving to find no on site parking, valet only. I came in tired at night I didn't feel like driving around a strange city looking for off site parking so I paid the cost. One more thing, have your facilities group reprogram the elevators. The elevators respond to the last entry. I was on the ground floor going to the 16th. Someone on the 12th floor got on and pushed lobby and the elevator returned to the lobby. I push the 16th again and the someone got on on the 15 and pushed 5. The elevator then went to the 5th. The 3rd time it worked. This happened more than once.
IM
Isaac Molander
Nov 4, 2025
1.0
We stayed here 11/3/25. Finding parking was a bit of a challenge. The only parking offered was $50 vallet parking, before tip, which seems a bit steep. When we arrived in our room the thermostat did not work, fridge did not work, TV did not connect to wifi, and wifi was slow and unusable. When talking to the front desk they offered me a space heater, but ended up giving me a fan. We froze overnight and could not do anything about it. The views were nice and the hotel was clean, but it was not an overall pleasant experience.
MJ
Madison June
Nov 1, 2025
1.0
We stayed here after a long day in Denver and were really looking forward to a good night’s rest, but unfortunately it was a miserable experience. The room was absolutely freezing, and when we realized the heat wouldn’t turn on, we called the front desk and even left a voicemail… but no one ever got back to us. We ended up sleeping in our winter coats and tossing and turning all night because it was so cold.
The window was filthy… the picture doesn’t even do it justice. When the sun hit it, you could see all the dirt, smudges, and fingerprints. To make things worse, the shower water was freezing too, so I couldn’t even take a shower after the long day. Between the cold room and cold water, it was just miserable.
We both ended up getting sick after staying here, and I have no doubt it was because of how cold the room was. Definitely not the relaxing night we were hoping for. I feel a refund is necessary but doubt that is possible.
Frequently Asked Questions About Holiday Inn Express Denver Downtown by IHG
What are the check-in and check-out times at Holiday Inn Express Denver Downtown?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Holiday Inn Express Denver Downtown offer free breakfast?
Yes, a complimentary hot breakfast buffet is available every morning for guests.
Is the hotel pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
Are there any fitness facilities available onsite?
Yes, the hotel features a free fitness center with equipment including ellipticals, free weights, and treadmills.
Does the hotel provide valet parking?
Yes, valet parking is available with unlimited in and out privileges for a fee each evening.
Is the hotel accessible for guests with mobility needs?
Yes, the property is mobility accessible and has elevators and accessible parking.
What safety and sanitation measures does Holiday Inn Express Denver Downtown follow?
The hotel uses commercial-grade disinfectants, provides additional sanitation in food areas, enhanced cleaning of guest rooms and common areas, and sanitizers are available.
How can guests explore nearby attractions and get around the city from the hotel?
The hotel is just one block away from the 16th Street Mall with many dining, shopping, and entertainment options. Major attractions like Pepsi Center, Mile High Stadium, and Denver Art Museum are nearby, making it convenient for guests to explore downtown Denver.
Are there any nearby places for guests interested in coffee or tea?
Yes, nearby guests can visit 'Brown Palace Coffee and Tea Co.', 'Afternoon Tea at The Brown Palace', and 'Little Owl Coffee' to enjoy coffee and tea experiences after their hotel stay.
What cultural or historical sites are close to the hotel?
Guests can visit 'The Navarre', a landmark and art museum, as well as the 'American Museum of Western Art', both located near the hotel for rich cultural experiences.