Best Western welcomes you to the Premier life. At the Best Western Premier Denver East, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Premier’s distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Denver,CO the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, hair in bathrooms, and uncleaned areas.
Staff Performance
While some guests praised individual staff members for their exceptional service, others reported rude and unprofessional behavior from front desk staff.
Parking Concerns
Guests expressed safety concerns regarding the hotel parking lot, particularly related to the presence of homeless individuals.
Breakfast Complaints
Several customers were disappointed that breakfast was not complimentary, contrary to expectations based on hotel advertising.
Room Quality
Feedback varied on room quality, with some guests enjoying spacious and well-equipped rooms, while others reported issues like broken fixtures and unpleasant odors.
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Pierce “Mobes” Mobley
2 days ago
5.0
Can’t speak on the Hotel much, more so a specific employee. Tasia (spelling) quite literally saved my life as I’m using truck share 24/7. She welcomed me into the hotel while waiting on truck instructions, and I watched her bust her butt doing 18 things at one time, delivered great customer service to everyone I witnessed. She’s a star and deserves a raise, I wish there were more folks like her. Great job!
SR
Shana Riordan
Nov 14, 2025
5.0
This hotel exceeded our expectations in every way. From the stunning lobby to our gorgeous two queen suite with a balcony and high ceilings. This was the first time I ever took a bunch of photos of a room the second I walked in.
Our bathroom was so pretty that I now need to renovate my bathroom at home! Thoughtful amenities (amazing in-room coffee, lovely toiletries, ginger/lemon ice water, a 24 hour cafe with wines and nibbles...)
The staff were kind and helpful, the entire hotel was spotless and overwhelmingly beautiful, and I have never slept in a comfier bed in my life. If I ever find myself in Denver again, I will make a beeline to this hotel. Thank you for making our last night of vacation one for the books! <3
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Skye- Celeste Wilcox
Oct 31, 2025
5.0
Tasia (I hope I spelled that right, she was working Halloween morning/afternoon 2025) helped us out when we first got to Denver. I talked to someone last night about checking in early and they didnt seem interested in ensuring we got in early so I was apprehensive. Our flight was long, we didnt get any sleep, we were weary from traveling and just wanted to check in even an hour early. I called once we touched down and she said "dont worry about anything we will make this work and get you checked in early." She made our dreams come true, she not only made sure we got our room almost 4 hours early but she was kind and made us feel like we were back home. Thank you so much for everything you did for us!
MC
Mary C
Oct 27, 2025
4.0
the hotel and service was nice and top notch. rooms were clean. however when I parked in the back during my stay and was alone sitting in my vehicle getting stuff ready to go to my room , I noticed a homeless man that was first trying to get into the dumpster , then went behind my vehicle trying to open my back door until he noticed I was sitting in there, then went on through the parking lot checking other cars if they were locked. not even 200 yards next to the hotel are a bunch of homeless hanging out under the bridge which are just not nice to deal with. like I said nothing wrong with the hotel itself i felt safe inside , however not so much in the parking lot
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Tolulope Ipinmisho
Oct 21, 2025
1.0
The hotel is aesthetically pleasing but dirty. My first experience was with check in, the lady who attended to me asked me to pay, then I told her I'd paid several weeks ago and showed her proof before she asked for help from her colleague. I checked into Room 176 and found a bottle on the floor of the room. To my surprise it was still there upon my return it. I informed the chubby guy with a bun at the reception that my room wasn't cleaned, he asked if I made any request, told him I didn't know I had to ask. The room was eventually "cleaned" on Saturday but only the bed was laid and the bin empty. The bottle was picked up but the cover was left there as probably "souvenir" for me😂😂😂
Anyways, the floor wasn't cleaned from Friday till Tuesday morning I left. Having traveled from across the Atlantic Ocean, it's the most unpleasant experience I've had from traveling around. I could over look the broken microwave but not cleanliness and the cleverly dismissive attitude of Mr Chubby with a Bun
Frequently Asked Questions About Best Western Premier Denver East
Is Best Western Premier Denver East a pet-friendly hotel?
Yes, Best Western Premier Denver East welcomes both pets and dogs.
Does Best Western Premier Denver East have a fitness center available?
Yes, the hotel features a fully equipped fitness center for guests.
Is room service available at Best Western Premier Denver East?
Yes, guests can enjoy room service during their stay at the hotel.
Does Best Western Premier Denver East provide free Wi-Fi to guests?
Yes, free Wi-Fi is available throughout the hotel for guests.
Is Best Western Premier Denver East a smoke-free property?
Yes, the hotel is completely smoke-free.
What are the check-in hours for Best Western Premier Denver East?
The hotel operates 24 hours a day, seven days a week, so you can check in at any time.
What dining options are near Best Western Premier Denver East?
Nearby dining options include Tony Roma's steakhouse, Peoria Bar & Grill, Wendy's, McDonald's, Arby's, Popeyes Louisiana Kitchen, Taco Bell, Ajuua Mexican Restaurant, Tropical Smoothie Cafe, and Blimpie.
Are there other hotels near Best Western Premier Denver East?
Yes, nearby hotels include The Timbers All Suite Hotel, Comfort Inn Denver East, Drury Inn - Denver East, and La Quinta Inn and Suites Denver Gateway Park.
What nearby services can help with moving or truck rentals?
Nearby services include two U-Haul Neighborhood Dealers for truck rentals and Armstrong Relocation for storage facilities.
How can I find Best Western Premier Denver East on social media?
You can find them on Facebook at BWPremierDenverEast and on Twitter under the handle @thebestwestern.