Best Western Premier Denver East

4.0
908 reviews

About

HotelBest Western Premier
Best Western welcomes you to the Premier life. At the Best Western Premier Denver East, our biggest priority is leaving a lasting impression, long after you check out. You’ll notice our Premier’s distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler’s favor. Located in Denver,CO the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.

Location

Best Western Premier Denver East
4411 Peoria St, Denver, CO
80239-4817, United States

Hours

Reviews

4.0
908 reviews
5 stars
514
4 stars
161
3 stars
79
2 stars
44
1 star
110

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Several reviews highlighted exceptional service from staff members, particularly Taysha and Ashley, who went above and beyond to assist guests.

Cleanliness Issues

Multiple guests reported cleanliness problems in their rooms, including dirty bathrooms and uncleaned areas, which detracted from their overall experience.

Breakfast Confusion

Many customers expressed disappointment regarding the lack of complimentary breakfast, despite expectations set by the hotel's advertising.

Room Quality

Feedback varied on room quality, with some guests praising the aesthetics and comfort, while others reported issues such as broken fixtures and poor maintenance.

Customer Service Concerns

Several reviews mentioned unprofessional behavior from staff, particularly at the front desk, leading to negative experiences for some guests.
  • KH
    Kat Howell
    Jan 2, 2026
    5.0
    Easy access off I-70, pleasant room, very comfortable bed and plenty of amenities. Staff was excellent.
  • RT
    RAVINDRA TURLAPATI
    Dec 25, 2025
    5.0
    One of the best rooms and service. Didn’t expected much for below $100. It was beautiful stay in christmas time.
  • LY
    Lohith Yeleswarapu
    Dec 17, 2025
    1.0
    Very disappointing stay at Best Western Premier Denver. I specifically booked a pool-view room, but was given a completely different room instead. The room quality was poor and not what was expected from a Premier property. Overall experience was pathetic. The staff was unhelpful and showed no concern in resolving the issue. Very unprofessional and careless service. Would not recommend this hotel.
  • HA
    Hope Anaya
    Dec 16, 2025
    5.0
    We came from Cheyenne for a little birthday get away and I believe she was the manager, she made our stay perfect ! We stayed in room 161 and she made sure everything was good for us! The hospitality and customer service she has is phenomenal! -Faith and Jayvion
  • PM
    Pierce “Mobes” Mobley
    Nov 22, 2025
    5.0
    Can’t speak on the Hotel much, more so a specific employee. Tasia (spelling) quite literally saved my life as I’m using truck share 24/7. She welcomed me into the hotel while waiting on truck instructions, and I watched her bust her butt doing 18 things at one time, delivered great customer service to everyone I witnessed. She’s a star and deserves a raise, I wish there were more folks like her. Great job!

Frequently Asked Questions About Best Western Premier Denver East

Is Best Western Premier Denver East a pet-friendly hotel?

Yes, Best Western Premier Denver East welcomes both pets and dogs.

Does Best Western Premier Denver East have a fitness center available?

Yes, the hotel features a fully equipped fitness center for guests.