Candlewood Suites Craig-Northwest by IHG

4.5
249 reviews
Stay for a night or month while traveling in Northwest, Colorado

About

HotelWedding VenueConference Center
Craig, Colorado Hotel's Staff Welcomes You HomeSteeped in the history of the Old West and rich in natural resources, NW Colorado is home to the Candlewood Suites® Craig Northwest hotel. Warm hospitality, comfort and value make us the preferred choice among hotels in Craig, CO.If you're in NW Colorado for an extended stay, you'll love our business-class amenities. From well-equipped, large workspaces and free Wi-Fi access to free local calls and voicemail, we help you stay productive. You can get to meetings at Tri-State, CNCC or The Memorial Hospital on-time thanks to our terrific location just off US Hwy-40.If world-class elk hunting or a Colorado vacation brings you to Craig, our hotel suites welcome you. Spend an afternoon at the Museum of Northwest Colorado where cowboy history and lore comes to life. Hike the pristine wilderness and high-desert landscape and enjoy the wildlife. Ask us about the excellent mountain bike trails. The streets of downtown Craig are lined with wonderful shops with hometown appeal and are just five minutes from our hotel's location.In Craig, CO, we welcome you with all the comforts of home. From a fully-equipped kitchen to upgraded bedding, we make every effort to make you feel at home. Pick up a quick meal from the Candlewood Cupboard, grill out in the Gazebo or dine at local spots within one mile of us. And did we mention the free washers and dryers? You'll find it all waiting for you!

Location

Candlewood Suites Craig-Northwest by IHG
92 Commerce Street, Craig, CO
81625, United States

Hours

Reviews

4.5
233 reviews
5 stars
157
4 stars
50
3 stars
12
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating throughout their stay.

Cleanliness

Overall, guests reported that the rooms and common areas were clean and well-maintained, although some had issues with specific rooms.

Room Issues

Several reviews mentioned problems with room assignments, including incorrect room types and pest issues, which negatively impacted some guests' experiences.

Amenities

Guests appreciated the kitchenette feature and other amenities, but some expressed disappointment over the lack of breakfast options.

Customer Service

While many had positive experiences with staff, there were notable complaints about unprofessional behavior from certain employees, particularly regarding handling reservations and guest concerns.
  • DW
    David Weinstein
    3 days ago
    3.0
    Disappointing. This hotel does not measure up to IHG standards. It has not aged well, or maybe it's just aged too much, too long. The bedding was fine, but that's it. The couch was soft, stained and had a hole in the arm rest. The living area chairs were soft and looked old. Small TV for the nice size living area. The towels were sand paper. Little counter top space. Light bulb out in the bathroom, meaning no one is doing regular checks. No ice machine??! Marketplace was bare. Rear entry door did not close on its own, again, no regular checks.
  • SC
    steven carlock
    Nov 2, 2025
    1.0
    The absolute worst experience i have ever had in drove up from Denver was told the canceled my reservation and that they don't rent to locals well my residence is located in Denver and got the worst service you could imagine treated like crap talked to like.i was a nobody and I was a paying customer they will never get my business ever again and I would recommend staying somewhere were your treated like a guest not a nobody if I can take this to a higher level I will be right away
  • DG
    Devida Grooman
    Oct 31, 2025
    5.0
    Huge shout out to Lisa and her team! Some of us stayed there for months on end for work. Rooms were always clean staff was always friendly. Front desk staff always had a smile on their face and willing to help with any situation. Housekeeping was top-notch rooms were always cleaned and they also always had a smile on their face. Lisa was on top of making sure we had rooms when we were picking up overtime and with any other situation we might have had. Was a quiet comfortable Motel. Thank you all at Candlewood Suites in Craig Colorado.
  • BS
    Brian Shockey
    Aug 26, 2025
    5.0
    Tina helped me when I was stranded, she helped me find a hotel when they were booked. And gave me directions. Next time I’m in town I’ll make sure to get a room and thank her
  • KR
    Kim Rippy
    Aug 19, 2025
    1.0
    BEWARE do not book a reservation here. We made a reservation with the front desk lady. We got an email for our reservation with a reservation number, we went to check into the motel and they had canceled our reservation without calling us or sending us an email. This has been 2 1/2 weeks. We still have not heard from the hotel, even though I have called them numerous times, do not stay here. They do not care if they cancel your room out.

Frequently Asked Questions About Candlewood Suites Craig-Northwest by IHG

What are the check-in and check-out times at Candlewood Suites Craig-Northwest?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does Candlewood Suites Craig-Northwest offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas throughout the hotel.