Best Western Plus Castle Rock

4.5
763 reviews

About

Hotel
At the Best Western Plus Castle Rock you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Castle Rock will stand out among other hotels in Castle Rock,CO. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Castle Rock will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Castle Rock
595 Genoa Way, Castle Rock, CO
80109, United States

Hours

Reviews

4.5
763 reviews
5 stars
527
4 stars
153
3 stars
41
2 stars
11
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customers consistently praised the friendly and accommodating staff, highlighting their willingness to assist with special requests and provide excellent customer service.

Cleanliness

Many reviews noted the hotel was very clean, with well-maintained rooms and common areas, although some guests mentioned specific cleanliness issues in certain rooms.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests enjoying the hot food options and fresh fruits.

Location

The hotel is conveniently located near restaurants, shopping, and major highways, making it a favorable choice for travelers.

Room Conditions

While many guests found the rooms comfortable and well-equipped, some reported issues with outdated decor, noise from adjacent rooms, and maintenance problems.
  • RM
    Rae Marie
    4 days ago
    5.0
    This hotel stay was top notch for being affordable and near a highway. The staff was very nice, my room was clean and comfy. Pool and hot tub were relaxing and the breakfast was really good with many options.
  • AR
    Ann Rodríguez
    Oct 28, 2025
    5.0
    Front desk staff is amazing.
  • GD
    Gregg Drabek
    Oct 11, 2025
    5.0
    Very clean hotel with great service. I made a mistake in the 3rd party app on the date. I called the desk and they worked it out to change the date when they could have made me eat the whole payment. Great breakfast. I rarely give 5 stars to hotels but these guys did great!!
  • WL
    Winnie Lee
    Oct 1, 2025
    4.0
    다이아몬드 멤버여도 특별한 혜택은 없었고, 레이트 체크아웃도 12시 30분까지가 최장이었습니다. 조식은 핫푸드가 준비되어 있었고, Grab & Go 스타일로 단백질 우유, 과일, 베이글 등을 챙겨 나갈 수도 있어 편리했습니다. 객실에는 큐리그 머신(캡슐 4개 제공), 미니 싱크, 작은 냉장고, 전자레인지가 있어 좋았습니다. 라운지 플로어에는 간단한 작업이 가능한 컴퓨터와 프린트도 있어서 업무용으로 활용할 수 있습니다. 룸은 평범하고 업무용 데스크가 있어서 무난했지만, 욕실은 커튼식 욕조와 얇은 수건 때문에 아쉬웠습니다. 어메니티는 미니어처 샘플(샴푸, 컨디셔너, 바디워시)만 있고 바디로션은 없으니 챙겨가야 합니다. 물은 수영장 옆에서 리필이 가능하고 수영장에 자쿠지가 있긴 하지만 물은 아주 미지근 했습니다 잠만 자기에는 괜찮지만, 특별한 서비스는 기대하기 어려운 호텔입니다.
  • WP
    Warren Paul
    Sep 29, 2025
    5.0
    The atmosphere of this hotel was really pleasant. The inner decor gave comfy vibes. All the staff were amazing and helpful. And the young woman who did the breakfast, amazing. I should have taken pictures of the breakfast lol. It was really that good. The jacuzzi was something I saw as an amenity and I had to use it. Loved every minute of it. Prime location, right down from the outlet mall. But overall experience was lovely.

Frequently Asked Questions About Best Western Plus Castle Rock

Is Best Western Plus Castle Rock a pet-friendly hotel?

Yes, Best Western Plus Castle Rock welcomes pets and allows dogs in the hotel.

Does Best Western Plus Castle Rock offer free Wi-Fi to guests?

Yes, the hotel provides free internet access in all guest rooms.