B&B HOTEL Zurich Airport Rumlang

Reviews

• MM

  MasterVisionPerú - D'Manuel Montejo

  4 days ago
  5.0
  Un hotel extraordinario, soy un turista peruano y una de las mejores opciones fue este hotel, el trato del personal es muy amable, las habitaciones son muy confortables, con todo lo que uno requiere que es el descansar después de un día de caminatas y aventuras. Lo recomiendo.
• EE

  Effigy

  Oct 4, 2026
  1.0
  The business model of this hotel is redeeming airlines vouchers for stay and meal as you can’t back away nor refund your stay. Pluses: Airport shuttle Minuses : Pretty much everything. Notably, the service is abysmal. Rooms are dated and not properly cleaned (hair in bed). Buffet dinner was disgusting - 2 types of salty mashed pasta. TLDR: Avoid
• MS

  Maddy Stern

  Sep 28, 2026
  1.0
  The only good thing about this hotel is the closeness to the airport. I never write bad reviews but this is absurd. The shower is a stream at most with no door making the floor sopping wet (with a non labeled container of soap to presumably use for everything?), a rusted bar soap holder in the corner holding nothing, a duvet that doesn’t fully cover the bed with only two tiny pillows for your head. For the price of one night and no included breakfast I am thoroughly disgusted by this “hotel”
• NI

  Nicola Irwin

  Sep 25, 2026
  2.0
  Room was very basic. No phone in room to contact reception which is a pain when you need to make a request. The air conditioning did not work and the window would not open. Bed was okay. No where to put your suitcase to open it and get your items. The only option is the bed so you have to close it up and find a spot on the floor until you need something else and have to put it on the bed and open it again. The reception staff when we arrived was unfriendly and unhelpful. I would not recommend. If you don't book directly through the hotel you have to pay extra for the airport shuttle. The only reason to stay there is to be near the airport. It was the cheapest option, but be warned you get what you pay for.
• HP

  Hirok Poddar

  Sep 16, 2026
  1.0
  Management, & B&B Hotel CEO, CFO & Olivier, I am writing to make a formal and extremely serious complaint regarding my recent booking. Please find attached all relevant photographs and videos as evidence. We arrived at the hotel at approximately 11:00 PM, already late at night, and were unnecessarily made to wait and repeatedly questioned about the payment. The hotel staff insisted that the booking had not been paid and repeatedly pressured me to pay again, despite the booking already being paid through Amimir. I had to log into my Barclays account and provide payment evidence, booking/invoice documentation and email proof before they finally accepted that payment had been made. Even then, I was told that they would supposedly check with the manager the following day because they still believed the booking had not been paid. This was completely unacceptable and caused unnecessary stress and harassment late at night. Unfortunately, the situation became even worse. Once we finally entered the room, the bed appeared to have bed bugs or insects, which literally bit us and caused red, swollen and irritated marks on our skin. The attached photographs and videos clearly document the condition and the bites/insects. This was an absolutely horrendous experience. We could not sleep properly and ultimately had to leave the hotel at approximately 5:00 AM, barely 5½ hours after checking in. I therefore demand an immediate full refund of the booking fee. I do not consider it reasonable to pay anything for a stay where we were subjected to payment-related harassment and then provided with accommodation apparently infested with insects/bed bugs, resulting in physical bites and being unable to sleep.