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Best Western Los Angeles Worldport Hotel

3.9
(957 reviews)

Business Details

1402 W PACIFIC COAST HWY, Wilmington, CA
90744, United States
(310) 834-3400
http://bestwestern.com

About

HotelBest Western
Located in Wilmington,CA, the Best Western Los Angeles Worldport Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Los Angeles Worldport Hotel
1402 W PACIFIC COAST HWY, Wilmington, CA
90744, United States

Hours

Reviews

3.9
957 reviews
5 stars
431
4 stars
248
3 stars
141
2 stars
52
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, particularly from the receptionist Gustavo, who was described as rude and lacking empathy, especially towards elderly guests.

Cleanliness Issues

Several customers reported cleanliness problems, including dirty rooms and unpleasant odors, with some mentioning cockroaches and sewage issues.

Location Concerns

The hotel is situated near a busy freeway and has a significant homeless population nearby, leading to safety concerns and noise complaints.

Value for Money

While some guests appreciated the affordable rates and decent breakfast, many felt that the overall quality did not meet their expectations given the price.
  • JJ
    JLu
    6 days ago
    5.0
    We stayed at the Best Western LA Worldport the night before our cruise. Pleasantly surprised how spacious and clean the rooms were. Leslie at the front desk was very helpful and welcoming. The breakfast was great too. 3 stars for being close to port but not much else around. At the recommendation of Juan from front desk, we walked to the THE best Mexican (Los Tres Cochinitos) and seafood restaurant, it was the real deal. Will definitely stay here again for our next cruise!
  • AC
    Adriana Cayetano
    Feb 25, 2026
    1.0
    La sede de los angeles cometio un acto de racismo contra dos peruanos porque no le quisieron prestar el baño siendo ellos huespedes del hotel
  • MN
    Maria navarro
    Feb 19, 2026
    1.0
    I wouldn’t give my money to this establishment they denied elderly person I don’t know who could ever do that they clearly don’t care for customer service
  • GF
    Greg French
    Feb 16, 2026
    3.0
    If your room faces the dilapidated apartments behind the property, enjoy THAT view! Typical BW property. Nice rooms, standard 2'X2' pillows-which suck. Good cable lineup. Nice TV's. Microwave and refrigerator in the room. Water pressure is good. No business center BUT they did print the docs I needed printed for me so Kudos to the ladies in the front desk! Parking is a little tight. Try and not stay there the night before a cruise ship departs from Long Beach though.... I'm 50/50 if I'd stay there again. Walls are thin and you can hear all the noises from both inside and out.
  • LL
    Lalo
    Feb 15, 2026
    5.0
    We stayed at the Best Western Los Angeles Worldport Hotel and had a solid experience overall. The location was convenient, especially if you are heading to or from the port. The room was clean, comfortable, and had everything we needed for a short stay. The staff was friendly and check-in was quick and easy. The hotel itself is a bit older, but it's well maintained. For the price, it's a good option if you're looking for something practical and convenient without spending too much. Overall, a good stay and we would consider staying here again.

Brand Certified Facts from Best Western Los Angeles Worldport Hotel

This information is certified by Best Western Los Angeles Worldport Hotel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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