SureStay by Best Western Williams

Reviews

• RB

  Robert Burke

  Feb 24, 2026
  5.0
  Billy Joel sang, "Honesty is such a lonely word/Everyone is so untrue." Well, i am happy to say Billy was wrong about the folks who run this hotel. They were honest, and in today's world, THAT is rare and to be appreciated. I stayed there a couple weeks ago, and forgot my headphones in my room...headphones my wife gave me on my birthday. You could say they were sentimental or you could say I'm terrified of my wife's wrath, both true. In a panic, I called from the road 6 hours away and the gentleman who checked me in answered said he recognized my voice, said he'd check the room. This is where I got worried. I was 100% positive I left them there, but this - leaving my stuff - has happened before at other hotels. I'm a total airhead. And when I've highlighted the fact I left something worth $300 to other hotel staff, I've repeatedly gotten the soul-crushing and infuriating... "We didn't find it." All you KARMA believers...If you are okay with a great price for a decently clean room, a decent bed, no frills, but want to give your money to GOOD PEOPLE....please stay at this Hotel.
• RR

  Rhianna

  Feb 2, 2026
  5.0
  Great location just off the exit. Room was clean and smelled fresh also the beds were super comfy. Great price too.
• SA

  Scott Arens

  Jan 13, 2026
  4.0
  I liked the price. The room was clean and comfortable. It is too light on the breakfast, but it's a SureStay.
• MB

  Mark Barbour

  Jan 11, 2026
  1.0
  Avoid at all costs. Moved in the room, ready for bed, and shower is a dribble. Broken. Maintenance unavailable. 1030 at night offered another room on the other side of hotel. Previously had called to cancel a different reservation and they reported no charge, then they charged my credit card. Other options in area available.
• DM

  Diane Murphree

  Jan 5, 2026
  2.0
  Surprised that Best Western has its name on this. Check in was easy and friendly. The room very plain but OK for the price I wasn't expecting much more. Sheets were stained. Called desk and she assured me that the bedding was changed. It seemed quiet but I'm almost deaf once the hearing aids are out. No shampoo or conditioner but 2 bottles of lotion. 2 towels, 1 hand towel and 1 wash cloth. Blanket really thin. No continental breakfast. Not even coffee. This was around 630am. On the other hand Starbucks was supposed to be open and wasn't.

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