Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some noted issues with specific rooms being dirty or musty.
Customer Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of employees like Dolly and Khan providing exceptional service.
Amenities
Guests appreciated the amenities such as the pool, hot tub, and breakfast options, though some expressed a desire for more variety in breakfast offerings.
Room Quality
Feedback was mixed regarding room quality; while some found them comfortable and spacious, others reported issues with noise, outdated decor, and maintenance problems.
Location
The hotel’s location was frequently highlighted as convenient for accessing nearby attractions, though some guests noted noise from the street.