Best Western Palm Garden Inn

3.9
698 reviews
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Business Details

13659 BEACH BLVD, Westminster, CA
92683, United States
(714) 373-3200
http://bestwestern.com
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About

Hotel
Located in Westminster,CA, the Best Western Palm Garden Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Palm Garden Inn
13659 BEACH BLVD, Westminster, CA
92683, United States

Hours

Reviews

3.9
698 reviews
5 stars
314
4 stars
191
3 stars
80
2 stars
40
1 star
73

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Mixed reviews on staff, with some praising helpfulness while others reported rudeness and poor customer service.

Cleanliness Issues

Numerous complaints about dirty rooms, including reports of bugs, unclean bathrooms, and general lack of maintenance.

Breakfast Quality

Breakfast received mixed feedback; some found it decent while others criticized it for being limited or poorly managed.

Room Condition

Rooms are often described as outdated and in need of maintenance, with issues like noise disturbances and uncomfortable beds.

Location Concerns

Location is convenient for some, but others reported feeling unsafe or uncomfortable due to nearby disturbances.
  • RB
    Robert Bell
    Oct 29, 2025
    1.0
    Breakfast was burn/dry - needed to ask repeatedly for fresh coffee. Room keys repeatedly didn't work. Asked night manager 'Shawn' to reprogram - super rude, confrontational & accused my aunt of try to break into the office when she knocked on the lock door tryin to get assistance. Shawn has no business working in this industry. Made the stay very unpleasant.
  • RB
    Robert Bell
    Oct 28, 2025
    1.0
    Horrible night management. Combative, rude. Needs to lose his job. Wears a cap. Diann was great and should fire the other night manager. Breakfast gal was clueless, served burnt food over and over. She would bring out a small bunch of bacon at 5 mins before bk was over. Would not change coffee until I showed how mostly it was watery coffee. She should find a new role/job also. Room staff was great. Rooms are aged, showers leaked all over bathroom floor.
  • SY
    shahrokh yazdani
    Oct 8, 2025
    1.0
    Horrible experience. Everything in this hotel was so bad that it is not worth even talking about Ants in the bathroom even on bed sheets Noisy uncomfortable bed, non functional TV remote
  • P3
    Psycho Muffin Man Da 3rd
    Aug 19, 2025
    5.0
    I highly recommend this place because of Shawn. The individual at the front desk was super helpful, personable, and welcoming. He deserves a raise.
  • NB
    Nathan Barrios-Roe
    Aug 9, 2025
    5.0
    really awesome staff at this spot, and cheap rates. They moved us for free very late at night after my wife hurt her foot at a service that we were in town for with no charge or hassle. Rooms are basic and a little outdated, but its a cheap motel, not a fancy hotel. Would absolutely stay again, also the 7-11 1 block away and tons of restaurants nearby are a great bonus.
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Frequently Asked Questions About Best Western Palm Garden Inn

Does Best Western Palm Garden Inn offer free breakfast to its guests?

Yes, Best Western Palm Garden Inn provides free breakfast.

Is there a hot tub available at Best Western Palm Garden Inn?

Yes, the hotel features a hot tub for guests to enjoy.