Business Details
About
HotelBest Western
Located in Westminster,CA, the Best Western Palm Garden Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
700 reviews
5 stars
315
4 stars
191
3 stars
80
2 stars
40
1 star
74
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service received mixed reviews; while some staff were praised for being friendly and accommodating, others were reported as rude and unhelpful.
Cleanliness Issues
Numerous complaints about cleanliness, including dirty rooms, bathrooms, and reports of pests such as ants and cockroaches.
Breakfast Quality
Breakfast quality varied; some guests enjoyed it, while others found it lacking or poorly managed.
Room Condition
Rooms were described as outdated and in need of maintenance, with issues like broken amenities and noise disturbances.
Value for Money
Guests appreciated the affordable rates but noted that the quality of the stay did not always meet expectations.
- XSxou saetern4 days ago1.0Bed is very old and outdated. Caved in on both sides. Bathroom suck, tub wont drain properly. Feels like a motel 6.
- OOomnipresent originalNov 25, 20255.0What a great stay ! Suraj (sam ) was extra extra nice over the phone when we called to make the reservation he made it so easy to check in and he price matched our stay that was amazing we really appreciate he got us in such a nice room it was spotless and 100 percent clean not 1 single issue everything was perfect we couldn't of asked for a better stay, in the morning the ladies made the best breakfast thats why we love the best western I usually go to the one in big bear but this one was delicious 😋 the ladies are all so nice and they kept the place clean the entire time it was great service anything we needed they helped us I'll definitely be back this week to stay again so if you're in the area ask for Sam he will treat you like family 10/10 service
- RBRobert BellOct 29, 20251.0Breakfast was burn/dry - needed to ask repeatedly for fresh coffee. Room keys repeatedly didn't work. Asked night manager 'Shawn' to reprogram - super rude, confrontational & accused my aunt of try to break into the office when she knocked on the lock door tryin to get assistance. Shawn has no business working in this industry. Made the stay very unpleasant.
- RBRobert BellOct 28, 20251.0Horrible night management. Combative, rude. Needs to lose his job. Wears a cap. Diann was great and should fire the other night manager. Breakfast gal was clueless, served burnt food over and over. She would bring out a small bunch of bacon at 5 mins before bk was over. Would not change coffee until I showed how mostly it was watery coffee. She should find a new role/job also. Room staff was great. Rooms are aged, showers leaked all over bathroom floor.
- SYshahrokh yazdaniOct 8, 20251.0Horrible experience. Everything in this hotel was so bad that it is not worth even talking about Ants in the bathroom even on bed sheets Noisy uncomfortable bed, non functional TV remote
Frequently Asked Questions About Best Western Palm Garden Inn
Does Best Western Palm Garden Inn offer free breakfast to its guests?
Yes, Best Western Palm Garden Inn provides free breakfast.
Is there a hot tub available at Best Western Palm Garden Inn?
Yes, the hotel features a hot tub for guests to enjoy.
Is Best Western Palm Garden Inn a smoke-free property?
Yes, it is a smoke-free property.
Is WiFi available at Best Western Palm Garden Inn, and is it free?
Yes, free WiFi is available throughout the hotel.
Where is Best Western Palm Garden Inn located?
It is located at 13659 Beach Blvd, Westminster, CA 92683, USA.
What are the operating hours of Best Western Palm Garden Inn?
Best Western Palm Garden Inn operates 24 hours a day, every day of the week.
Is there any special promotion available at Best Western Palm Garden Inn?
Yes, stay 2 nights and receive a $50 Best Western Gift Card.
What nearby dining options can guests explore around Best Western Palm Garden Inn?
Guests can enjoy authentic Mexican cuisine at Tacos Tejuino Jalisco, located near the hotel.
Are there automotive services or car dealerships near Best Western Palm Garden Inn?
Yes, OC Autohaus, a car dealer and used car dealer, is located nearby for automotive needs.
How can the surrounding nearby places be useful for hotel guests?
Guests can dine at nearby restaurants like Tacos Tejuino Jalisco and access automotive services at OC Autohaus, enhancing their stay experience.