Best Western Westminster Inn

Reviews

• MK

  Mohdsajidali Khan

  1 day ago
  5.0
  I casually stopped by to explore the place, which exudes a vintage vibe. The young manager, whose name I can’t recall, was highly professional and courteous. The front desk staff also demonstrated great professionalism. The room was quiet and comfortable, and our favorite parts were the breakfast and courtyard area. We will definitely return soon and highly recommend this spot.
• CH

  Craig Hunter

  Apr 20, 2026
  5.0
  I have booked this hotel for four years in a row and love the property for groups. Their rear courtyard is great for our team to hang out and socialize during down-time.
• RN

  Roni New

  Apr 6, 2026
  1.0
  We decided to extend our stay and when we went to the front desk they told us we couldn't rent because we had 3 cars. Well we had 2 cars they totally lied and were very unfriendly and rude and most of all dishonest. I'm going to tell everyone I know . DO NOT RENT HERE. I hope you take my advice cause they will find a reason to not rent to you or even worse make up an excuse DISHONEST.
• BH

  Baili Hawkins

  Mar 28, 2026
  5.0
  I had a wonderful experience staying here and wanted to highlight just how great this hotel is. The property itself is very nice—clean, comfortable, and welcoming—and I always enjoy staying here. What really stood out during this visit was one of the employees, who was incredibly kind, informative, and genuinely helpful. Khan went above and beyond to make sure everything was taken care of, which made a big difference in my stay. He also helped with any accommodations, quickly. The rest of the staff was also consistently friendly and accommodating, creating a warm and positive atmosphere throughout the hotel. On top of that, the breakfast is both good and super convenient—definitely a great perk. Overall, this is a place I truly enjoy returning to, and I highly recommend it to anyone looking for a comfortable and pleasant stay. Thank you Khan!!!
• RC

  Roxanne Cyr

  Mar 14, 2026
  1.0
  I wish I could post photos but Google isn't currently allowing it. See my Trip Advisor Review for the photos. We were in Room 122. I truly didn't know a Best Western could be this low quality because every other Best Western I've stayed at was just fine. On the positive side, the parking was free and there were NO bedbugs. They have a water bottle filler in the lobby which is great. Our room did have mold in the shower room. And the base boards were water stained in the closet/sink area. I typically don't leave horrible reviews and I wasn't going to leave this one until the second night when we turned on the A/C fan. The fan was horribly strong and horribly loud and we couldn't turn it off. The front desk said there was nothing they could do and Maintenance was not available and she didn't have access to the electrical panel (I find it concerning that if the place had an emergency, there's no access to the electrical panel) and they couldn't move us as they were full (on a Tuesday night the beginning of March...I doubt it). After researching it on the internet and lots of button pushing, my husband finally got the A/C to turn off. It was obvious the management had no intention of fixing the electrical problem with the A/C Fan as they didn't even bother to follow up during the next 4 days we were there. So, once we finally got it turned off, we couldn't use it again. So for the remaining 3 nights to cool off the room we had to arrive back very late (after the outside air had cooled off) and open the door and windows and unplug the refrigerator (as it caused heat), to get the room to cool down enough to sleep. There was a wall switch labeled "Fridge" but it was no longer working so we found the wall plug and disconnected it. The other charming thing is there is no insulation so you can hear every step (it sounds like monsters stomping on the ceiling) and everything the people in the rooms around you are saying. And you can hear them snoring all night. You need to be aware that you will be waking up at 6 a.m. when the adjacent rooms with kids wake up. The mattress was beyond soft. I would describe it as "squishy". When I sat on the bed against the headboard, the mattress sunk WAY down (I'm not a heavy person). I've never experienced this before. The constant dripping in the shower (no matter how hard I cinched down the knob) didn't keep me awake but it did irritate me because the water being wasted is coming from my home in Northern CA where we have long droughts. We never tried the breakfast so I can't comment on that. In conclusion, it appears the Best Western brand is no longer reliable.