At the Best Western Plus West Covina Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus West Covina Inn will stand out among other hotels in West Covina,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus West Covina Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Several guests reported significant noise from the nearby freeway, affecting their sleep quality.
Cleanliness
While many reviews praised the cleanliness of the rooms, there were multiple complaints about pest issues, including ants and roaches.
Staff Service
Customer service experiences varied widely; some guests praised friendly staff, while others reported rude or unhelpful interactions.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking.
Location
The hotel is conveniently located near restaurants and shopping, which guests appreciated.
JM
James Mos
6 days ago
5.0
The hotel was clean and well-maintained, and the service was exceptional. I give this hotel my highest recommendation.
VB
Vladimir Ballesteros-Moreno
Nov 5, 2025
5.0
Great customer service and friendly staff
MM
Mario
Oct 23, 2025
4.0
Zimmer gut zur Durchreise. Man hört den Highway aber dafür ist man eben direkt dran. Auf den Pool wurde nicht hingewiesen. Frühstücksauswahl gut. Preis Leistung in Ordnung.
Kaution wird hier nicht wie gewohnt blockiert! Hier wird der Betrag tatsächlich abgezogen und erst danach wieder draufgebucht. Passen sie also auf, wenn sie das nicht möchten..
LL
Linda Larsen
Oct 13, 2025
1.0
1 Star because I absolutely had the WORST time sleeping as the freeway was so loud. I was exhausted from an extremely busy weekend, I just wanted to sleep! About 1am, I was gonna ask the front desk to switch rooms, as I've stayed before but don't remember the freeway noise THAT loud, my boyfriend asked if I had ear plugs. The ear plugs plugged up most of the noise, but not all. If you're a light sleeper like me, either don't stay here, or stay at the neighboring hotels.
This hotel needs noise canceling windows or offer ear plugs in every room next to the freeway.
The breakfast was nice, but nothing special. Eggs, sausage, waffle fries, they offered biscuits and gravy, but not biscuits were available when we went. Cereal, apples and bananas
Waffles maker. Oatmeal. Orange juice, cranberry, lemonade. Coffee. Milk. Cereal. And some breads (toast, bagels, and Svenhards).
RP
Ruben Pereda
Oct 11, 2025
3.0
Our bathroom has no fan. It has a simple vent like the ones in your home that are used for central air and heating. And it doesn't even work. No air comes out of it.