Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Simplify your travel experience at the Holiday Inn Express Walnut Creek. Our hotel in Walnut Creek, CA offers modern amenities, comfortable rooms, and a convenient location to San Francisco. Rest and recharge in our pet-friendly rooms and suites with plush triple-sheeted bedding, coffee makers, free Wi-Fi, flat-screen TVs, and mini-fridges. Get a great night's sleep with blackout shades in all our hotel rooms & suites. Start your mornings in Walnut Creek sunny side up with our complimentary Express START™ breakfast before heading out to explore.
When you stay at the Holiday Inn Express Walnut Creek, you'll be close to some of the area's top attractions, including the Toyota Pavilion, Walnut Creek Farmers Market, Walnut Creek Regional Park, Walnut Creek Historical Society Museum, Lesher Center for the Arts, and many restaurants. You're also just a short drive from San Francisco’s most iconic attractions—including the Golden Gate Bridge, Fisherman’s Wharf, Chinatown, Union Square, and Haight-Ashbury—and for added convenience, guests can take BART from the Pleasant Hill station for easy access to the city. In addition to our proximity to major companies, our hotel also features free high-speed Wi-Fi and an on-site business center, which has copy, fax, and internet services.
Location
Holiday Inn Express Walnut Creek by IHG
2730 North Main Street, Walnut Creek, CA
94597, United States
Hours
Reviews
3.9
849 reviews
5 stars
350
4 stars
266
3 stars
110
2 stars
54
1 star
69
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including reports of bed bugs, ants, and unclean bathrooms.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported rude behavior and poor service, particularly at the front desk.
Wi-Fi Problems
Numerous guests experienced slow or unreliable Wi-Fi, which was a significant issue for those needing to work during their stay.
Parking Fees
Guests expressed frustration over unexpected parking fees and limited parking availability.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking.
- DNdanielle naboznyDec 26, 20254.0Bed is comfortable. Pillows are comfortable. Breakfast ok. But age is showing in the tubs, scratches and rust. And, as always, the TV remote was not working. This time it turned TV on and even changed channels. But the volume button was not working at all
- GMGagan MalhiDec 16, 20252.0I stayed here for 10 days. Initially, I was placed in a room on the side of the building where the Wi-Fi was essentially unusable. I called the front desk and was moved to a first-floor, more central room near the lobby, which I appreciated. Unfortunately, the Wi-Fi signal was still very unreliable, slightly better when the hotel was less full, but largely unusable on weekends. I often had to work from nearby coffee shops instead. The hotel itself is a bit outdated, though the breakfast was good and font desk staff were generally helpful. Special shout to the man who takes care of the breakfast area daily, he is very attentive and and extremely hard working guy. Parking is available but costs an additional $15 per night, which is worth noting. Just note, I always felt like I couldn’t get clean in there and I’m by no means a germaphobe. On the second-to-last night of my stay, I found a dead bed bug and had a bite on my thigh, which was obviously disgusting and ultimately overshadowed the positives, I slept on the sofa the last night. Overall, while there were some things I appreciated, I wouldn’t choose to stay here again.
- AAALCDec 4, 20254.0It’s roomy but a little dark. Shower had nice pressure There was a snafu with billing but the reception was helpful.
- MMMadameZNov 21, 20251.0I have been on a 3 month roadshow staying in Holiday Inns throughout and this one is def one of the worst. There is construction going on so the hallways and rooms smell of chemicals. Requested a room on the second floor and was told there was none available (sure) Had to through an extremely long hallway to get to my room. Room next to pool, everyone walks by and can see inside my room so had to leave the blinds down at all times. Bathroom was tiny and felt gross, no ventilation. The wifi does not work at all in the room, had to work the 2 nights i was there and had to use my phone hot spot. I told the font desk and they are aware but nothing has been done for this issue. The tub does not drain so while showering it fills almost to the top.Gross. They don't clean the rooms, have to request it. I did request it and the lady never came. Just not a good experience at this hotel, it should be a 2 star, not a 3 star. Would not recommend at all.
- LOL ONov 20, 20252.0I stayed here for one night during a work trip. The staff was friendly, but I did experience a few issues. The room had a noticeable smoke odor, and the bathtub had visible stains. My room was also right next to the parking lot facing the Chick-fil-A drive-through, which made it quite noisy throughout the evening. Overall, it wasn’t the most restful stay. I wouldn’t recommend it if you’re looking for a quiet night.
Frequently Asked Questions About Holiday Inn Express Walnut Creek by IHG
What are the check-in and check-out times at Holiday Inn Express Walnut Creek?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does the hotel offer free breakfast?
Yes, complimentary Express START™ buffet breakfast is available for free.
Are pets allowed at the Holiday Inn Express Walnut Creek?
Yes, both cats and dogs are welcome at the hotel.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel offers accessible parking and is mobility accessible with an elevator.
What fitness facilities are available at the hotel?
Guests have free access to the fitness center which includes an elliptical machine, free weights, and a treadmill.
Does the hotel provide contactless check-in and check-out options?
Yes, contactless check-in and check-out are available for guest convenience and safety.
Are there business facilities available for meetings or work?
Yes, the hotel features a business center with copy, fax, and internet services, plus 2 meeting rooms.
What cleaning and safety measures are in place at the hotel?
The hotel uses commercial-grade disinfectants, offers enhanced cleaning in common areas and guest rooms, provides sanitizer, and disinfects or discards plastic keycards.
Which nearby places can guests visit for dining and entertainment?
Guests can visit the Walnut Creek Farmers Market, Lesher Center for the Arts, and Masses Sports Bar & Grill near the hotel for dining and entertainment options.
How can guests use local transit to visit San Francisco from the hotel?
Guests can take BART from the nearby Pleasant Hill station for easy access to San Francisco's attractions such as the Golden Gate Bridge and Fisherman’s Wharf.
Are there automotive service centers near Holiday Inn Express Walnut Creek?
Yes, nearby automotive services include Central Automotive Service Center, Contra Costa Smog, and Independent Volvo Service, convenient for guests needing vehicle repairs or inspections.