Located in Visalia,CA, the Best Western Visalia Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the friendliness and helpfulness of the staff, particularly highlighting Amanda for her exceptional service during breakfast.
Cleanliness
Most guests found the rooms to be clean and well-maintained, although some noted issues with specific areas needing more thorough cleaning.
Breakfast Quality
The breakfast received mixed reviews; while many enjoyed the variety and quality, some reported issues with food being overcooked or items running out.
Customer Service Issues
Several reviews mentioned poor experiences with specific staff members, particularly at the front desk, indicating inconsistency in customer service.
Facilities Maintenance
Guests reported various maintenance issues, including broken elevators and air conditioning problems, which detracted from their overall experience.
MO
Manny Ortega
Nov 17, 2025
5.0
Front Desk
Amanda & Felisha Treated Us Like Family
Great Friendly Hospitality
Humorous but Professional
We Would Book Again & Definitely Recommend Our Family & Friends
My Daughter & Son in Law also &
My Wife also Bragged about your Great Breakfast Spred,Those Eggs Primarily
Ok Chocolate Waffles Too!
Thank you to all your Great Staff
Definitely a Great Atmosphere
AL
Alejandra Lopez
Nov 16, 2025
5.0
We loved Amanda‘s personality and the way she took care of everyone and the cleanliness of the breakfast breakfast nook
SA
Steven Alderson
Nov 9, 2025
5.0
Amanda was amazing in the morning. Always cheerful and made breakfast fantastic. Felisha at the front desk was always happy and very nice.
ID
Isaac Diaz
Nov 2, 2025
5.0
This hotel was recommended by a friend, and I checked in late. The staff was very polite and made me feel welcome. I stayed here for two days, and the place was clean. The food was good as well. One receptionist, in particular, had a fantastic attitude; she was always smiling and engaging with guests, which made my stay much more comfortable. She also worked as the cook and handled front desk duties. She was truly amazing. I will definitely be returning to this hotel again.
CW
Colinda Wennekus
Oct 26, 2025
1.0
We kwamen aan bij 23 graden celcius en het zwembad was gesloten. Wat nergens vermeld stond. We hadden dit hotel gekozen omdat er een zwembad en jacuzzi was. Enorm teleurstellend. Want je kunt ook nergens buiten zitten. Het was zondag dus de manager niet te bereiken. We waren al ingeschekt dus konden ook niet meer weg zonder ons geld terug te krijgen.
Erg teleurstellend.