Business Details
About
Hotel
At the SureStay Plus by Best Western Upland Ontario North in Upland, CA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
SureStay Plus by Best Western Upland Ontario North
1191 E Foothill Blvd, Upland, CA
91786-4049, United States
Hours
Reviews
4.3
184 reviews
5 stars
131
4 stars
21
3 stars
13
2 stars
3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and the overall hotel, although some reported issues with dirty floors and linens.
Staff Service
The staff received numerous compliments for being friendly and helpful, although there were some reports of rude behavior from certain employees.
Breakfast Quality
The breakfast was generally appreciated, with many guests enjoying the variety and quality, though some found it lacking in options.
Noise Issues
Several reviews mentioned noise disturbances from neighboring rooms and outside, impacting the overall comfort of the stay.
Safety and Security
Guests felt secure with the gated parking and overall safety of the hotel, which was a positive aspect highlighted in multiple reviews.
- CZCrystal ZamoraNov 28, 20245.0Place was clean, staff was excellent! Thank you for all that you do daily.
- JNjaleesa nichelleJul 5, 20242.0Front desk is very rude. Suresh or however you spell it does not have good customer service. The location was great for work but other than that it wasn’t all that for the pricing. Good thing I didn’t pay for the room. Housekeeping staff Brenda and the small older Hispanic lady were great the rest of them were not that great. I never seen people who had attitudes cause you ask them to do their job. And due to sanitary reasons I do not appreciate them serving guests breakfast using the same gloves. Then the portion sizes are ridiculous! Prisoners get more portions. And got nerve to have a tip jar. Man please. Never again
- MTMiesha TurnerJul 23, 20235.0The ENTIRE STAFF was very helpful. Especially Raquel. I will forever stay here simply because of the staff.
- BHBrenda HopkinsJan 24, 20235.0Very nice rooms & staff!!! Keep up the great work 👍
- JJJohnnie JohnsonJan 10, 20235.0The Room was Great..People were Awesome..Breakfast Great...Comfortable...
Frequently Asked Questions About SureStay Plus by Best Western Upland Ontario North
What are the check-in and check-out times at SureStay Plus by Best Western Upland Ontario North?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does SureStay Plus by Best Western Upland Ontario North offer free breakfast?
Yes, free breakfast is available for guests at the hotel.
Is there parking available at the hotel and is it free?
Yes, the hotel offers free self-parking for guests.
What fitness facilities are available at SureStay Plus by Best Western Upland Ontario North?
The hotel has a fitness center available for free, equipped with an elliptical machine, free weights, treadmill, and weight machine.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, an accessible pool, and is mobility accessible throughout the property.
Are pets allowed at the SureStay Plus by Best Western Upland Ontario North?
No, pets are not allowed at the hotel.
Does the hotel have a business center and meeting facilities?
Yes, the hotel has a business center and one meeting room available.
What amenities are available around SureStay Plus by Best Western Upland Ontario North for dining?
Pine Haven Cafe, a nearby breakfast and brunch restaurant, offers a convenient dining option for guests in the area.
How can guests use nearby medical services during their stay?
Guests can access several nearby medical facilities including Kaiser Permanente Upland Medical Offices and Womens Medical Group of Upland for various health care needs.
Is there easy access to automotive services near the hotel?
Yes, Certified Auto Care is nearby for automotive repair and parts, convenient for guests needing vehicle services.