Holiday Inn Express Union City (San Jose) by IHG

4.2
405 reviews
Take advantage of our location and enjoy warm-hearted hospitality.

About

HotelWedding VenueBusiness Meeting Locations
In the East Bay, visible from I-880, Holiday Inn Express Union City (San Jose) is adjacent to the AC Transit Terminal and Union City BART Station, providing easy access to Oakland and San Francisco International Airports. A short drive from Dumbarton and San Mateo Bridges, trips to Silicon Valley or the Peninsula are easy. Plus, we are less than six miles from Fremont, Newark, and Hayward business parks.Perfectly situated for business travelers, offering access to Union Landing Shopping & Entertainment Center, Century 25 Union Landing theater, iFLY Indoor Skydiving, and Texas Roadhouse Restaurant. Convenient transit links and nearby co-working spaces ensure a productive and comfortable stay.From free Wi-Fi and free parking to free breakfast, a Fitness Center and pool, we provide everything you need for an enjoyable stay in Union City.

Location

Holiday Inn Express Union City (San Jose) by IHG
31140 Alvarado Niles Road, Union City, CA
94587, United States

Hours

Reviews

4.2
405 reviews
5 stars
193
4 stars
130
3 stars
52
2 stars
14
1 star
16

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests appreciated the cleanliness of the rooms, some reported issues with dirty carpets and linens.

Staff Performance

Customer service experiences varied; some guests praised the friendly staff, while others reported rude interactions and poor training.

Renovations

The hotel is undergoing renovations, which some guests found inconvenient, while others noted that it did not significantly impact their stay.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, although some guests felt it could be improved.

Location

The hotel is well-located near restaurants and shopping, which guests found convenient.
  • SE
    Safrey Enterprises-Custm
    Nov 15, 2025
    4.0
    The Hotel room we stayed in was clean and well maintained. The staff is friendly and helpful, room is comfortable and big enough with full size refrigerator. Despite the construction going on it was not noisy. I will like to stay here again when next I visit the area.
  • OC
    Owen Cheng
    Nov 9, 2025
    5.0
    Staffs were very friendly and helpful. Free Halloween candies and water.
  • ES
    Estrella Solis
    Oct 27, 2025
    1.0
    This place is horrible dirty the carpet is really really Dirty stinky 🦨🦨🦨 🤮🤮🤮🤮
  • PS
    Patrick Sassine
    Oct 26, 2025
    3.0
    So being a super old hotel possibly older than I am it has potential, and being remodeled but that being said the room I was in was brand new and a nice change from the norm of all the HIE and candle woods I frequent.
  • DC
    Drew Craven
    Oct 13, 2025
    2.0
    It’s a Holiday Inn express so it’s gonna be consistent in terms of the rooms and the cleanliness. But the staff is always the tricky one. Imagine showing up at midnight. Tired. Needing your room and sleep before your meetings and the doors locked, no staff at the desk. No one answering the phone. And then there was his lack of English and his attitude. Made for a great introduction. Then the building. The place is ripped apart right now for renovations. So no gym, no pool, and the hallways look like a war zone. Changing my next reservation I already had liked up for here.

Frequently Asked Questions About Holiday Inn Express Union City (San Jose) by IHG

What airport is closest to Holiday Inn Express Union City (San Jose)?

Holiday Inn Express Union City (San Jose) offers proximity to Oakland International Airport (OAK), San Francisco International Airport (SFO), and Norman Mineta San Jose International Airport (SJC).

Does Holiday Inn Express Union City (San Jose) offer an airport shuttle?

No, Holiday Inn Express Union City (San Jose) does not offer an airport shuttle.