Business Details
About
Luxury HotelWedding VenueConference CenterBusiness Meeting Locations
Just a short drive to Silicon Valley and Oakland International Airport, our business hotel in Union City provides guests with spacious rooms and suites and wonderful amenities. Guests have access to complimentary Wi-Fi, free parking, a Fitness Center, and an outdoor heated pool.
When staying at Crowne Plaza Silicon Valley N Union City, you can easily explore all the East Bay has to offer since you'll be just a short drive from San Jose, San Francisco, Milpitas, and Fremont. Tour local universities, like UC Berkeley or California State University East Bay, before going shopping at Union Landing. Families can visit Oakland Zoo and Great America, while art enthusiasts can browse the exhibits at the Berkeley Art Museum.
Location
Crowne Plaza Silicon Valley N - Union City by IHG
32083 Alvarado-Niles Road, Union City, CA
94587, United States
Hours
Reviews
3.9
1,228 reviews
5 stars
509
4 stars
369
3 stars
182
2 stars
62
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff experiences varied; some were praised for their friendliness and helpfulness, while others were criticized for rudeness and lack of responsiveness.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty rooms, stained linens, and unpleasant odors.
Room Condition
Rooms were often described as outdated and in need of maintenance, with issues like clogged drains, broken appliances, and noise from the highway.
Security Concerns
Several guests reported thefts and expressed concerns about the hotel's security measures, indicating a lack of management response to these incidents.
Breakfast Quality
Breakfast offerings were frequently criticized for being overpriced, lacking variety, and served cold.
- APAnup Parikh5 days ago5.0Was on a long roadtrip and this location was convenient for us. Great front desk staff. Each person I spoke with was always helpful. The breakfast buffet here was šš¤š¾ delicious. The kitchen staff was also super friendly. I encourage this hotel to install electric vehicle (EV) charging stations on property. There were a few EVs parked on property each of the 3 nights I stayed. They could secure more nightly bookings if they had it. Few hotels in the area offered EV chargers so this would be an easy point of differentiation to secure more room bookings. If you decide to implement EV chargers, I recommend contacting Pangea Charging to take care of this for your hotel.
- SASandeep AbrolOct 28, 20253.0First room on 3rd floor had kind of strong bleach smell so they promptly changed it, room was fine but I could not sleep as itās facing the highway tha was so noisy and felt like you are sleeping on the highway.
- DBDS BrosOct 26, 20251.0There was a dummy booking made through the app while I was out of the country, and I was charged 220 USD. The booking shows confirmation number #000000. I have already emailed the hotel but havenāt received any response. I did not make this booking myself.
- HHhugo hsuOct 25, 20254.0Elevator had some mildew odor. They cleaned it, mostly and it then had more air freshener odor to mask the residual mildew. Otherwise a fine stay.
- GJgummy JohalOct 23, 20254.0Hotel was good clean and ok breakfast good location for the intended purpose I have to say ANNA on the front desk was amazing the best customer service Iāve ever recieved for me and my family she went out her way to always help us so really want to point her out although hugely disappointed with ROBERTO in the breakfast area never been spoken to in such a disrespectful way was horrid he had serious attitude and was horrible he is the reason I dropped a star really donāt know how he can be the person that greats you in the morning at breakfast worst service and attitude Iāve ever seen and because of him I wouldnāt stay there again luckily Anna was great hense why I still gave 4 stars
Frequently Asked Questions About Crowne Plaza Silicon Valley N - Union City by IHG
What are the check-in and check-out times at Crowne Plaza Silicon Valley N - Union City?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Crowne Plaza Silicon Valley N - Union City accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking.
Does the hotel offer free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Crowne Plaza Silicon Valley N - Union City?
No, dogs or other pets are not allowed at the hotel.
Does the hotel provide any fitness facilities?
Yes, the hotel offers a free fitness center equipped with elliptical machines, free weights, and treadmills.
Is breakfast available at the hotel?
Yes, breakfast is available for guests during their stay.
What dining options are available at the hotel?
The hotel has two restaurants and a bar onsite for dining and drinks.
Does Crowne Plaza Silicon Valley N - Union City offer free parking?
Yes, free parking is available for guests at the hotel.
What nearby attractions can I visit while staying at the hotel?
Nearby attractions include the Oakland Zoo, Great America amusement park, Berkeley Art Museum, and universities like UC Berkeley and California State University East Bay.
Are there car rental services near Crowne Plaza Silicon Valley N - Union City to help with transportation?
Yes, Enterprise Rent-A-Car is nearby, making it convenient for guests to rent a car for exploring the area.