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Martis Valley Lodge, Tapestry Collection by Hilton

4.2
(752 reviews)

Business Details

11951 State Highway 267, Truckee, CA
96161, United States
(530) 587-1197
https://www.hilton.com/en/hotels/tkfupup-martis-valley-lodge-truckee/

About

HotelHampton Inn
Daily Mandatory Charge includes: California Tourism Assessment and Truckee Tourism Business Improvement District Assessment The Martis Valley Lodge Truckee, Tapestry Collection by Hilton hotel is located in East Truckee, California on Highway 267 (Brockway Road) adjacent to the Truckee Tahoe Airport. Our hotel is centrally located close to all major attractions (snow and water sports) and provides a perfect destination for both leisure and business travelers. At the Martis Valley Lodge Truckee, Tapestry Collection by Hilton hotel standard room amenities include a hair dryer, high-speed internet access in all guest rooms and in the hotel lobby and meeting rooms. The staff is very knowledgeable and can provide exceptional assistance for planning outdoor activities. We love having you here at the Martis Valley Lodge Truckee, Tapestry Collection by Hilton in California!

Location

Martis Valley Lodge, Tapestry Collection by Hilton
11951 State Highway 267, Truckee, CA
96161, United States

Hours

Reviews

4.2
752 reviews
5 stars
426
4 stars
180
3 stars
70
2 stars
25
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, especially during challenging situations.

Cleanliness

While some guests reported clean and well-maintained rooms, others highlighted issues with cleanliness, including mold and unclean common areas.

Service Issues

Several reviews mentioned poor service experiences, including slow check-in, lack of housekeeping, and unresponsive management.

Value for Money

Guests expressed dissatisfaction with additional fees for parking and breakfast, feeling that the overall value did not meet expectations given the price.

Renovation Feedback

The recent renovations received positive remarks for modern aesthetics, but some guests noted that the hotel still showed signs of wear and needed further maintenance.
  • SY
    Slobodian Yurii
    3 days ago
    1.0
    I wanted to give my wife a birthday present and a month and a half before checking into the hotel I wrote them a letter. The hotel is terrible. Breakfast is free in the entire Hilton hotel chain, but not here. The rooms are small and not cozy.There is no microwave in the room, when we checked into the room there was a puddle on the floor under the table, I am sure that we will not return to this hotel again for this kind of money, there are places with much better service
  • AA
    Ali Avani
    Feb 25, 2026
    5.0
    I don’t usually write reviews, but this absolutely deserves one The general manager Kyle and The team clearly know what they’re doing. They were responsive, knowledgeable, and actually made sure we were taking care of. I had an excellent stay at this hotel. From the moment I arrived, the room was spotless, the bed was dangerously comfortable, and nothing had that mysterious “hotel smell.” If this place were a person, I’d trust them to parallel park my car
  • ET
    emily Trojanowski
    Feb 24, 2026
    5.0
    My boyfriend and I stayed at the Martis Valley Lodge and it was fantastic! The property was clean, comfortable, and beautifully maintained. The staff was friendly and welcoming, making the entire experience smooth and enjoyable. We would absolutely stay here again and highly recommend it to anyone visiting the area! Thanks to the General Manager Kyle for making sure our stay there was nothing short of amazing.
  • RS
    R & C Auto Service
    Feb 21, 2026
    5.0
    We had an incredible and unforgettable stay. Our three day weekend turned into a six day impromptu vacation because of a massive winter storm that dropped nearly four feet of snow during our visit. The staff was stretched thin but they all went above and beyond at every turn. I learned that their food delivery truck crashed on the way to the hotel and the manager took multiple trips in his own car to get their order off the truck. The hotel remained warm, welcoming, and clean throughout it all. It’s one thing to provide great service on a normal day, but this team truly proved what an amazing establishment they are during this crazy winter storm. We left feeling cared for and very grateful for the lengths the staff went to. The roads were finally safe enough for us to leave the hotel and drive back to the Bay Area on Friday. But the memories of being snowed in during a huge Sierra winter storm will stay with us forever. It was truly a memorable week. Highly recommend.
  • YK
    Yusing Ko
    Feb 21, 2026
    1.0
    Service is horrible. I paid $950 for a room Feb 20. They charge around $20 for breakfast per person and $20 per car. The check in was very slow. Check in was at 3pm. Room was not ready until 6pm. For the three hour wait the hotel gave me a $10 voucher to buy snacks. Can’t believe the generosity! The rooms were fairly nice but the floor is tile/stone surface. Very chilly on feet. Must wear socks or shoes. Breakfast was a disaster. I went down to breakfast at 8:45am for breakfast. Dirty dishes everywhere. No staff servicing breakfast and no one doing any cleaning. Another guest said they have already been waiting at the counter for over 5 minutes and have not seen any staff. I went to the kitchen to look for the staff. Management of this hotel is seriously lacking.

Frequently Asked Questions About Martis Valley Lodge, Tapestry Collection by Hilton

What are the check-in and check-out times at Martis Valley Lodge, Tapestry Collection by Hilton?

Check-in time is at 15:00 and check-out time is at 11:00.

Is breakfast included with a stay at Martis Valley Lodge?

Yes, a complimentary buffet breakfast is available for guests.

Brand Certified Facts from Martis Valley Lodge, Tapestry Collection by Hilton

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