Located in Sunset Beach,CA, the Best Western Harbour Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Multiple reviews highlighted unsanitary conditions, including dirty bathrooms, mold, and unpleasant odors in rooms.
Customer Service
Feedback indicated inconsistent customer service, with some staff being friendly while others were reported as rude or unhelpful.
Outdated Facilities
Many guests noted that the hotel and its amenities are outdated, with requests for maintenance and upgrades.
Location
The hotel is praised for its convenient location near the beach, but access to the beach is complicated by busy roads.
Breakfast Quality
Several reviews criticized the breakfast options, describing them as inadequate or poorly prepared.
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Sam Shockley
Oct 27, 2025
1.0
Found a used tampon in the bath tub. Obviously the tub had not been cleaned. Front desk guy was rude.
SB
Selena Byrd
Oct 11, 2025
1.0
Booked due to convenient location but for sure not an 8.6 hotel!!! The lobby and room gave me so much anxiety! This hotel is old and smells terrible. The bed was like sleeping on plywood, bathroom below standard! My son’s room had warped ceilings. Needless to say this is NOT an 8.6 nor a 6.8….i did not sleep for 3 days!
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YJF
Sep 11, 2025
1.0
Checked in and see that the room they have given me is not the room I reserved. Asked for the room in the photo. Was told they don’t have the room. Yet, they won’t let me cancel the second night.
MT
Michael Tong
Aug 16, 2025
5.0
Great little hotel for a stay cation getaway.
Walking distance to the beach, harbor, boat rentals, and restaurants.
BK
BEUMJOON KIM
Aug 12, 2025
5.0
미국 출장을 마치고 돌아가기 하루 전 마지막 날 이 호텔에 숙박했다. LA공항과 가까우면서 해변 기분을 느끼고 싶었기 때문이다. 실내도 비교적 깨끗했고 해변도 가까이 있어 만족스러웠다.