Homewood Suites by Hilton Sunnyvale - Silicon Valley

4.4
216 reviews

About

HotelExtended Stay Hotel
Daily Mandatory Charge includes: California Tourism Assessment. Located in the heart of Silicon Valley, our hotel is only two miles from Apple Park and less than 10 miles from San Jose International Airport. We are within three miles of convenient transport links like Sunnyvale and Lawrence train stations, and the 101 freeway. Our suites offer plenty of space, perfect for an extended stay in Silicon Valley.

Location

Homewood Suites by Hilton Sunnyvale - Silicon Valley
830 E. El Camino Real, Sunnyvale, CA
94087, United States

Hours

Reviews

4.4
216 reviews
5 stars
147
4 stars
39
3 stars
11
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some guests praised friendly and helpful service, others reported rude and dismissive behavior from management.

Room Quality

Rooms are generally described as clean, spacious, and well-equipped, but some guests reported maintenance issues and cleanliness concerns.

Breakfast Quality

Breakfast offerings received mixed reviews; while some enjoyed the variety, others found it lacking in quality and options.

Location

The hotel is well-located near restaurants and attractions, making it convenient for guests.

Housekeeping Issues

Several guests expressed dissatisfaction with housekeeping services, citing infrequent cleaning and unresponsive staff.
  • MG
    Manoj Gaddam
    Nov 9, 2025
    5.0
    Monique takes care of guests very well.
  • PP
    Phyllis
    Oct 8, 2025
    5.0
    I can’t say enough good things about this place. It exceeded my expectations especially compared to hotels in the area. I will be having all my staff stay here moving forward when they’re in the area. Shoutout to Tailey for being a gem as soon as I walked through the door! Ample amenities and rooms are mini apartments so great
  • LL
    Luc
    Oct 4, 2025
    5.0
    Enjoyed our stay.
  • SC
    Siew Heong Chai
    Aug 10, 2025
    4.0
    Good location close to food variety and numerous companies.
  • AT
    Akshat Talwar
    Aug 6, 2025
    2.0
    We are currently staying here since a month now and have booked further stay as well but highly in doubt now . Last week we got a random call from the front desk to shift the room because of some construction issues in the adjacent rooms , it was quite troublesome but we still cooperated with the management. The new room had several existing issues which we had to deal and get repaired while staying in it . Even after those repairs and mess they didn’t bothered to help proper cleaning the room inspite of we making the call . And after hrs when a lady came she claimed she is extremely busy and left the dustbins lying here n there in the room and left and didn’t return . The manager misbehaved on making a complain and didn’t take any action . The staff is lately found to be quite rational , non courteous and irresponsible . The house keeping seems to be quite ignorant , everyday you have to follow-up for freshening up the room - clearing the trash n changing towels . The work is still not great . Hilton group is known for its good hospitality but if certain group of people in management are spoiling the image , it should be taken care off with immediate action .

Frequently Asked Questions About Homewood Suites by Hilton Sunnyvale - Silicon Valley

What are the check-in and check-out times at Homewood Suites by Hilton Sunnyvale - Silicon Valley?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is there free breakfast available at the hotel?

Yes, free breakfast is available for guests.