Hilton Garden Inn Sunnyvale

Reviews

• DL

  Deng Liang

  Feb 19, 2026
  3.0
  Room to room too much noises, you can heard so clear upstairs rolling chairs, and worse things that they charge parking fee by third party tax and fee together around 28 dollars per night on top of my room rate. I would not stay here in the future.
• DB

  Deepankar Bhardwaj

  Feb 16, 2026
  4.0
  Hilton is cost cutting on basic stuff like glassware, an electric kettle. You can toothpaste sachets if you ask at the reception - but you have to ask. I found that a bit inconvinient for business travellers with tight schedules. Service is great and my room was always cleaned during a week long stay.
• BR

  Beverley Rea

  Feb 9, 2026
  5.0
  We had an amazing experience at the Hilton in Sunnyvale, California, thanks to our server Renee. We were there yesterday for the Super Bowl, and as Seahawks fans, she made us feel especially welcome from the moment we sat down. Renee was friendly, and incredibly accommodating — always checking in, keeping the vibe fun, and making sure we had everything we needed during the game. On top of that, she makes fantastic Bloody Marys — easily some of the best we’ve had. Her positive attitude and great service really elevated our Supervision Bowl experience. If you’re dining or watching a game at this Hilton, ask for Renee — she’s a five-star server all the way!
• CG

  Chloe Green

  Jan 26, 2026
  5.0
  I had a wonderful stay here. The room was much bigger than I expected and extremely clean. The beds were very comfortable, and it’s a perfect place for anyone coming to the area for work. What really stood out was the staff. Everyone I encountered—from the front desk agent, the chef, and the maintenance staff, to even the hotel manager whom I met briefly in passing—was genuinely kind, professional, and accommodating. The bartender was also amazing and even made me a drink before the bar officially opened, which was such a thoughtful touch. I think it’s important to remember that this is a 3-star hotel, and it truly excels at what it is meant to be. Some reviews seem to expect 5-star luxury, which isn’t a fair comparison. The service was great, the environment was comfortable, and I honestly don’t understand the negative comments about poor service. I would absolutely stay here again!
• JS

  Joshua Smith

  Jan 26, 2026
  1.0
  This hotel canceled my reservation 4 days prior to a work trip, a reservation which had been made weeks in advance, due to ‘overbooking’. Obviously they miscalculated the influx of clients during the upcoming Super Bowl events and bumped me because someone more high priority needed a room. However, the way they went about the cancellation was disgusting. They did not cancel my room app-side, instead electing to send an email and refuse all phone or text communication after. I would recommend any other hotel chain or property over this one, unless you can afford to have your confirmed reservation cancelled last minute with zero explanation or compensation. Buyer beware.

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