Business Details
About
HotelExtended Stay Hotel
Daily Mandatory Charge includes: 0.75% San Mateo TBID Assessment Fees.
Right off US-101 in the birthplace of Biotechnology, Home2 Suites by Hilton San Francisco Airport North provides a comfortable stay during your business trip or vacation. Walk to the Genentech campus, or take our complimentary shuttle to and from San Francisco International Airport (SFO), just two miles away. Our hotel is also close to South San Francisco dining and shopping, as well as BART and Caltrain stations.
Rest well in our contemporary, spacious suites, offering a living area, in-suite kitchen and free WiFi. A full-size refrigerator, dishwasher, cooktop and dishes make preparing meals easy. Move the furniture to suit your needs, and feel free to bring your pet along on your trip.
Fuel your day with free breakfast favorites such as fresh fruit, oatmeal, eggs, cereal and more, as well as hot coffee and tea available 24-hours. If you need a snack, or forgot your toothbrush, visit out Home2 MKT® anytime. Business travelers will appreciate our spacious meeting room for up to 55 people, as well as our business services area with free wireless printing. Keep up with your workout routine and run a load of laundry in our Spin2 Cycle facility.
Location
Home2 Suites by Hilton San Francisco Airport North
550 Gateway Blvd, South San Francisco, CA
94080, United States
Hours
Reviews
4.2
761 reviews
5 stars
478
4 stars
140
3 stars
56
2 stars
24
1 star
63
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the rooms and common areas, although some reported issues with ants and unpleasant odors.
Customer Service
Feedback on staff interactions was mixed; while some guests found staff friendly and helpful, others reported rude or unresponsive service.
Breakfast Quality
The breakfast received positive remarks for variety and quality, with many guests enjoying the offerings.
Parking Fees
Guests expressed dissatisfaction with the high parking fees, which were often unexpected and considered excessive.
Room Comfort
While some guests appreciated the spaciousness and amenities of the rooms, others found the beds uncomfortable and reported maintenance issues.
- JCJacquelyn CurryNov 14, 20252.0The hotel would have gotten a better review but upon entering the room, once we cut on the lights, there was a roach near the sink area. We didn’t think anything of it other than it’s in the city and it may be a one off. During the night, I went to the restroom, cut on the lights and appeared two more in the bathroom. Once leaving, we ran into 2 more. It was a decent room and appeared to be clean but the appearance of 5 or more roaches, there is apparently a problem. This needs to be treated!
- RSRosanna sulcsNov 8, 20254.0The rooms were clean but our air conditioning didn't work sounded it was so loud and deafening
- ITIlse TrujilloOct 15, 20255.0Clean, good, great service, everything went as planned. Comfortable, close to the airport, we had a car and made around 30 min to get to almost any place of interest down in SF.
- EFEthella FrukhtmanOct 14, 20251.0There were ants all over my room & bed. Would be a 0 if I could. Truly no help from staff. One woman came to my room, took pictures, left and never returned. I was initially offered 20% off for the night I stayed here. Only after the pictures were shown was I offered a full refund. Makes me question why they didn't believe me to begin with, especially when that one staff member had seen it. I was offered one free night at a Home2Suites in the future as an apology .. why would I want to stay at this hotel again after this lack of urgency at the situation and terrible customer service? I asked for points instead as I clearly would not want to stay at this establishment in the future. However, I was told it was either I get my room comped or I get the points - not both. How does that make sense? The comped room would cover the disgusting nature it was in, the points would be the apology for the experience. Why am I limited to one or the other? I came in late last night so clearly just missed the ants crawling everywhere ... so disturbed to think I slept in that. Was Hilton loyal before this - absolutely never again. BEWARE.
- HLHenk LoeffenOct 12, 20255.0Simply a good and decent place to stay. Nice american styl breakfast buffet was included in my booking, and as there are no coffeeplaces in walking distance, it was greatbto have the breakfast included.
Frequently Asked Questions About Home2 Suites by Hilton San Francisco Airport North
What are the check-in and check-out times at Home2 Suites by Hilton San Francisco Airport North?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Home2 Suites by Hilton San Francisco Airport North pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer complimentary breakfast?
Yes, free breakfast is available, including fresh fruit, oatmeal, eggs, cereal and more, along with 24-hour hot coffee and tea.
Is there free WiFi available at the hotel?
Yes, free WiFi is available in public areas, including a public internet terminal.
Are guests able to park their cars at Home2 Suites by Hilton San Francisco Airport North?
Yes, parking is available with self-parking options.
Does Home2 Suites by Hilton San Francisco Airport North provide an airport shuttle service?
Yes, a complimentary airport shuttle is available for free to and from San Francisco International Airport (SFO).
Are the rooms at the hotel equipped with kitchen facilities?
Yes, rooms include a full-size refrigerator, dishwasher, cooktop, and dishes to help prepare meals comfortably.
What nearby public transit options are available for guests staying at the hotel?
The hotel is close to BART and Caltrain stations, facilitating easy travel around the area.
Are there any nearby places where I can access cash or currency exchange?
Yes, nearby you will find LibertyX Bitcoin ATM and Bank of America ATM for cash and currency exchange needs.
What nearby attractions or facilities can guests visit around Home2 Suites by Hilton San Francisco Airport North?
Guests can visit the Genentech campus nearby, as well as healthcare centers like Human Longevity, and childcare services such as the Gateway Child Development Center and YMCA of San Francisco Gateway Child Development Center.