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San Francisco Airport Hotel - Exterior
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Holiday Inn Express San Francisco-Airport North by IHG

3.6
(1288 reviews)
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Business Details

373 South Airport Blvd., South San Francisco, CA
94080, United States
(650) 589-0600
https://www.ihg.com/holidayinnexpress/hotels/us/en/south-san-francisco/sfoab/hoteldetail
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About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Holiday Inn Express San Francisco Airport North is centrally located just one mile north of San Francisco International Airport and minutes from San Francisco's world famous attractions such as the Moscone Center, Golden Gate Bridge, Chinatown, AT&T Park, Fisherman’s Wharf, Pier 39, and the Chase Center. Companies such as Genentech, SuccessFactors, and other South San Francisco companies are all within five minutes from the hotel’s central location. Complimentary amenities with each night's stay include a complimentary hot morning breakfast buffet, complimentary scheduled San Francisco International Airport and BART station shuttle service, complimentary high-speed wired and wireless internet access, and complimentary use of the hotel's 24-hour business center. The hotel also offers guests an expanded fitness room, whirlpool spa, guest laundry, and market pantry. In-room amenities in all of the hotel's oversized guestrooms include a luxury pillow-top mattress, microwave and refrigerator, digital safe, a flat panel television with DIRECTV's new HDTV Package that includes 124 Premium channels, and a premium Keurig coffee maker. We offer Park Stay and Go packages that include one night's stay plus up to fourteen days of additional parking beyond your stay..

Location

Holiday Inn Express San Francisco-Airport North by IHG
373 South Airport Blvd., South San Francisco, CA
94080, United States

Hours

Reviews

3.6
1,288 reviews
5 stars
469
4 stars
344
3 stars
193
2 stars
100
1 star
182

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some guests praised the friendly and helpful staff, others reported rude and unprofessional behavior, particularly from front desk employees.

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including dirty rooms, unkempt bathrooms, and even pest issues like ants.

Hidden Fees

Guests frequently complained about unexpected charges, including high parking fees and additional hospitality fees that were not disclosed during booking.

Facility Condition

Many reviews indicated that the hotel is outdated and in need of renovations, with issues such as malfunctioning locks, old furnishings, and general disrepair.

Shuttle Service

The airport shuttle service received criticism for its limited hours and infrequent schedule, causing inconvenience for guests.
  • SB
    Sue Bailey
    6 days ago
    4.0
    Rooms are not like the standard Express set up but are clean and comfortable. Key cards worked very sketchy on room doors and common areas. Staff were very pleasant and helpful. Bathrooms in lobby requires a special key card for entry.
  • DP
    Dhrupit Patel
    Feb 25, 2026
    2.0
    Overpriced, they charge you $11 for daily stays extra even after paying for the room. And on top of it they over charge you for the store products no extra ordinary service being provided. Washer dryer is also $7 which is overpriced for a common washer and dryer. On top of it refund for your deposit they don't give on time it's been 10 days post I have checked out with no outstanding and yet my credit card is on hold of $200 for no reason from this hotel.
  • PK
    P Ki
    Feb 24, 2026
    5.0
    Stayed for 2 nights due to lossing connection flights to Boston, which was having a sow blizzard. Best location if being close to the airport is important.
  • SH
    Stephany Haskins
    Feb 20, 2026
    5.0
    My husband and I have been to this hotel twice and enjoyed our stay both times. We prefer the room with extra floor space. We enjoyed the whirl pool, exercise room, and hot breakfast options. My husband likes the room nice and cold but I prefer to be more warm and toasty. I asked the front desk for an extra blanket. Flora, in house keeping, was quick to deliver a warm blanket that was the perfect size and fluffiness that kept me comfortable while my husband blasted the AC and also stayed comfortable. We enjoyed the plethora of restaurants and shops nearby and had a fun time sight seeing. The proximity to the airport is perfect for travelers.
  • JA
    Jay Ashton
    Feb 8, 2026
    5.0
    Rooms were clean, staff friendly and accommodating and informative. Free breakfast buffet fully stocked. The strangest thing that is a first in my experiences of traveling........ Airport shuttle does NOT operate during daytime hours of 0900-1700 9a-5p. Of you arrive at the airport or have a departure during the daytime hours, you will have to make your own transportation arrangements.
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Frequently Asked Questions About Holiday Inn Express San Francisco-Airport North by IHG

Does Holiday Inn Express San Francisco-Airport North offer free breakfast?

Yes, the hotel provides a complimentary hot morning breakfast buffet to all guests.

Is there an airport shuttle service available at the hotel?

Yes, a free scheduled shuttle service to San Francisco International Airport and BART station is available for guests.

Brand Certified Facts from Holiday Inn Express San Francisco-Airport North by IHG

This information is certified by Holiday Inn Express San Francisco-Airport North by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
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