DoubleTree by Hilton San Francisco South Airport Blvd

Reviews

• SG

  Samantha Garcia

  1 day ago
  3.0
  The woman at the front desk named Shaqueta is very rude. She will not acknowledge you in any way (hi, bye, have a good day, etc.) and has a very annoyed attitude. The other front desk staff was very kind and pleasant though. Room was nice and clean.
• CV

  Carissa Valdez

  4 days ago
  1.0
  I would never stay here again. The rooms NEVER cool down. My family checked in for 2 nights at 7pm on a Friday & the room was at 81 degrees. It was so hot that my kid had to sleep in his underwear! At 1am the room was still 78 degrees and I had to go downstairs and ask for a fan. This is obviously a known and consistent issue here because the front desk went into a storage closet full of box fans labeled "double tree" and grabbed me one. Although the fan helped when pointed right at the bed, the room still never dropped below 77 degrees. I had to rescind my second night and find another accommodation due to this. You can feel the heat AS SOON as you walk into the lobby from outside. The girls at the front desk this morning were kind and helpful in pointing us in the right direction of getting a refund and what not but that’s about the only good thing about this hotel stay. (For reference, picture was taken at 9:30 am with the ac on, window cracked, and fan on 3)
• JR

  Jay Riendl

  Feb 9, 2026
  1.0
  Wouldn’t stay here again. Would rather sleep in the car. Room was 84° when I walked in. AC was off. 45° outside. Room never cooled below 79° even with the window open. Co-worker had the same problem. Horrible.
• AJ

  Alphonso Jackson

  Feb 3, 2026
  1.0
  I stayed there 6 different Times and they they do me scandalous with the stay and also they damn house keeping stole my shit and they won’t do anything about it the person who stole my stuff needs to be fired and I need my money back or something cause that’s not right as a customer and all and for me to report something like this and yall do none is wrong
• SV

  Shawn Valance

  Feb 3, 2026
  2.0
  Hotel has nice appearance. Bathroom nice & large with shower. But we switched rooms as fridge did not work & room temp was set at 75F. Could not get temp down one degree after an hour! Switched to anorher room which was 77F. It was Only high 50Fs. That night. Did request fan which helped with sleeping. But That wall thermostat was STILL AT 77F THIS MORNING! I stay at SFO Hotels 2-3 times a month. NEVER AGAIN HERE! can't image what the rooms are like in the Summer.

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