Business Details
About
HotelDoubleTree
Daily Mandatory Charge includes: 0.195% CA Tourism Assessment fees and 1.5% San Mateo TBID Assessment fees.
Boutique Style DoubleTree By Hilton with 223 Guest Rooms and 7,000 Square Feet of Meeting Space. Standard Kings Offer Chaise Lounge Chairs and Large Pull Ups in Addition to Bed and Work Station. Adjacent to the South San Francisco Conference Center, 2 miles from SFO, and less than 1 Mile from Oyster Point where Genentech, Merck, Stripe, and many other Companies are located. Close to Meta Store and Burlingame. Complimentary Airport Shuttle offered with Complimentary Commuting to Various Campuses using Commute.org. Hotel offers The Landing Restaurant, Bar, and Lounge with daily specials and food so good you can smell it from the freeway. Hotel is close to BART to get to Downtown San Francisco and the entire Bay Area. CalTrain offers transportation up and down the San Francisco Peninsula.
Location
DoubleTree by Hilton San Francisco South Airport Blvd
275 South Airport Blvd, South San Francisco, CA
94080, United States
Hours
Reviews
3.7
637 reviews
5 stars
280
4 stars
138
3 stars
62
2 stars
49
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely poor service, with staff being rude, dismissive, and unhelpful, particularly from management.
Cleanliness Issues
Guests reported dirty rooms, including unclean linens and bathrooms, as well as a significant rodent problem outside the hotel.
Room Condition
Many customers noted maintenance issues in rooms, such as broken air conditioning, poor lighting, and inadequate amenities.
Location and Shuttle Service
While the hotel is conveniently located near the airport, the shuttle service was criticized for being infrequent and unreliable.
Positive Aspects
Some guests appreciated the comfortable beds, friendly staff, and the warm cookies offered at check-in.
- YCYW C1 day ago1.0Abysmal rooms. Room was freezing; non-functional air conditioning and thermostat did not work. No hot water kettles. Sharp edges on cabinet handles. I cut my leg while walking past one. Bedside USB doesn't work. Blankets are too thin.
- SBSerina BartlettJan 3, 20261.0I came here to find a room for my family for the future, but the reviews are terrible l! I think I will pass on the Double tree hotels ! ☹️ no thank you .
- MCM CJan 2, 20261.0This was a genuinely miserable stay and I will not be returning. The air conditioning in my room did not work at all. I set the thermostat to 64°F, but the room stayed around 73°F all night and was extremely hot. I could not sleep. The only option was to open the window, which is not reasonable at a hotel next to the airport. With the window open, the noise from airplanes and highway traffic was constant and extremely loud. Even though it was slightly cooler outside, sleep was still impossible. The air quality was also poor, with strong jet fuel smells coming into the room. While at the front desk, I overheard another guest telling staff that they had suffered through the night because of the heat in their room, which made it clear this was not an isolated issue. At 9 a.m., loud leaf blowers were used directly outside the window, eliminating any chance of rest after an already sleepless night. Between the broken AC, excessive heat, aircraft noise, poor air quality, and early morning maintenance noise, this hotel was not suitable for sleep. I left exhausted and feeling unwell. I would strongly advise avoiding this property.
- GZG & ZJan 1, 20262.0Room was a good size with large bed. Free shuttle available to/from the airport. The shower ran cold due to boiler issues. Staff were short and abrupt, not offering information (such as checkout time, restaurant opening times, boiler issue) unless specifically asked.
- DPDave PaolaDec 28, 20251.0No cookies. TV didn’t work. Broken shower and non functional AC. Listen to the other reviewers here and go somewhere else.
Frequently Asked Questions About DoubleTree by Hilton San Francisco South Airport Blvd
What are the check-in and check-out times at DoubleTree by Hilton San Francisco South Airport Blvd?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is parking available at the hotel?
Yes, self parking is available at the hotel.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal.
Are pets allowed at this hotel?
Yes, both cats and dogs are allowed, so pets are welcome.
Is there an airport shuttle service at the hotel?
Yes, a complimentary airport shuttle is available for free for guests.
Does the hotel have a restaurant on-site?
Yes, the hotel features The Landing Restaurant & Bar, offering American and European cuisine with daily specials.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking and elevators, making it mobility accessible.
What fitness facilities are available at the hotel?
The hotel offers a free fitness center for guests.
What nearby public transportation options can help me get to downtown San Francisco from the hotel?
The hotel is close to BART stations for quick access to downtown San Francisco and the Bay Area, and CalTrain provides transportation along the peninsula.
What nearby accommodations or hotels are close to DoubleTree by Hilton San Francisco South Airport Blvd?
Nearby hotels include Holiday Inn San Francisco Airport, Park Pointe Hotel, Four Points by Sheraton Hotel & Suites San Francisco Airport, and Travelodge by Wyndham San Francisco Airport North.
Are there dining options near the hotel besides The Landing Restaurant & Bar?
Yes, nearby dining options include Houlihan's, Pardon My Cheesesteak, King Sun Buffet, Beijing Buffet, and IHOP.