Best Western Plus Grosvenor Airport Hotel

4.1
2801 reviews

About

Hotel
At the Best Western Plus Grosvenor Airport Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Grosvenor Airport Hotel will stand out among other hotels in South San Francisco,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Grosvenor Airport Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Grosvenor Airport Hotel
380 S Airport Blvd, South San Francisco, CA
94080, United States

Hours

Reviews

4.1
2,801 reviews
5 stars
1,288
4 stars
862
3 stars
379
2 stars
126
1 star
146

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is conveniently located near SFO, making it ideal for travelers.

Staff Service

Many guests praised the friendly and helpful staff, particularly highlighting individuals like Imelda and Kathy.

Room Condition

Numerous reviews mentioned outdated decor and cleanliness issues, with some rooms needing maintenance.

Breakfast Quality

The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking.

Shuttle Service

The airport shuttle service was noted as convenient but had limited hours and reliability issues.
  • CR
    CC Rider
    Nov 14, 2025
    4.0
    Very helpful & accommodating employees. Room was okay. Reasonably clean. Small refrigerator, safe, coffee pod machine in room but no microwave. Restaurant on site that has included breakfast with room and also serves dinner. We had the breakfast. It was reasonably good. The guys love the waffles. Did not patronize for dinner so not sure about that
  • DM
    Doris Moran
    Nov 13, 2025
    5.0
    Me encanto,la verdad no hubo ningún inconveniente,el desayuno fue nutritivo tienen variedad para escoger ,me encantó por la cercanía con el aeropuerto pues estábamos de visita ,viajando de florida hasta san fco son varias horas y la verdad necesitabamos descansar en un lugar acogedor y este lugar nos brindo lo que buscábamos lo recomiendo.
  • JC
    jesse c
    Nov 11, 2025
    4.0
    During our vacation, we stayed at 4 different motels. Each one was very similar to the other with slight variations. While none were a 5-star motel, we were quite happy with each one. The room at the Best Western Plus Grosvenor Airport Hotel had comfortable beds (not queen-sized as we asked), a nice sized tv, a refrigerator and a coffee maker. We just needed a safe, quiet place to sleep for the night. Their shower, toilet and vanity were all in the same room. I don't know if it was broken, but the ac was really noisy all night long.
  • JD
    Jeff Dahl
    Nov 3, 2025
    1.0
    Only positive is proximity to SFO so we were able to catch an early international flight with a short drive to long term parking + AirTrain. Room was old and dated, dirty, bed felt like sleepy on bricks, pillows flatter than cardboard, electrical switches from the 50s. All around horrible room. Front desk agent was dismissive at check-in and not helpful at all. Only stay here if there’s no other option. Edited to add: The "owners" response to my honest review above should tell you everything you need to know about how this facility is (not) operated. I wish I would have taken photos, because this was truly a horrible hotel room experience. I have stayed at hundreds of hotels around the world and never had to leave a negative review until I stayed here!
  • SC
    Saundra Covington
    Oct 29, 2025
    2.0
    Our stay was only one nite, when call after airport shuttle I was told yes, the from desk failed to mention it's specific hours It was a $35 Lyft to hotel. If known I could of applied that $ to a different hotel with better shuttle service. The hotel nice restaurant ok, room cleaning needs more detailing tub had rust around the drain and refrigerator didn't work, I replied to the nice text message no response. My cousin who came in when shuttle service was available waited 30min after calling, she ended up taking the hotel shuttle to the hotel across street and walking over.

Frequently Asked Questions About Best Western Plus Grosvenor Airport Hotel

Does Best Western Plus Grosvenor Airport Hotel offer free breakfast?

Yes, free breakfast is available for guests at the hotel.

Is there a fitness center available at the Best Western Plus Grosvenor Airport Hotel?

Yes, the hotel has an in-house fitness center for guests to use.