Best Western Plus Sonora Oaks Hotel & Conference Center

Reviews

• JC

  Jitano Ceballos

  6 days ago
  5.0
  Por fuera no se ve muy bonito pero las habitaciones están muy bien muy cómodas y muy limpias y el servicio y atención es muy bueno
• TT

  Taiwania

  Dec 29, 2025
  4.0
  The room and facilities are generally in line with the Best Western Plus quality and style as expected. The front desk service was excellent—very friendly, and the check-in process was fast and smooth. The room and bathroom appear to have been renovated; the fixtures and equipment all look new and well-maintained, and the wall sound insulation is very good (you won’t be disturbed by noise from neighboring rooms). However, aside from the surface-level renovation and new furniture, some of the hardware still feels less than ideal. For example, my bathroom exhaust fan doesn’t work at all, so odors and humidity cannot be properly vented. This forces you to open the balcony door or the door to create airflow circulation, which is really not practical on cold winter nights. The room door also doesn’t close quietly and smoothly, and when it shuts, it makes a very loud banging sound with the frame. Several times in the early morning, I was woken up by the neighbor across the hall or next door repeatedly opening and closing their door four or five times. The restaurant hardware also seems inadequate. Although the kitchen staff were very attentive and the food was about what you’d expect, the number of dining tables is extremely limited. Especially during the few days after Christmas when many tourists and families come up the mountain to ski, the indoor restaurant simply doesn’t have enough tables and chairs to accommodate peak breakfast crowds. And the entry space is also limited for both people to get into and line up for meals while someone tries to exit. The outdoor seating is completely unusable in winter, and the low morning temperatures make eating outside impractical anyway, so people end up taking their food back to their rooms. Overall, the staff (especially kitchen and service team) tried their best and were very hardworking—you can only tip them to thank them for keeping up with refilling food and promptly clearing tables despite the limitations.
• JM

  joyce menagh

  Dec 14, 2025
  5.0
  Staff was very welcoming, rooms are clean, priced just right
• CB

  Cory Branker

  Dec 11, 2025
  5.0
  Thank you Kathy and your team. Amazing clean and friendly place. Thanks again.. Corey b
• KD

  KiKi Dev

  Nov 28, 2025
  5.0
  My bestie and I stayed here for our Friendsgiving, weekend getaway. The best part of this hotel is the sweet hotel cat named Miss Gray. She's an adorable all gray cat who greets the guests and she isn't shy. In addition to Miss Gray the hotel has nice rooms. Our beds were so comfortable and cozy. They provide plenty of pillows and clean linens. The rooms are good sized with charger ports for your phones and electronics. The place is very well kept and it was also very quiet at night. I can't wait to stay there again the next time we are in the area.

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