MacArthur Place Hotel & Spa

4.5
503 reviews
Dusk sky over a rectangular pool lit from within, lined by lounge chairs on either side with a small building at the far end.

About

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Award-winning Sonoma hotel, spa & culinary destination set on a magnificent estate in the heart of wine country.

Location

MacArthur Place Hotel & Spa
29 E. Macarthur Street, Sonoma, CA
95476, United States

Hours

Reviews

4.5
503 reviews
5 stars
366
4 stars
81
3 stars
25
2 stars
13
1 star
18

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many guests praised the staff for their friendliness and attentiveness, though some reported inconsistent service experiences.

Security Concerns

Several reviews highlighted significant security issues, including inadequate measures and poor handling of reported incidents.

Room Comfort

While many guests enjoyed the room amenities and cleanliness, some reported noise issues and discomfort with bed quality.

Dining Experience

The on-site restaurant received mixed reviews, with some praising the food while others criticized service and quality.

Property Appeal

The hotel grounds and overall aesthetic were frequently described as beautiful and well-maintained, contributing to a pleasant atmosphere.
  • BC
    Bri Crum
    Jan 2, 2026
    5.0
    We love this hotel and will definitely stay again! Great location and so beautiful! Love that you can borrow their bikes and ride through town!
  • DG
    David Greditzer
    Nov 21, 2025
    5.0
    Very expensive food and drinks. Terrible service at the bar. Worst.
  • BT
    Brandon Tew
    Nov 12, 2025
    3.0
    I reluctantly lowered this review from 5 star to 3 for a significant reason that was not handled properly. Which is unfortunate, because the rest of the trip was absolutely incredible. The problem is, the most important part of a trip and being a guest at a hotel is the security of the guests, which was overlooked. As a former police officer and current protector of my household for my family, I think MacArthur did a poor job of providing adequate security for their guests. The grounds are open from the street and are accessible and have zero controlled access. You can literally walk in and rob each and every room without being noticed. I didn’t see a single security camera a when I confirmed with staff, that was ignored in the response. There should be controlled access in the evenings to protect the guests. As I do every night before I go to bed, I go around and check doors and windows to ensure they’re locked. I close blinds and curtains, and when at hotels will check for exact security measures to secure doors as most have. This hotel did not and had french doors leading to the secluded patio, which was nice but allows a hidden view for an intruder. We woke up Saturday morning to an open patio door on the French doors. The dead bolt was engaged and the door was open about 6 inches. The door frame was cracked and showed clear signs of forced entry. (We did not leave the door open and the deadbolt engaged, I vividly remember locking the doors, closing blinds, curtains and making sure everything was secure. I sent pictures and information to the staff of what I woke up to and was told it looked fine and not to worry. It took several hours from someone to respond and ZERO follow-up was done. We were not offered to move rooms, just an apology text message and not a response to the security issue until I asked for a follow up hours later. Someone forced entry into our back door. Maybe they heard or saw people were in there and decided to leave? I don’t know, but I know I don’t leave it open with the deadbolt engaged. I know what a damaged door frame looks like.. This was not handled properly and the security of their guests is clearly not a priority. Very frustrating and especially the way it was handled with the staff. I expected better. French doors are generally unsafe, but proper security measures were not taken, which led to someone making entry inside while we were sleeping. Frustrated and upset don’t begin to explain how I feel, not to mention I didn’t sleep Saturday night worried someone would try again. Had a wonderful experience up until that point, but ruined by simple safety measures that should have taken place. Gates at entry points near the street are a necessity to protect guests. Add cameras, add gates, protect your guests!!! And when they report a crime, take it serious!
  • TC
    Thomas Cilluffo
    Nov 6, 2025
    4.0
    This is a very nice choice for lodging in Sonoma. Charming and lots of comfort features. Only minutes front downtown Sonoma. 20 minutes from Napa.
  • CK
    Cameron Kirkwood
    Nov 4, 2025
    5.0
    Beautiful property with an excellent restaurant! Props to Chef Chris and all of the hard working kitchen and service staff for an amazing dinner. Can’t wait to return!

Frequently Asked Questions About MacArthur Place Hotel & Spa

How far are you from the center of town? Can we walk there?

We are a hop, skip and a jump from the center of town, known as Sonoma Plaza, or “The Square.” In more concrete terms, we are a ten minute walk, a 5 minute bicycle ride (less if you use one of our electric bikes!) and a 3 minute drive. Our property sits at the edge of a beautiful residential neighborhood with Victorian, mid-century, craftsman and modern homes and stately trees, so the walk or bike ride to the center of town is peaceful, beautiful and safe.

Are there wineries close to you?

Sonoma Plaza, a ten minute walk from MacArthur Place, is home to more than 30 tasting rooms, most of which are open to the public and welcome walk-ins. And within a short 8-12 minute drive, you can access over two dozen additional wineries amidst the vineyards and foothills. We are also a 20-minute drive from Napa, with its own impressive array of wineries.