At the Best Western Plus Carriage Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Carriage Inn will stand out among other hotels in Sherman Oaks,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Carriage Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Feedback on room cleanliness was mixed; while some guests found rooms clean, others reported dirty carpets and issues with pests.
Noise Levels
Many guests complained about noise from the busy street and thin walls, making it difficult to sleep.
Staff Service
The staff received positive remarks for being friendly and helpful, although some guests experienced inconsistent service.
Parking Fees
Guests expressed frustration over additional parking fees, which were not clearly communicated during booking.
Location
The hotel is well-located for access to attractions, but the surrounding traffic noise was a common concern.
AS
Andreas Storheil
2 days ago
5.0
Spent a couple nights here a while back, great room, good parking and close to Universal Studios. Surprisingly low noise levels considering how close the 405 is. Would recommend.
AR
Andrea Rebeschini
5 days ago
5.0
Durante il nostro prenotamento ci siamo trovati davvero bene, parcheggio davanti alla camera, camere pulite e silenziose, adiacente ad una pista da bowling e ristorante. Hotel con la colazione più buona e ricca di tutto il nostro viaggio di 20 giorni. Personale molto cortese e disponibile soprattutto la signora alla colazione e al check in. Ci torneremo volentieri
DK
David Kocher
Nov 17, 2025
5.0
Had a wonderful experience here at the Best Western. Colton was absolutely fantastic. I will absolutely be coming back because of him. Give him a raise!
LG
Len Guillen
Nov 10, 2025
5.0
The room was great, very clean. The beds were extremely comfortable, especially the pillows. Super soft. The Denny's is located conveniently around the corner from where my room was and the food was, as it always is, delicious. They forgot my toast the first time, but I got it the next morning. Overall, really great place to stay and I'll definitely be staying again, sometime soon.
MM
M
Nov 2, 2025
2.0
Unfortunately, my experience wasn’t great. The room didn’t feel clean at all — the carpets were so dirty and sticky that my gray socks turned black after just a minute of walking around. I can only imagine what would happen with white socks… eek.
It’s also not quiet here at all. The hotel is right by a very busy road, and there’s constant truck noise, especially at night. On top of that, parking isn’t included — you have to pay extra, which was disappointing.
Overall, not happy with the stay and wouldn’t choose this hotel again.
Frequently Asked Questions About Best Western Plus Carriage Inn
Does Best Western Plus Carriage Inn offer concierge services?
Yes, Best Western Plus Carriage Inn provides concierge services to assist guests during their stay.
Is free Wi-Fi available at Best Western Plus Carriage Inn?
Yes, free Wi-Fi is available in all guest rooms at Best Western Plus Carriage Inn.
What are the check-in hours at Best Western Plus Carriage Inn?
The hotel operates 24 hours daily, so guests can check in at any time.
What amenities are included in the guest rooms at Best Western Plus Carriage Inn?
Guest rooms include a spacious work desk, free internet access, and a mini fridge for extended stays.
Does Best Western Plus Carriage Inn have a fitness center?
Yes, the hotel has an in-house fitness room for guests to maintain their workout routines.
Is there a restaurant available at Best Western Plus Carriage Inn?
Yes, Best Western Plus Carriage Inn has a restaurant on site.
What is the address and contact number for Best Western Plus Carriage Inn?
The hotel is located at 5525 Sepulveda Blvd, Sherman Oaks, CA 91411. The main phone number is +1 818-787-2300.
Are there dining options near Best Western Plus Carriage Inn?
Yes, Denny's and LA restaurant are nearby, offering American breakfast and Mexican cuisine with a bar and swimming pool respectively.
What nearby medical facilities are accessible from Best Western Plus Carriage Inn?
Nearby medical facilities include Vantage Oncology Sherman Oaks Radiation Therapy Center, City of Hope Sherman Oaks Radiation Oncology, and Urology Specialists of Southern California.
Where can I find nearby gas stations or car services near Best Western Plus Carriage Inn?
Nearby gas stations and car services include Shell, Chevron, and Blue Wash Express - Sherman Oaks car wash.