Best Western Plus Carriage Inn

4.0
2514 reviews

About

Hotel
At the Best Western Plus Carriage Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Carriage Inn will stand out among other hotels in Sherman Oaks,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Carriage Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Carriage Inn
5525 Sepulveda Blvd, Sherman Oaks, CA
91411, United States

Hours

Reviews

4.0
2,514 reviews
5 stars
1,196
4 stars
696
3 stars
313
2 stars
133
1 star
176

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Feedback on room cleanliness was mixed; while some guests found rooms clean, others reported dirty carpets and issues with pests.

Noise Levels

Many guests complained about noise from the busy street and thin walls, making it difficult to sleep.

Staff Service

The staff received positive remarks for being friendly and helpful, although some guests experienced inconsistent service.

Parking Fees

Guests expressed frustration over additional parking fees, which were not clearly communicated during booking.

Location

The hotel is well-located for access to attractions, but the surrounding traffic noise was a common concern.
  • AS
    Andreas Storheil
    2 days ago
    5.0
    Spent a couple nights here a while back, great room, good parking and close to Universal Studios. Surprisingly low noise levels considering how close the 405 is. Would recommend.
  • AR
    Andrea Rebeschini
    5 days ago
    5.0
    Durante il nostro prenotamento ci siamo trovati davvero bene, parcheggio davanti alla camera, camere pulite e silenziose, adiacente ad una pista da bowling e ristorante. Hotel con la colazione più buona e ricca di tutto il nostro viaggio di 20 giorni. Personale molto cortese e disponibile soprattutto la signora alla colazione e al check in. Ci torneremo volentieri
  • DK
    David Kocher
    Nov 17, 2025
    5.0
    Had a wonderful experience here at the Best Western. Colton was absolutely fantastic. I will absolutely be coming back because of him. Give him a raise!
  • LG
    Len Guillen
    Nov 10, 2025
    5.0
    The room was great, very clean. The beds were extremely comfortable, especially the pillows. Super soft. The Denny's is located conveniently around the corner from where my room was and the food was, as it always is, delicious. They forgot my toast the first time, but I got it the next morning. Overall, really great place to stay and I'll definitely be staying again, sometime soon.
  • MM
    M
    Nov 2, 2025
    2.0
    Unfortunately, my experience wasn’t great. The room didn’t feel clean at all — the carpets were so dirty and sticky that my gray socks turned black after just a minute of walking around. I can only imagine what would happen with white socks… eek. It’s also not quiet here at all. The hotel is right by a very busy road, and there’s constant truck noise, especially at night. On top of that, parking isn’t included — you have to pay extra, which was disappointing. Overall, not happy with the stay and wouldn’t choose this hotel again.

Frequently Asked Questions About Best Western Plus Carriage Inn

Does Best Western Plus Carriage Inn offer concierge services?

Yes, Best Western Plus Carriage Inn provides concierge services to assist guests during their stay.

Is free Wi-Fi available at Best Western Plus Carriage Inn?

Yes, free Wi-Fi is available in all guest rooms at Best Western Plus Carriage Inn.