At the Best Western Plus Inn Scotts Valley you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Inn Scotts Valley will stand out among other hotels in Scotts Valley,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Inn Scotts Valley will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many guests noted issues with cleanliness, including dirty rooms, mold, and unpleasant odors.
Staff Performance
While some reviews praised the friendly and helpful staff, others reported poor service and unhelpfulness in resolving issues.
Facilities
Guests expressed dissatisfaction with outdated facilities, maintenance issues, and inadequate amenities such as towels and breakfast options.
Value for Money
Several customers felt the hotel was overpriced for the quality of service and accommodations provided.
Pet Policy
The hotel is noted as pet-friendly, but there were complaints regarding unclear policies and additional fees.
RG
Robert Gwynn
Oct 31, 2025
5.0
Always clean and friendly staff
Awesome
JA
Jessica Avery
Oct 1, 2025
5.0
Very nice hotel
Yummy breakfast with a very nice coffee machine in breakfast area.
Very nice staff and clean rooms
HC
hank clemmons
Sep 21, 2025
5.0
Nice place to visit
CM
Cindy Meier
Sep 10, 2025
3.0
Had issues when we got there and they had trouble with their card reader. Woke up next morning and our room keys didn't work. Also went in the pool two days and there were no towels. Had to go to office and they brought them the first, second time they never came so we went back to room dripping wet.