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Best Western Plus Inn Scotts Valley

4.0
(609 reviews)

Business Details

6020 Scotts Valley Dr, Scotts Valley, CA
95066, United States
(831) 438-6666
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Inn Scotts Valley you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Inn Scotts Valley will stand out among other hotels in Scotts Valley,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Inn Scotts Valley will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Inn Scotts Valley
6020 Scotts Valley Dr, Scotts Valley, CA
95066, United States

Hours

Reviews

4.0
609 reviews
5 stars
267
4 stars
187
3 stars
77
2 stars
24
1 star
54

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting specific individuals who provided excellent service.

Cleanliness

While some guests reported clean rooms, others noted issues with cleanliness, including mold, dirty bathrooms, and unkempt common areas.

Facilities and Amenities

The hotel offers a variety of amenities, including a pool and breakfast, but there were complaints about the quality of breakfast and the condition of facilities.

Customer Service Issues

Several reviews mentioned problems with billing, room assignments, and unresponsive management, leading to dissatisfaction among guests.

Location and Value

The hotel is conveniently located near major highways, but many guests felt it was overpriced for the quality of the accommodations.
  • RR
    Ronald
    Feb 14, 2026
    5.0
    Check in was fast and easy(3pm) and the staff working was very welcoming. We stayed in room 203 on the second floor and room was nice and clean. Hotel seems pretty clean around the property and is dog friendly. Room has a small microwave and small fridge. Parking is very tight for large vehicles.
  • LR
    Linda Ramus
    Feb 5, 2026
    4.0
    I've been a fan of Jack in the box since the 60s & there's one right next door! 😆
  • TT
    Thomas
    Jan 25, 2026
    5.0
    Quite nice staff was helpful
  • JH
    Jenny Harris
    Dec 27, 2025
    5.0
    Dabney at the front desk was absolutely wonderful. She was friendly, efficient, and incredibly helpful… exactly the kind of service that makes guests feel welcome and valued. Thank you Dabney
  • DT
    David Thompson
    Dec 26, 2025
    4.0
    Just finished our second stay here. Rooms have always been comfortable and clean. The breakfast is nice. The front desk has always been courteous and polite. The only downsides: the parking can be a bit tight -- and no Bible in the room.

Brand Certified Facts from Best Western Plus Inn Scotts Valley

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Certified March 01, 2026Yext Knowledge Graph
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