Located in Santa Nella,CA, the Best Western Andersen's Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers reported issues with cleanliness, including dirty rooms, unpleasant odors, and pest problems.
Staff Performance
The staff received mixed reviews; while some praised their friendliness and helpfulness, others noted unprofessional behavior and poor management.
Breakfast Quality
The breakfast offerings were generally well-received, with a variety of options, although some guests found it lacking in quality or availability.
Room Condition
Rooms were described as outdated and in need of renovation, with several guests mentioning maintenance issues.
Location
The hotel is conveniently located off the freeway, but some guests expressed concerns about noise from nearby truck stops and overall safety.
KM
Krystall Marriott
Nov 17, 2025
1.0
Flies bad when we walked in to check in, clerk apologized- i just assumed it was from their automatic door. He had to open our room door for us, because the door was atuck snd had to be opened a certain way. The room smelled and there were over 100 flies (yes I was counting) in our room, we got there after 11pm and had been traveling all day otherwise we'd have left. I made a complaint to the nice clerk working in the am, was told sorry it's just the area. We didnt even bother looking at their breakfast with concerns that flies may have landed on the food. We went next door to the truck stop- didnt see a fly in there! Wish Id have read a few reviews down before staying!! GROSS and NOT what a $170 room is normally like at all!
DG
DANIEL MENDOZA G.
Nov 16, 2025
4.0
Muy buen lugar para pasar la noche después de un viaje largo o de pasar una noche fuera de casa. Personal muy amable y lugar muy limpio.
DC
Di N (CARS)
Oct 31, 2025
5.0
Right off I-5. Clean, friendly staff.
CH
c. holland
Oct 15, 2025
5.0
I give it 5 stars because Tayler (?) Was a terrific
Desk/hostess/person. Kudos.
The room was just fine for The 4 of Us adults for one night...And we appreciated being able to park our motorcycles right outside our door To Unload and load the next morning. Plus we could see them parked all night.
DK
Donnie Kearbey
Oct 14, 2025
1.0
The room we walked into had a verry bad odor and there was more than a five flies in the room as well as the vent heater smelt like burning hair when we turned it on. Sliding door had a ripped up screen and there was a dude passed out on the stairs. Ain't worth it!