SureStay by Best Western Santa Monica

4.2
473 reviews

About

Hotel
At the SureStay by Best Western Santa Monica in Santa Monica, CA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Location

SureStay by Best Western Santa Monica
3102 Pico Blvd, Santa Monica, CA
90405, United States

Hours

Reviews

4.2
473 reviews
5 stars
262
4 stars
120
3 stars
38
2 stars
19
1 star
34

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests praised the cleanliness of the rooms and the hotel overall.

Staff Service

The staff received consistent positive feedback for being friendly, helpful, and accommodating.

Noise Issues

Several reviews mentioned significant noise from the street and other guests, impacting the overall comfort.

Breakfast Quality

The breakfast was described as basic but satisfactory, with some guests noting the lack of hot options.

Location

The hotel is well-located for access to Santa Monica and nearby amenities, though some found the area less desirable.
  • AA
    Alexandre
    Feb 13, 2025
    5.0
    Un 5/5 pour cet établissement qui en dehors d'une VMC automatique dans la salle de bain nous a très bien convenu pour un séjour de 4 nuits. Accueil et service très gentil et disponible avec le sourire. Un petit déjeuner vraiment super, pas mal de choix. L'emplacement pour finir permet d'accéder facilement à toute la ville. Je recommande vivement.
  • EM
    Erin McClure
    Dec 21, 2024
    1.0
    this place turned down my pregnant friend and I who had reservations for MONTHS. We booked thru a military discount and talked to the front desk multiple times before coming just for basic questions. we called to confirm the day before, and I traveled from FL. When we went to check in they said the price we booked for was too cheap and we cant stay. Mind you we never got this call, email, or anything. They did not honor our MILITARY discount and we had to find another place. Disgusting people.
  • MD
    michael desjardins
    Jun 18, 2023
    5.0
    Great room nice and clean !!
  • YG
    Y G
    Sep 5, 2020
    5.0
    Ok check this out, great price for a weekend getaway, 2 miles from the beach, but check this out got lost a few miles, 25 mins later...boom, Beverly Hills.... Yes just passed through no stopping...damn, if I had the money..I still wouldn't!
  • BS
    Barbara S
    Apr 30, 2019
    4.0
    Excellent staff, friendly, helpful and eager to help in any way. Our room was upstairs, 21 of them and the noise from the I-10 freeway very loud. Maybe one of the lower rooms would be much quieter. Rooms newly renovated. Very close to Trader Joe's groceries, Lares Mexican restaurant, McDonald's.

Frequently Asked Questions About SureStay by Best Western Santa Monica

Is SureStay by Best Western Santa Monica a pet-friendly hotel?

Yes, pets are welcome at SureStay by Best Western Santa Monica.

Does SureStay by Best Western Santa Monica offer free Wi-Fi to guests?

Yes, the hotel provides free Wi-Fi for all guests.